Staff
Management
Caitlin Conley
Sales Manager
James Landon
Sales Manager
Mike Plummer
General Manager
Daniel Santamaria
General Sales Manager
Dave Ault
Parts Manager
Frank Marier
Body Shop Manager
Dave Gunderson
Service Manager
Estheban Olivo
Assistant Parts Manager
Chloe Truglio
Service Advisor
Mar 24, 2023
Chloe is the best to work with.
Chloe is the best to work with. From beginning to end she makes sure that the customer has no worries and is accommodated!! She has Awesome customer service! She is by far a leader at best and a great representation of the company!
Mar 24, 2023
Excellent service all around.
Excellent service all around. Satisfied with the repairs and impressed with the customer service. Happy customer! Thank you Chloe and Liberty Honda!
Mar 24, 2023
An excellent dealership, the service department is
An excellent dealership, the service department is outstanding as well. I always bring my two cars there for service, never have I been anything but extremely happy. Chloe is the best
Mar 24, 2023
Friendly service department.
Friendly service department. Easy to schedule an appointment. Clean and comfortable waiting area. Courtesy shuttle is very convenient and the driver was very polite and friendly. Thank you
Mar 21, 2023
I came in to have my oil check which was recommend when I
I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,
Jaime Andrzeicik
Service Advisor
Mar 24, 2023
Customer service was respectful and friendly.
Customer service was respectful and friendly. The quality of the work was great. I love how my vehicle came out
Mar 21, 2023
I came in to have my oil check which was recommend when I
I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,
Mar 17, 2023
Welcoming, patient and knowledgeable.
Welcoming, patient and knowledgeable. Both of our service people went out of there way to explain the process and kept us aware of the progress.
Mar 17, 2023
The dealership is efficient and the service department
The dealership is efficient and the service department demonstrates good workmanship. The service personnel take the time to explain what needs to be done. The dealership maintenance and repair costs are fair, but the labor rates are high.
Mar 15, 2023
Service department is very professional.
Service department is very professional. They stay on schedule and do a good job of explaining work done afterwards. Prices seem pretty fair too.
Jonathan Roath
Service Advisor
Mar 21, 2023
Helpful knowledgeable associate who advised me as to why
Helpful knowledgeable associate who advised me as to why specific services were needed. Pleased with the overall quality of the work. Love my CRV
Mar 19, 2023
Car was taken in immediately upon arrival.
Car was taken in immediately upon arrival. Excellent diagnostics found additional serious problem. Problem should be covered under extended warranty and Jonathan Roath spent many hours attempting to facilitate the warranty. Efforts were well documented and will be useful in complaint against warranty company.
Mar 15, 2023
Jonathan was very helpful and professional.
Jonathan was very helpful and professional. I’m happy I went to him for assistance!
Mar 14, 2023
Length of time for the service was what was promised.
Length of time for the service was what was promised. Done to my satisfaction and left before the promised time
Mar 14, 2023
My trunk opens easily now and Jonathon was very helpful
My trunk opens easily now and Jonathon was very helpful with getting the repair covered by warranty. I was happy with the service.
Angelica Peters
Service Advisor
Mar 23, 2023
Always friendly and happy to help.
Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time.
Mar 17, 2023
Im a little displeased because one of the issues with my
Im a little displeased because one of the issues with my car has not been fixed yet. The tire pressure light keeps coming on and liberty has looked at it twice and still no resolve. I have to take it back again to liberty which is frustrating to have to keep coming back and the issue is not fixed. However the people have been very nice and so far the other issues have been fixed.
Mar 13, 2023
It was quick service.
It was quick service. All issues were resolved. After service delivery was quick and prompt
Mar 11, 2023
From my initial buy with Udi to my service with Angelica
From my initial buy with Udi to my service with Angelica I am very pleased and feel they both have/had my best interests in mind. I would recommend this dealership.
Mar 11, 2023
My repairs were done well.
My repairs were done well. My car performed well this morning on the highway. I was informed about repairs during the entire process.
Rocky Hernando
Business Manager
Mar 24, 2023
Everyone was very friendly and it was the easiest and
Everyone was very friendly and it was the easiest and most relaxed car buying experience I've ever had. Amnon and Rocky handled everything!
Mar 22, 2023
My experience right from the start was great.
My experience right from the start was great. Justin was easy to to deal with and I never felt pressured during the process. He was always available to contact and he responded promptly. I will refer others to him and this dealership. Thanks Justin!
Mar 03, 2023
Clear and to the point pricing from the start.
Clear and to the point pricing from the start. Good flow from start to finish.
Feb 28, 2023
Udi and rocky are the best I’m so grateful for them they
Udi and rocky are the best I’m so grateful for them they have helped me alot
Feb 27, 2023
Purchase of our new Honda HRV was seamless.
Purchase of our new Honda HRV was seamless. Great staff. Would definitely recommend Liberty Honda.
James Lanzo
Service Advisor
Mar 24, 2023
The staff was very professional.
The staff was very professional. I appreciated being able to drop it off, receive updates by text, and get a ride back to work!
Mar 24, 2023
Liberty’s staff are always personal and professional.
Liberty’s staff are always personal and professional. Everything went well from start to finish.
Mar 23, 2023
Always friendly and happy to help.
Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time.
Mar 21, 2023
I came in to have my oil check which was recommend when I
I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,
Mar 17, 2023
Very pleased with Liberty Honda service!
Very pleased with Liberty Honda service! Jim Lanzo was so nice and very helpful in a stressful situation! I will continue to bring my car to Liberty for service!
Marissa Monte
Business Manager
Mar 24, 2023
I want to thank the whole team at Liberty Honda because
I want to thank the whole team at Liberty Honda because this was a team effort.
Mar 21, 2023
I have never had such a pleasurable experience buying a
I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them .
Mar 17, 2023
I had a wonderful experience at Liberty Honda.
I had a wonderful experience at Liberty Honda. Caitlin, Jackie and Marissa were attentive, thoughtful and an all out pleasure to deal with. It was well worth the 2 hour drive. And I love my new Honda!
Mar 14, 2023
I’m not sure why I was asked to provide feedback on
I’m not sure why I was asked to provide feedback on Daniel. I worked with Rick Kossikowski and he is amazing. He kept us informed of every step along the way and is very knowledgeable about the cars your sell. Working with Marissa was also great- the entire process was painless and well executed. I’m very happy with the service we were provided.
Mar 13, 2023
The experience was professional and well managed.
The experience was professional and well managed. Justin was very friendly, informative and responsive. Well done
Justin Dingle
Product Specialist
Mar 22, 2023
My experience right from the start was great.
My experience right from the start was great. Justin was easy to to deal with and I never felt pressured during the process. He was always available to contact and he responded promptly. I will refer others to him and this dealership. Thanks Justin!
Mar 21, 2023
I have never had such a pleasurable experience buying a
I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them .
Mar 13, 2023
The experience was professional and well managed.
The experience was professional and well managed. Justin was very friendly, informative and responsive. Well done
Feb 27, 2023
Purchase of our new Honda HRV was seamless.
Purchase of our new Honda HRV was seamless. Great staff. Would definitely recommend Liberty Honda.
Feb 23, 2023
Everyone at Liberty Honda was extremely friendly and
Everyone at Liberty Honda was extremely friendly and professional! My experience from start to finish was amazing and I thank all of them very much!
Jacob Mascola
Service Advisor
Feb 24, 2023
Great service as always.
Great service as always. Everyone is always so nice and efficient with taking care of me..
Feb 20, 2023
Everything is ok.
Everything is ok. Need to set everything back the way I have it after they service car.
Feb 14, 2023
He was great, he explained everything to me he fixed the
He was great, he explained everything to me he fixed the problem quickly for me thank you !!
Feb 09, 2023
Liberty Honda is a fantastic place to find a car and to
Liberty Honda is a fantastic place to find a car and to keep a car in good health. The service people are knowledgable, and I am always in and out in a reasonable time.
Feb 09, 2023
Good place I would refer to friends and family and others
Good place I would refer to friends and family and others service was excellent always on time . When promise
Kimberly Feliciano
Service Cashier
Mar 24, 2023
Excellent service all around.
Excellent service all around. Satisfied with the repairs and impressed with the customer service. Happy customer! Thank you Chloe and Liberty Honda!
Mar 11, 2023
My repairs were done well.
My repairs were done well. My car performed well this morning on the highway. I was informed about repairs during the entire process.
Mar 08, 2023
Great service and very communicative!
Great service and very communicative! He did a great job on my oil change. Thanks
Feb 24, 2023
Great service as always.
Great service as always. Everyone is always so nice and efficient with taking care of me..
Feb 09, 2023
Liberty Honda is a fantastic place to find a car and to
Liberty Honda is a fantastic place to find a car and to keep a car in good health. The service people are knowledgable, and I am always in and out in a reasonable time.
Amnon Udi
Product Specialist
Mar 24, 2023
Everyone was very friendly and it was the easiest and
Everyone was very friendly and it was the easiest and most relaxed car buying experience I've ever had. Amnon and Rocky handled everything!
Mar 11, 2023
From my initial buy with Udi to my service with Angelica
From my initial buy with Udi to my service with Angelica I am very pleased and feel they both have/had my best interests in mind. I would recommend this dealership.
Mar 07, 2023
I very much enjoy visiting Liberty Honda, the staff is
I very much enjoy visiting Liberty Honda, the staff is always very helpful and accommodating!
Mar 07, 2023
Always have good experiences going to Liberty Honda,
Always have good experiences going to Liberty Honda, staff is always helpful and very accommodating!
Feb 25, 2023
Udi is the best- bought many cars from him.
Udi is the best- bought many cars from him. A very knowledgeable and competent sales associate
Leslie Mercado-Sanchez
Service Cashier
Feb 24, 2023
Great service as always.
Great service as always. Everyone is always so nice and efficient with taking care of me..
Feb 20, 2023
Everything is ok.
Everything is ok. Need to set everything back the way I have it after they service car.
Feb 16, 2023
My appointment was for 10am I didn't leave till 1pm.
My appointment was for 10am I didn't leave till 1pm. I'm not one to complain on how long something takes but I did see multiple people come and go before I was told anything about my car. There was no mid way check in like I usually experience and a lot of the workers were just standing around.
Feb 13, 2023
Good work, good experience, quality job.
Good work, good experience, quality job. Well done. Would use again this service. Wonderful it was
Feb 09, 2023
Liberty Honda is a fantastic place to find a car and to
Liberty Honda is a fantastic place to find a car and to keep a car in good health. The service people are knowledgable, and I am always in and out in a reasonable time.
Caitlin Conley
Sales Manager
Mar 24, 2023
I want to thank the whole team at Liberty Honda because
I want to thank the whole team at Liberty Honda because this was a team effort.
Mar 21, 2023
I have never had such a pleasurable experience buying a
I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them .
Mar 17, 2023
I had a wonderful experience at Liberty Honda.
I had a wonderful experience at Liberty Honda. Caitlin, Jackie and Marissa were attentive, thoughtful and an all out pleasure to deal with. It was well worth the 2 hour drive. And I love my new Honda!
Mar 03, 2023
Clear and to the point pricing from the start.
Clear and to the point pricing from the start. Good flow from start to finish.
Feb 23, 2023
Everyone at Liberty Honda was extremely friendly and
Everyone at Liberty Honda was extremely friendly and professional! My experience from start to finish was amazing and I thank all of them very much!
Rick Kossakoski
Product Specialist
Mar 14, 2023
I’m not sure why I was asked to provide feedback on
I’m not sure why I was asked to provide feedback on Daniel. I worked with Rick Kossikowski and he is amazing. He kept us informed of every step along the way and is very knowledgeable about the cars your sell. Working with Marissa was also great- the entire process was painless and well executed. I’m very happy with the service we were provided.
Mar 07, 2023
Efficient in person and process was pretty painless.
Efficient in person and process was pretty painless. We leased and bought two cars within 2 months from Liberty !
Feb 23, 2023
A fantastic person and made the process of the paper work
A fantastic person and made the process of the paper work very quick and smooth.
Feb 23, 2023
Very friendly staff with good customer service.
Very friendly staff with good customer service. I was able to leased my vehicle with no issues.
Feb 05, 2023
Always a great experience!
Always a great experience! Rick was such an amazing guy to work with and Melissa was great also.
James Landon
Sales Manager
Mar 13, 2023
While searching for a new Accord Hybrid, I found that
While searching for a new Accord Hybrid, I found that Liberty Honda was one of the few dealerships in the area that had any of the new model Accord in stock. I reached out via phone, and was put in contact with Robbie Wakefield. Robbie told me what they had available on the lot and we made an appointment to come in that afternoon. We looked at a new Accord and put a deposit down that day. I ended financing through my credit union (which wasn't a problem - not the case at all dealerships in this market) and the entire process was extremely smooth. I made first contact with the dealership on Monday and left in my new Accord on Wednesday afternoon. Marissa in finance was great to work with. As I already had my own financing in place, the trip to her office was short. We just had to sign final documents and go over any additional extras that were available. She did a great job explaining all of the extra options, but also gave zero pushback when we declined. Overall, it was a very smooth process. I'd recommend Liberty Honda to anyone searching for their next new/used Honda.
Feb 09, 2023
Very good service, quick, efficient and friendly.
Very good service, quick, efficient and friendly. I will schedule all fire maintenance’s with them.
Jan 31, 2023
They were very helpful with everything I will tell people
They were very helpful with everything I will tell people what a great job did for us thanks
Jan 30, 2023
Yes I would tell people how great you were and the sales
Yes I would tell people how great you were and the sales people were great
Jan 27, 2023
Very professional, reasonable and kind staff, willing to
Very professional, reasonable and kind staff, willing to listen to my questions and answered them fully and clearly.
Ravi Ajodhi
Product Specialist
Mar 21, 2023
I have never had such a pleasurable experience buying a
I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them .
Feb 11, 2023
What a great buying experience … the sales manager
What a great buying experience … the sales manager caitlin had her team ready for our arrival for our appointment … they all made us feel welcome and had the vehicle we wanted ready to go … our sales rep Ravi had all our information prepared and made for a efficient and rewarding sales experiences. Ravi had plenty of personality and made us feel so much more than just the next customer sale. Rocky in finance made the paperwork process seamless and made me feel important. This is our second liberty Honda purchase and will be sure to be back. I drove 70 miles from Rhode Island to Hartford because of how the team which included Kayla from the dealership website made me feel from the first contact.
Jan 25, 2023
Always love coming into a business run by professionals.
Always love coming into a business run by professionals. James is a breath of fresh air compared to salesman I've met with in the past. He's very charismatic and I really felt like he had my best interest at heart. I'm glad I came to this location just because I was able to have someone so knowledgeable to speak with. Really helped with the anxiety associated with buying a car.
Jan 20, 2023
I was greeted upon entry by the Manager who asked how he
I was greeted upon entry by the Manager who asked how he could help. I told him my needs and he hooked me up with a product specialist Ravi. Ravi was great. He listened to my requests and found a car that not only met my requirements but was loaded with nice to haves too. The buying process was easy and within a couple of hours I had purchased a vehicle. I would go back to them again.
Jan 12, 2023
Ravi and Rocky were so great to work with!
Ravi and Rocky were so great to work with! They made car shopping for me and my mom stress-free and worry-free. I absolutely love my new CR-V. Ravi knew exactly what I wanted and he delivered. I will be sure to recommend Liberty Honda to all!
John Cunningham
Product Specialist
Mar 21, 2023
Helpful knowledgeable associate who advised me as to why
Helpful knowledgeable associate who advised me as to why specific services were needed. Pleased with the overall quality of the work. Love my CRV
Mar 02, 2023
All service employees are courteous and knowledgeable.
All service employees are courteous and knowledgeable. I would highly recommend them to all my friends.
Feb 19, 2023
John Cunningham was an amazing salesman.
John Cunningham was an amazing salesman. Great experience all around. Everyone was very friendly and professional.
Feb 08, 2023
I purchased a 2023 Honda Ridgeline RTL from Liberty
I purchased a 2023 Honda Ridgeline RTL from Liberty Honda. My sales person was John Cunningham. The entire team at Liberty was a pleasure to work with. It is a no pressure dealership who offer competitive pricing and fair trade values. I would highly recommend them if you are in the market for a Honda vehicle.
Feb 06, 2023
Bought my last 2 cars here and have had all my
Bought my last 2 cars here and have had all my maintenance done at their shop. Highly recommend.
Mike Plummer
General Manager
Jan 26, 2023
Jaime is knowledgeable, personable and exceptionally
Jaime is knowledgeable, personable and exceptionally helpful. As usual it was a very good service experience servicing our 2018 Accord Touring. I would also like to commend Amnon Udi and the sales and finance departments of Liberty Honda throughout the processes leading to our lease on November 4, 2022 of a Honda Civic Sport Hatchback. I was treated very professionally, fairly and like a friend. I believe you had an incorrect email, it is [email protected] I did not receive a survey request at that time.
Jan 15, 2023
Liberty Honda were very accommodating and worked with our
Liberty Honda were very accommodating and worked with our schedule. I would recommend this dealership.
Jan 01, 2023
Great service and thorough exploration of options.
Great service and thorough exploration of options. John was amazing. He explained the process and was very helpful.
Dec 31, 2022
Exemplary customer service and sales reps and general
Exemplary customer service and sales reps and general manager, mike P. At liberty Honda in Hartford
Dec 31, 2022
Everyone was so attentive.
Everyone was so attentive. From the first time I walked in the building. Until I signed on the line.
Yolanda Aldrich
Product Specialist
Feb 05, 2023
Always a great experience!
Always a great experience! Rick was such an amazing guy to work with and Melissa was great also.
Jan 01, 2023
Great service and thorough exploration of options.
Great service and thorough exploration of options. John was amazing. He explained the process and was very helpful.
Dec 29, 2022
I had a great experience buying a new car and trading in
I had a great experience buying a new car and trading in old car. They made it very simple.
Dec 23, 2022
Enjoyed my experience.
Enjoyed my experience. Very helpful staff. Made the process easy. I buy car. They sell car.
Dec 09, 2022
Buyers beware of fraudulent activity Liberty Honda.
Buyers beware of fraudulent activity Liberty Honda. We recently purchased a vehicle from Liberty Honda, and we were very adamant and clear about not wanting any add-ons, but they added several undisclosed extras/charges to our loan anyway. What occurred here is fraud and 100 percent theft; there is no other way to define it. We truly regret having to write this review, but after several attempts to reach out to Liberty Honda management with our concerns and hoping to at least simply discuss the matter, all of our emails and phone calls have gone unanswered and completely ignored. And we feel we have a responsibility to warn other hard-working people about these despicable, deceitful, and unethical business practices occurring at Liberty Honda. They are obviously doing this to other hard-hard working people. We suggest anyone else who has been a victim of Liberty Honda’s theft contact the BBB and your local consumer reporting agency.
Daniel Santamaria
General Sales Manager
Mar 13, 2023
The experience was professional and well managed.
The experience was professional and well managed. Justin was very friendly, informative and responsive. Well done
Mar 03, 2023
Clear and to the point pricing from the start.
Clear and to the point pricing from the start. Good flow from start to finish.
Feb 16, 2023
Clean, friendly, and welcoming!
Clean, friendly, and welcoming! I came in knowing what I wanted, and the folks at Liberty Honda were patient and helped answer all of my questions. They even stayed after closing to make sure the job was done right, which I really appreciated.
Jan 30, 2023
Daniel and the entire team at Liberty Honda are a
Daniel and the entire team at Liberty Honda are a pleasure to work with. They were helpful, easy to talk to and made the entire process smooth! Their attention to detail was impressive! As the vehicle delivery approached, they communicated so we knew what was going on. An excellent experience, thank you!
Jan 30, 2023
I was shopping around for a new car and walked into
I was shopping around for a new car and walked into liberty Honda. I was helped by Dan Santamaria who pointed me to the car I was looking at online. He went over pricing, options, and walked me through the entire process. It was such an easy experience. From sales to financing.
Luis Adorno
Product Specialist
Mar 03, 2023
Clear and to the point pricing from the start.
Clear and to the point pricing from the start. Good flow from start to finish.
Feb 23, 2023
Very friendly staff with good customer service.
Very friendly staff with good customer service. I was able to leased my vehicle with no issues.
Feb 08, 2023
I purchased a 2023 Honda Ridgeline RTL from Liberty
I purchased a 2023 Honda Ridgeline RTL from Liberty Honda. My sales person was John Cunningham. The entire team at Liberty was a pleasure to work with. It is a no pressure dealership who offer competitive pricing and fair trade values. I would highly recommend them if you are in the market for a Honda vehicle.
Feb 06, 2023
Bought my last 2 cars here and have had all my
Bought my last 2 cars here and have had all my maintenance done at their shop. Highly recommend.
Nov 29, 2022
Excellent service lovely people who were perfect in all
Excellent service lovely people who were perfect in all aspects of their service Very thoughtful
Colin Mckeever
Parts Counter Associate
Mar 06, 2023
Great customer service definitely got work done fast and
Great customer service definitely got work done fast and I was in and out. Definitely would go back!!
Feb 06, 2023
I have serviced my CR-V at Liberty Honda with Clhoe
I have serviced my CR-V at Liberty Honda with Clhoe several times and have always had an excellent experience.
Jan 30, 2023
Over the last 20 years, I have purchased 5 autos from
Over the last 20 years, I have purchased 5 autos from Liberty Honda. I have always had all 5 autos serviced at Liberty because of the great customer service, in particular from Chloe.
Dec 29, 2022
Excellent customer service as always, which is why I keep
Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from Liberty Honda (and one from Liberty Mazda) and have had every car serviced regularly there. I received a very nice letter from the Executive Auto Group stating that, because I was such a loyal customer, I would be given a $1,000 discount the next time I purchased a car from Liberty Honda if I showed the letter. I brought the letter with me when I went to purchase my next auto, only to have Mr. Udi refuse to accept the letter. What good is a letter from top management if a regular employee is allowed to refuse it? P.S. I still have the letter, it's stored in my "Empty Promises" file.
Dec 28, 2022
Great dealership, have been here on numerous occasions
Great dealership, have been here on numerous occasions and always treated right, and with respect.
Maria Reyes
BDC Representative
Mar 24, 2023
I want to thank the whole team at Liberty Honda because
I want to thank the whole team at Liberty Honda because this was a team effort.
Mar 07, 2023
Efficient in person and process was pretty painless.
Efficient in person and process was pretty painless. We leased and bought two cars within 2 months from Liberty !
Dec 31, 2022
Everyone was so attentive.
Everyone was so attentive. From the first time I walked in the building. Until I signed on the line.
Nov 29, 2022
Excellent service lovely people who were perfect in all
Excellent service lovely people who were perfect in all aspects of their service Very thoughtful
Nov 18, 2022
This dealership is the best around Hartford Connecticut.
This dealership is the best around Hartford Connecticut. They have some of the best worker with excellent and great customer service especially Daniel Santiago, James and Luis. These guy's take care of any problem and make sure you're satisfied.
Mary Gonsalves
Office Manager
Mar 18, 2023
Very good repair job.
Very good repair job. Too bad that it took a month. Overall I am very satisfied.
Jan 30, 2023
Yes I would tell people how great you were and the sales
Yes I would tell people how great you were and the sales people were great
Jan 30, 2023
Over the last 20 years, I have purchased 5 autos from
Over the last 20 years, I have purchased 5 autos from Liberty Honda. I have always had all 5 autos serviced at Liberty because of the great customer service, in particular from Chloe.
Jan 26, 2023
Brought my 2021 Mazda cx5 in for front end damage tp
Brought my 2021 Mazda cx5 in for front end damage tp passenger side, Liberty Collision did a great job repairing looks like new. Staff was professional & helpful during repairs.
Dec 29, 2022
Excellent customer service as always, which is why I keep
Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from Liberty Honda (and one from Liberty Mazda) and have had every car serviced regularly there. I received a very nice letter from the Executive Auto Group stating that, because I was such a loyal customer, I would be given a $1,000 discount the next time I purchased a car from Liberty Honda if I showed the letter. I brought the letter with me when I went to purchase my next auto, only to have Mr. Udi refuse to accept the letter. What good is a letter from top management if a regular employee is allowed to refuse it? P.S. I still have the letter, it's stored in my "Empty Promises" file.
Robert Moffa
Dispatcher
Feb 02, 2023
Justin was really helpful and it was easy and quick
Justin was really helpful and it was easy and quick service with the Liberty Honda!!
Jan 31, 2023
They were very helpful with everything I will tell people
They were very helpful with everything I will tell people what a great job did for us thanks
Jan 30, 2023
Yes I would tell people how great you were and the sales
Yes I would tell people how great you were and the sales people were great
Dec 21, 2022
Extremely stress free!
Extremely stress free!!! Justin was so great, I didn't feel any pressure and he answered all my questions! Thank you!
Nov 07, 2022
Excellent service!
Excellent service! Work to be done was well explained and performed within the estimated time..
Mark Fleming
Appraiser
Jan 30, 2023
Over the last 20 years, I have purchased 5 autos from
Over the last 20 years, I have purchased 5 autos from Liberty Honda. I have always had all 5 autos serviced at Liberty because of the great customer service, in particular from Chloe.
Jan 05, 2023
Professional, trusting and reliable service.
Professional, trusting and reliable service. Liberty gave myself and my insurance company informative updates throughout.
Dec 29, 2022
Excellent customer service as always, which is why I keep
Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from Liberty Honda (and one from Liberty Mazda) and have had every car serviced regularly there. I received a very nice letter from the Executive Auto Group stating that, because I was such a loyal customer, I would be given a $1,000 discount the next time I purchased a car from Liberty Honda if I showed the letter. I brought the letter with me when I went to purchase my next auto, only to have Mr. Udi refuse to accept the letter. What good is a letter from top management if a regular employee is allowed to refuse it? P.S. I still have the letter, it's stored in my "Empty Promises" file.
Dec 07, 2022
Best service the recormiend this dealership Personal
Best service the recormiend this dealership Personal check all car file Thank you Liberty Honda?
Thomas Krstyen
Appraiser
Jan 31, 2023
They were very helpful with everything I will tell people
They were very helpful with everything I will tell people what a great job did for us thanks
Jan 30, 2023
Over the last 20 years, I have purchased 5 autos from
Over the last 20 years, I have purchased 5 autos from Liberty Honda. I have always had all 5 autos serviced at Liberty because of the great customer service, in particular from Chloe.
Dec 29, 2022
Excellent customer service as always, which is why I keep
Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from Liberty Honda (and one from Liberty Mazda) and have had every car serviced regularly there. I received a very nice letter from the Executive Auto Group stating that, because I was such a loyal customer, I would be given a $1,000 discount the next time I purchased a car from Liberty Honda if I showed the letter. I brought the letter with me when I went to purchase my next auto, only to have Mr. Udi refuse to accept the letter. What good is a letter from top management if a regular employee is allowed to refuse it? P.S. I still have the letter, it's stored in my "Empty Promises" file.
Dave Ault
Parts Manager
Feb 06, 2023
I have serviced my CR-V at Liberty Honda with Clhoe
I have serviced my CR-V at Liberty Honda with Clhoe several times and have always had an excellent experience.
Jan 20, 2023
I was greeted upon entry by the Manager who asked how he
I was greeted upon entry by the Manager who asked how he could help. I told him my needs and he hooked me up with a product specialist Ravi. Ravi was great. He listened to my requests and found a car that not only met my requirements but was loaded with nice to haves too. The buying process was easy and within a couple of hours I had purchased a vehicle. I would go back to them again.
Frank Marier
Body Shop Manager
Jan 27, 2023
I am so pleased with the level of service provided by
I am so pleased with the level of service provided by Liberty Honda. The entire team is wonderful - thorough, thoughtful and on top of every detail. My car was thoroughly evaluated to detect any damage that was not visible at first glance and everything about my car was pristine upon my picking it up. And to top it off, it was spotless - my car hasn't looked this shiny and clean in a long time!!
Jan 18, 2023
Excellent service!
Excellent service! No hassles, no haggling. 💯 satisfied. Would definitely recommend to a friend or anyone looking for a new Honda.
Dave Gunderson
Service Manager
Jan 04, 2023
The service associate, Jim Lanzo was very kind and
The service associate, Jim Lanzo was very kind and accommodating, along with the service manager Dave. Provided excellent service. Very happy and appreciative of their personal and kind treatment. Thank you!:)
Estheban Olivo
Assistant Parts Manager
Dec 12, 2022
Estheban is the Man !
Estheban is the Man ! That’s all I have to say . Very knowledgeable individual you guys got there !
William Plazas
Sales Consultant
Mar 24, 2023
I want to thank the whole team at Liberty Honda because
I want to thank the whole team at Liberty Honda because this was a team effort.
Robert Wakefield
Sales Consultant
Mar 13, 2023
While searching for a new Accord Hybrid, I found that
While searching for a new Accord Hybrid, I found that Liberty Honda was one of the few dealerships in the area that had any of the new model Accord in stock. I reached out via phone, and was put in contact with Robbie Wakefield. Robbie told me what they had available on the lot and we made an appointment to come in that afternoon. We looked at a new Accord and put a deposit down that day. I ended financing through my credit union (which wasn't a problem - not the case at all dealerships in this market) and the entire process was extremely smooth. I made first contact with the dealership on Monday and left in my new Accord on Wednesday afternoon. Marissa in finance was great to work with. As I already had my own financing in place, the trip to her office was short. We just had to sign final documents and go over any additional extras that were available. She did a great job explaining all of the extra options, but also gave zero pushback when we declined. Overall, it was a very smooth process. I'd recommend Liberty Honda to anyone searching for their next new/used Honda.
Finance
Rocky Hernando
Business Manager
Marissa Monte
Business Manager
Chloe Truglio
Service Advisor
Mar 24, 2023
Chloe is the best to work with.
Chloe is the best to work with. From beginning to end she makes sure that the customer has no worries and is accommodated!! She has Awesome customer service! She is by far a leader at best and a great representation of the company!
Mar 24, 2023
Excellent service all around.
Excellent service all around. Satisfied with the repairs and impressed with the customer service. Happy customer! Thank you Chloe and Liberty Honda!
Mar 24, 2023
An excellent dealership, the service department is
An excellent dealership, the service department is outstanding as well. I always bring my two cars there for service, never have I been anything but extremely happy. Chloe is the best
Mar 24, 2023
Friendly service department.
Friendly service department. Easy to schedule an appointment. Clean and comfortable waiting area. Courtesy shuttle is very convenient and the driver was very polite and friendly. Thank you
Mar 21, 2023
I came in to have my oil check which was recommend when I
I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,
Jaime Andrzeicik
Service Advisor
Mar 24, 2023
Customer service was respectful and friendly.
Customer service was respectful and friendly. The quality of the work was great. I love how my vehicle came out
Mar 21, 2023
I came in to have my oil check which was recommend when I
I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,
Mar 17, 2023
Welcoming, patient and knowledgeable.
Welcoming, patient and knowledgeable. Both of our service people went out of there way to explain the process and kept us aware of the progress.
Mar 17, 2023
The dealership is efficient and the service department
The dealership is efficient and the service department demonstrates good workmanship. The service personnel take the time to explain what needs to be done. The dealership maintenance and repair costs are fair, but the labor rates are high.
Mar 15, 2023
Service department is very professional.
Service department is very professional. They stay on schedule and do a good job of explaining work done afterwards. Prices seem pretty fair too.
Jonathan Roath
Service Advisor
Mar 21, 2023
Helpful knowledgeable associate who advised me as to why
Helpful knowledgeable associate who advised me as to why specific services were needed. Pleased with the overall quality of the work. Love my CRV
Mar 19, 2023
Car was taken in immediately upon arrival.
Car was taken in immediately upon arrival. Excellent diagnostics found additional serious problem. Problem should be covered under extended warranty and Jonathan Roath spent many hours attempting to facilitate the warranty. Efforts were well documented and will be useful in complaint against warranty company.
Mar 15, 2023
Jonathan was very helpful and professional.
Jonathan was very helpful and professional. I’m happy I went to him for assistance!
Mar 14, 2023
Length of time for the service was what was promised.
Length of time for the service was what was promised. Done to my satisfaction and left before the promised time
Mar 14, 2023
My trunk opens easily now and Jonathon was very helpful
My trunk opens easily now and Jonathon was very helpful with getting the repair covered by warranty. I was happy with the service.
Angelica Peters
Service Advisor
Mar 23, 2023
Always friendly and happy to help.
Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time.
Mar 17, 2023
Im a little displeased because one of the issues with my
Im a little displeased because one of the issues with my car has not been fixed yet. The tire pressure light keeps coming on and liberty has looked at it twice and still no resolve. I have to take it back again to liberty which is frustrating to have to keep coming back and the issue is not fixed. However the people have been very nice and so far the other issues have been fixed.
Mar 13, 2023
It was quick service.
It was quick service. All issues were resolved. After service delivery was quick and prompt
Mar 11, 2023
From my initial buy with Udi to my service with Angelica
From my initial buy with Udi to my service with Angelica I am very pleased and feel they both have/had my best interests in mind. I would recommend this dealership.
Mar 11, 2023
My repairs were done well.
My repairs were done well. My car performed well this morning on the highway. I was informed about repairs during the entire process.
Rocky Hernando
Business Manager
Mar 24, 2023
Everyone was very friendly and it was the easiest and
Everyone was very friendly and it was the easiest and most relaxed car buying experience I've ever had. Amnon and Rocky handled everything!
Mar 22, 2023
My experience right from the start was great.
My experience right from the start was great. Justin was easy to to deal with and I never felt pressured during the process. He was always available to contact and he responded promptly. I will refer others to him and this dealership. Thanks Justin!
Mar 03, 2023
Clear and to the point pricing from the start.
Clear and to the point pricing from the start. Good flow from start to finish.
Feb 28, 2023
Udi and rocky are the best I’m so grateful for them they
Udi and rocky are the best I’m so grateful for them they have helped me alot
Feb 27, 2023
Purchase of our new Honda HRV was seamless.
Purchase of our new Honda HRV was seamless. Great staff. Would definitely recommend Liberty Honda.
James Lanzo
Service Advisor
Mar 24, 2023
The staff was very professional.
The staff was very professional. I appreciated being able to drop it off, receive updates by text, and get a ride back to work!
Mar 24, 2023
Liberty’s staff are always personal and professional.
Liberty’s staff are always personal and professional. Everything went well from start to finish.
Mar 23, 2023
Always friendly and happy to help.
Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time.
Mar 21, 2023
I came in to have my oil check which was recommend when I
I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,
Mar 17, 2023
Very pleased with Liberty Honda service!
Very pleased with Liberty Honda service! Jim Lanzo was so nice and very helpful in a stressful situation! I will continue to bring my car to Liberty for service!
Marissa Monte
Business Manager
Mar 24, 2023
I want to thank the whole team at Liberty Honda because
I want to thank the whole team at Liberty Honda because this was a team effort.
Mar 21, 2023
I have never had such a pleasurable experience buying a
I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them .
Mar 17, 2023
I had a wonderful experience at Liberty Honda.
I had a wonderful experience at Liberty Honda. Caitlin, Jackie and Marissa were attentive, thoughtful and an all out pleasure to deal with. It was well worth the 2 hour drive. And I love my new Honda!
Mar 14, 2023
I’m not sure why I was asked to provide feedback on
I’m not sure why I was asked to provide feedback on Daniel. I worked with Rick Kossikowski and he is amazing. He kept us informed of every step along the way and is very knowledgeable about the cars your sell. Working with Marissa was also great- the entire process was painless and well executed. I’m very happy with the service we were provided.
Mar 13, 2023
The experience was professional and well managed.
The experience was professional and well managed. Justin was very friendly, informative and responsive. Well done
Justin Dingle
Product Specialist
Mar 22, 2023
My experience right from the start was great.
My experience right from the start was great. Justin was easy to to deal with and I never felt pressured during the process. He was always available to contact and he responded promptly. I will refer others to him and this dealership. Thanks Justin!