Staff

Management

Caitlin Conley

Caitlin Conley

Sales Manager

Certified
25 Reviews
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James Landon

James Landon

Sales Manager

Certified
19 Reviews
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Mike Plummer

Mike Plummer

General Manager

Certified
14 Reviews
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Daniel Santamaria

Daniel Santamaria

General Sales Manager
11 Reviews
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Dave Ault

Dave Ault

Parts Manager
2 Reviews
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Frank Marier

Frank Marier

Body Shop Manager
2 Reviews
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Dave Gunderson

Dave Gunderson

Service Manager
1 Review
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Estheban Olivo

Estheban Olivo

Assistant Parts Manager
1 Review
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Chloe Truglio

Chloe Truglio

Service Advisor

96 Reviews
Certified
Recent Reviews

Mar 24, 2023

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Chloe is the best to work with.

Chloe is the best to work with. From beginning to end she makes sure that the customer has no worries and is accommodated!! She has Awesome customer service! She is by far a leader at best and a great representation of the company!

Mar 24, 2023

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Excellent service all around.

Excellent service all around. Satisfied with the repairs and impressed with the customer service. Happy customer! Thank you Chloe and Liberty Honda!

Mar 24, 2023

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An excellent dealership, the service department is

An excellent dealership, the service department is outstanding as well. I always bring my two cars there for service, never have I been anything but extremely happy. Chloe is the best

Mar 24, 2023

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Friendly service department.

Friendly service department. Easy to schedule an appointment. Clean and comfortable waiting area. Courtesy shuttle is very convenient and the driver was very polite and friendly. Thank you

Mar 21, 2023

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I came in to have my oil check which was recommend when I

I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,

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Jaime Andrzeicik

Jaime Andrzeicik

Service Advisor

93 Reviews
Certified
Recent Reviews

Mar 24, 2023

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Customer service was respectful and friendly.

Customer service was respectful and friendly. The quality of the work was great. I love how my vehicle came out

Mar 21, 2023

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I came in to have my oil check which was recommend when I

I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,

Mar 17, 2023

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Welcoming, patient and knowledgeable.

Welcoming, patient and knowledgeable. Both of our service people went out of there way to explain the process and kept us aware of the progress.

Mar 17, 2023

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The dealership is efficient and the service department

The dealership is efficient and the service department demonstrates good workmanship. The service personnel take the time to explain what needs to be done. The dealership maintenance and repair costs are fair, but the labor rates are high.

Mar 15, 2023

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Service department is very professional.

Service department is very professional. They stay on schedule and do a good job of explaining work done afterwards. Prices seem pretty fair too.

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Jonathan Roath

Jonathan Roath

Service Advisor

70 Reviews
Certified
Recent Reviews

Mar 21, 2023

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Helpful knowledgeable associate who advised me as to why

Helpful knowledgeable associate who advised me as to why specific services were needed. Pleased with the overall quality of the work. Love my CRV

Mar 19, 2023

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Car was taken in immediately upon arrival.

Car was taken in immediately upon arrival. Excellent diagnostics found additional serious problem. Problem should be covered under extended warranty and Jonathan Roath spent many hours attempting to facilitate the warranty. Efforts were well documented and will be useful in complaint against warranty company.

Mar 15, 2023

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Jonathan was very helpful and professional.

Jonathan was very helpful and professional. I’m happy I went to him for assistance!

Mar 14, 2023

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Length of time for the service was what was promised.

Length of time for the service was what was promised. Done to my satisfaction and left before the promised time

Mar 14, 2023

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My trunk opens easily now and Jonathon was very helpful

My trunk opens easily now and Jonathon was very helpful with getting the repair covered by warranty. I was happy with the service.

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Angelica Peters

Angelica Peters

Service Advisor

61 Reviews
Certified
Recent Reviews

Mar 23, 2023

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Always friendly and happy to help.

Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time.

Mar 17, 2023

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Im a little displeased because one of the issues with my

Im a little displeased because one of the issues with my car has not been fixed yet. The tire pressure light keeps coming on and liberty has looked at it twice and still no resolve. I have to take it back again to liberty which is frustrating to have to keep coming back and the issue is not fixed. However the people have been very nice and so far the other issues have been fixed.

Mar 13, 2023

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It was quick service.

It was quick service. All issues were resolved. After service delivery was quick and prompt

Mar 11, 2023

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From my initial buy with Udi to my service with Angelica

From my initial buy with Udi to my service with Angelica I am very pleased and feel they both have/had my best interests in mind. I would recommend this dealership.

Mar 11, 2023

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My repairs were done well.

My repairs were done well. My car performed well this morning on the highway. I was informed about repairs during the entire process.

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Rocky Hernando

Rocky Hernando

Business Manager

56 Reviews
Certified
Dealership Experience 4 years 1 months
Industry Experience 16 years 6 months
Recent Reviews

Mar 24, 2023

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Everyone was very friendly and it was the easiest and

Everyone was very friendly and it was the easiest and most relaxed car buying experience I've ever had. Amnon and Rocky handled everything!

Mar 22, 2023

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My experience right from the start was great.

My experience right from the start was great. Justin was easy to to deal with and I never felt pressured during the process. He was always available to contact and he responded promptly. I will refer others to him and this dealership. Thanks Justin!

Mar 03, 2023

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Clear and to the point pricing from the start.

Clear and to the point pricing from the start. Good flow from start to finish.

Feb 28, 2023

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Udi and rocky are the best I’m so grateful for them they

Udi and rocky are the best I’m so grateful for them they have helped me alot

Feb 27, 2023

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Purchase of our new Honda HRV was seamless.

Purchase of our new Honda HRV was seamless. Great staff. Would definitely recommend Liberty Honda.

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James Lanzo

James Lanzo

Service Advisor

55 Reviews
Certified
Recent Reviews

Mar 24, 2023

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The staff was very professional.

The staff was very professional. I appreciated being able to drop it off, receive updates by text, and get a ride back to work!

Mar 24, 2023

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Liberty’s staff are always personal and professional.

Liberty’s staff are always personal and professional. Everything went well from start to finish.

Mar 23, 2023

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Always friendly and happy to help.

Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time.

Mar 21, 2023

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I came in to have my oil check which was recommend when I

I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,

Mar 17, 2023

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Very pleased with Liberty Honda service!

Very pleased with Liberty Honda service! Jim Lanzo was so nice and very helpful in a stressful situation! I will continue to bring my car to Liberty for service!

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Marissa Monte

Marissa Monte

Business Manager

49 Reviews
Certified
Recent Reviews

Mar 24, 2023

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I want to thank the whole team at Liberty Honda because

I want to thank the whole team at Liberty Honda because this was a team effort.

Mar 21, 2023

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I have never had such a pleasurable experience buying a

I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them .

Mar 17, 2023

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I had a wonderful experience at Liberty Honda.

I had a wonderful experience at Liberty Honda. Caitlin, Jackie and Marissa were attentive, thoughtful and an all out pleasure to deal with. It was well worth the 2 hour drive. And I love my new Honda!

Mar 14, 2023

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I’m not sure why I was asked to provide feedback on

I’m not sure why I was asked to provide feedback on Daniel. I worked with Rick Kossikowski and he is amazing. He kept us informed of every step along the way and is very knowledgeable about the cars your sell. Working with Marissa was also great- the entire process was painless and well executed. I’m very happy with the service we were provided.

Mar 13, 2023

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The experience was professional and well managed.

The experience was professional and well managed. Justin was very friendly, informative and responsive. Well done

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Justin Dingle

Justin Dingle

Product Specialist

42 Reviews
Certified
Contact Me
Dealership Experience 2 years 4 months
Industry Experience 3 years 9 months
No one likes a pushy Car salesman.... FAST FAIR FRIENDLY car buying experience.
Recent Reviews

Mar 22, 2023

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My experience right from the start was great.

My experience right from the start was great. Justin was easy to to deal with and I never felt pressured during the process. He was always available to contact and he responded promptly. I will refer others to him and this dealership. Thanks Justin!

Mar 21, 2023

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I have never had such a pleasurable experience buying a

I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them .

Mar 13, 2023

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The experience was professional and well managed.

The experience was professional and well managed. Justin was very friendly, informative and responsive. Well done

Feb 27, 2023

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Purchase of our new Honda HRV was seamless.

Purchase of our new Honda HRV was seamless. Great staff. Would definitely recommend Liberty Honda.

Feb 23, 2023

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Everyone at Liberty Honda was extremely friendly and

Everyone at Liberty Honda was extremely friendly and professional! My experience from start to finish was amazing and I thank all of them very much!

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Jacob Mascola

Jacob Mascola

Service Advisor

40 Reviews
Certified
Dealership Experience 1 years 5 months
Industry Experience 3 years 9 months
Recent Reviews

Feb 24, 2023

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Great service as always.

Great service as always. Everyone is always so nice and efficient with taking care of me..

Feb 20, 2023

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Everything is ok.

Everything is ok. Need to set everything back the way I have it after they service car.

Feb 14, 2023

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He was great, he explained everything to me he fixed the

He was great, he explained everything to me he fixed the problem quickly for me thank you !!

Feb 09, 2023

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Liberty Honda is a fantastic place to find a car and to

Liberty Honda is a fantastic place to find a car and to keep a car in good health. The service people are knowledgable, and I am always in and out in a reasonable time.

Feb 09, 2023

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Good place I would refer to friends and family and others

Good place I would refer to friends and family and others service was excellent always on time . When promise

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Kimberly Feliciano

Kimberly Feliciano

Service Cashier

28 Reviews
Certified
Recent Reviews

Mar 24, 2023

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Excellent service all around.

Excellent service all around. Satisfied with the repairs and impressed with the customer service. Happy customer! Thank you Chloe and Liberty Honda!

Mar 11, 2023

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My repairs were done well.

My repairs were done well. My car performed well this morning on the highway. I was informed about repairs during the entire process.

Mar 08, 2023

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Great service and very communicative!

Great service and very communicative! He did a great job on my oil change. Thanks

Feb 24, 2023

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Great service as always.

Great service as always. Everyone is always so nice and efficient with taking care of me..

Feb 09, 2023

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Liberty Honda is a fantastic place to find a car and to

Liberty Honda is a fantastic place to find a car and to keep a car in good health. The service people are knowledgable, and I am always in and out in a reasonable time.

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Amnon Udi

Amnon Udi

Product Specialist

26 Reviews
Certified
Contact Me
Dealership Experience 10 years 2 months
Industry Experience 10 years 2 months
As a sales and leasing consultant at Liberty Honda, I have received the distinction of Gold Master of Honda's Council of Sales Leadership, which recognizes excellent customer service, for 2017-2021 and I am on track to earn it again in 2022! My number one priority is to deliver my customers with the greatest experience possible, which is why my customers come back to me time and time again for all of their new cars. Let me help you join our Liberty Honda family!
Recent Reviews

Mar 24, 2023

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Everyone was very friendly and it was the easiest and

Everyone was very friendly and it was the easiest and most relaxed car buying experience I've ever had. Amnon and Rocky handled everything!

Mar 11, 2023

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From my initial buy with Udi to my service with Angelica

From my initial buy with Udi to my service with Angelica I am very pleased and feel they both have/had my best interests in mind. I would recommend this dealership.

Mar 07, 2023

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I very much enjoy visiting Liberty Honda, the staff is

I very much enjoy visiting Liberty Honda, the staff is always very helpful and accommodating!

Mar 07, 2023

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Always have good experiences going to Liberty Honda,

Always have good experiences going to Liberty Honda, staff is always helpful and very accommodating!

Feb 25, 2023

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Udi is the best- bought many cars from him.

Udi is the best- bought many cars from him. A very knowledgeable and competent sales associate

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Leslie Mercado-Sanchez

Leslie Mercado-Sanchez

Service Cashier

26 Reviews
Certified
Recent Reviews

Feb 24, 2023

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Great service as always.

Great service as always. Everyone is always so nice and efficient with taking care of me..

Feb 20, 2023

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Everything is ok.

Everything is ok. Need to set everything back the way I have it after they service car.

Feb 16, 2023

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My appointment was for 10am I didn't leave till 1pm.

My appointment was for 10am I didn't leave till 1pm. I'm not one to complain on how long something takes but I did see multiple people come and go before I was told anything about my car. There was no mid way check in like I usually experience and a lot of the workers were just standing around.

Feb 13, 2023

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Good work, good experience, quality job.

Good work, good experience, quality job. Well done. Would use again this service. Wonderful it was

Feb 09, 2023

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Liberty Honda is a fantastic place to find a car and to

Liberty Honda is a fantastic place to find a car and to keep a car in good health. The service people are knowledgable, and I am always in and out in a reasonable time.

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Caitlin Conley

Caitlin Conley

Sales Manager

25 Reviews
Certified
Dealership Experience 9 years 9 months
Industry Experience 9 years 9 months
Car buying made easy and fun! My number one goal is to provide our clients with a car buying experience that exceeds all expectations. We achieve this by being highly knowledgeable, fully engaging, and delivering on our promises. If you want your shopping process to get the attention it deserves, look no further than Liberty Honda.
Recent Reviews

Mar 24, 2023

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I want to thank the whole team at Liberty Honda because

I want to thank the whole team at Liberty Honda because this was a team effort.

Mar 21, 2023

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I have never had such a pleasurable experience buying a

I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them .

Mar 17, 2023

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I had a wonderful experience at Liberty Honda.

I had a wonderful experience at Liberty Honda. Caitlin, Jackie and Marissa were attentive, thoughtful and an all out pleasure to deal with. It was well worth the 2 hour drive. And I love my new Honda!

Mar 03, 2023

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Clear and to the point pricing from the start.

Clear and to the point pricing from the start. Good flow from start to finish.

Feb 23, 2023

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Everyone at Liberty Honda was extremely friendly and

Everyone at Liberty Honda was extremely friendly and professional! My experience from start to finish was amazing and I thank all of them very much!

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Rick Kossakoski

Rick Kossakoski

Product Specialist

24 Reviews
Certified
Contact Me
Dealership Experience 2 years 6 months
Industry Experience 2 years 6 months
Recent Reviews

Mar 14, 2023

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I’m not sure why I was asked to provide feedback on

I’m not sure why I was asked to provide feedback on Daniel. I worked with Rick Kossikowski and he is amazing. He kept us informed of every step along the way and is very knowledgeable about the cars your sell. Working with Marissa was also great- the entire process was painless and well executed. I’m very happy with the service we were provided.

Mar 07, 2023

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Efficient in person and process was pretty painless.

Efficient in person and process was pretty painless. We leased and bought two cars within 2 months from Liberty !

Feb 23, 2023

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A fantastic person and made the process of the paper work

A fantastic person and made the process of the paper work very quick and smooth.

Feb 23, 2023

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Very friendly staff with good customer service.

Very friendly staff with good customer service. I was able to leased my vehicle with no issues.

Feb 05, 2023

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Always a great experience!

Always a great experience! Rick was such an amazing guy to work with and Melissa was great also.

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James Landon

James Landon

Sales Manager

19 Reviews
Certified
Dealership Experience 3 years 8 months
Industry Experience 4 years 5 months
Recent Reviews

Mar 13, 2023

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While searching for a new Accord Hybrid, I found that

While searching for a new Accord Hybrid, I found that Liberty Honda was one of the few dealerships in the area that had any of the new model Accord in stock. I reached out via phone, and was put in contact with Robbie Wakefield. Robbie told me what they had available on the lot and we made an appointment to come in that afternoon. We looked at a new Accord and put a deposit down that day. I ended financing through my credit union (which wasn't a problem - not the case at all dealerships in this market) and the entire process was extremely smooth. I made first contact with the dealership on Monday and left in my new Accord on Wednesday afternoon. Marissa in finance was great to work with. As I already had my own financing in place, the trip to her office was short. We just had to sign final documents and go over any additional extras that were available. She did a great job explaining all of the extra options, but also gave zero pushback when we declined. Overall, it was a very smooth process. I'd recommend Liberty Honda to anyone searching for their next new/used Honda.

Feb 09, 2023

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Very good service, quick, efficient and friendly.

Very good service, quick, efficient and friendly. I will schedule all fire maintenance’s with them.

Jan 31, 2023

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They were very helpful with everything I will tell people

They were very helpful with everything I will tell people what a great job did for us thanks

Jan 30, 2023

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Yes I would tell people how great you were and the sales

Yes I would tell people how great you were and the sales people were great

Jan 27, 2023

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Very professional, reasonable and kind staff, willing to

Very professional, reasonable and kind staff, willing to listen to my questions and answered them fully and clearly.

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Ravi Ajodhi

Ravi Ajodhi

Product Specialist
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Dealership Experience 6 months
Industry Experience 6 months
Hey, I’m Ravi. I’m born & raised in Connecticut and I’ve had a love for cars ever since I was a kid. I remember going to the annual car shows in Hartford to see all the newest models & features they had to offer. Now that I’m in the industry, I’m looking forward to using my passion for helping people along with my knowledge of cars, to provide you with the best customer service possible!
Recent Reviews

Mar 21, 2023

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I have never had such a pleasurable experience buying a

I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them .

Feb 11, 2023

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What a great buying experience … the sales manager

What a great buying experience … the sales manager caitlin had her team ready for our arrival for our appointment … they all made us feel welcome and had the vehicle we wanted ready to go … our sales rep Ravi had all our information prepared and made for a efficient and rewarding sales experiences. Ravi had plenty of personality and made us feel so much more than just the next customer sale. Rocky in finance made the paperwork process seamless and made me feel important. This is our second liberty Honda purchase and will be sure to be back. I drove 70 miles from Rhode Island to Hartford because of how the team which included Kayla from the dealership website made me feel from the first contact.

Jan 25, 2023

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Always love coming into a business run by professionals.

Always love coming into a business run by professionals. James is a breath of fresh air compared to salesman I've met with in the past. He's very charismatic and I really felt like he had my best interest at heart. I'm glad I came to this location just because I was able to have someone so knowledgeable to speak with. Really helped with the anxiety associated with buying a car.

Jan 20, 2023

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I was greeted upon entry by the Manager who asked how he

I was greeted upon entry by the Manager who asked how he could help. I told him my needs and he hooked me up with a product specialist Ravi. Ravi was great. He listened to my requests and found a car that not only met my requirements but was loaded with nice to haves too. The buying process was easy and within a couple of hours I had purchased a vehicle. I would go back to them again.

Jan 12, 2023

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Ravi and Rocky were so great to work with!

Ravi and Rocky were so great to work with! They made car shopping for me and my mom stress-free and worry-free. I absolutely love my new CR-V. Ravi knew exactly what I wanted and he delivered. I will be sure to recommend Liberty Honda to all!

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John Cunningham

John Cunningham

Product Specialist
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Dealership Experience 9 years 9 months
Industry Experience 16 years 9 months
Fifteen years of experience has taught me two essential things - Customers like being treated the same way I like to be treated when shopping, and commitment to candor and thorough product knowledge consistently prove to be the ways I best bring value to my customers' experiences. Let's meet!
Recent Reviews

Mar 21, 2023

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Helpful knowledgeable associate who advised me as to why

Helpful knowledgeable associate who advised me as to why specific services were needed. Pleased with the overall quality of the work. Love my CRV

Mar 02, 2023

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All service employees are courteous and knowledgeable.

All service employees are courteous and knowledgeable. I would highly recommend them to all my friends.

Feb 19, 2023

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John Cunningham was an amazing salesman.

John Cunningham was an amazing salesman. Great experience all around. Everyone was very friendly and professional.

Feb 08, 2023

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I purchased a 2023 Honda Ridgeline RTL from Liberty

I purchased a 2023 Honda Ridgeline RTL from Liberty Honda. My sales person was John Cunningham. The entire team at Liberty was a pleasure to work with. It is a no pressure dealership who offer competitive pricing and fair trade values. I would highly recommend them if you are in the market for a Honda vehicle.

Feb 06, 2023

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Bought my last 2 cars here and have had all my

Bought my last 2 cars here and have had all my maintenance done at their shop. Highly recommend.

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Mike Plummer

Mike Plummer

General Manager

14 Reviews
Certified
Recent Reviews

Jan 26, 2023

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Jaime is knowledgeable, personable and exceptionally

Jaime is knowledgeable, personable and exceptionally helpful. As usual it was a very good service experience servicing our 2018 Accord Touring. I would also like to commend Amnon Udi and the sales and finance departments of Liberty Honda throughout the processes leading to our lease on November 4, 2022 of a Honda Civic Sport Hatchback. I was treated very professionally, fairly and like a friend. I believe you had an incorrect email, it is [email protected] I did not receive a survey request at that time.

Jan 15, 2023

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Liberty Honda were very accommodating and worked with our

Liberty Honda were very accommodating and worked with our schedule. I would recommend this dealership.

Jan 01, 2023

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Great service and thorough exploration of options.

Great service and thorough exploration of options. John was amazing. He explained the process and was very helpful.

Dec 31, 2022

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Exemplary customer service and sales reps and general

Exemplary customer service and sales reps and general manager, mike P. At liberty Honda in Hartford

Dec 31, 2022

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Everyone was so attentive.

Everyone was so attentive. From the first time I walked in the building. Until I signed on the line.

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Yolanda Aldrich

Yolanda Aldrich

Product Specialist
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Dealership Experience 10 months
Industry Experience 4 years 8 months
Let me use my extensive customer service background to help you get into the right car for your needs, without the traditional hassle and headache! I love to make your experience fun and easy, with happiness guaranteed. P.S. Ask about my dog!
Recent Reviews

Feb 05, 2023

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Always a great experience!

Always a great experience! Rick was such an amazing guy to work with and Melissa was great also.

Jan 01, 2023

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Great service and thorough exploration of options.

Great service and thorough exploration of options. John was amazing. He explained the process and was very helpful.

Dec 29, 2022

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I had a great experience buying a new car and trading in

I had a great experience buying a new car and trading in old car. They made it very simple.

Dec 23, 2022

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Enjoyed my experience.

Enjoyed my experience. Very helpful staff. Made the process easy. I buy car. They sell car.

Dec 09, 2022

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Buyers beware of fraudulent activity Liberty Honda.

Buyers beware of fraudulent activity Liberty Honda. We recently purchased a vehicle from Liberty Honda, and we were very adamant and clear about not wanting any add-ons, but they added several undisclosed extras/charges to our loan anyway. What occurred here is fraud and 100 percent theft; there is no other way to define it. We truly regret having to write this review, but after several attempts to reach out to Liberty Honda management with our concerns and hoping to at least simply discuss the matter, all of our emails and phone calls have gone unanswered and completely ignored. And we feel we have a responsibility to warn other hard-working people about these despicable, deceitful, and unethical business practices occurring at Liberty Honda. They are obviously doing this to other hard-hard working people. We suggest anyone else who has been a victim of Liberty Honda’s theft contact the BBB and your local consumer reporting agency.

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Daniel Santamaria

Daniel Santamaria

General Sales Manager
Dealership Experience 4 years 10 months
Industry Experience 6 years 1 months
Recent Reviews

Mar 13, 2023

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The experience was professional and well managed.

The experience was professional and well managed. Justin was very friendly, informative and responsive. Well done

Mar 03, 2023

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Clear and to the point pricing from the start.

Clear and to the point pricing from the start. Good flow from start to finish.

Feb 16, 2023

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Clean, friendly, and welcoming!

Clean, friendly, and welcoming! I came in knowing what I wanted, and the folks at Liberty Honda were patient and helped answer all of my questions. They even stayed after closing to make sure the job was done right, which I really appreciated.

Jan 30, 2023

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Daniel and the entire team at Liberty Honda are a

Daniel and the entire team at Liberty Honda are a pleasure to work with. They were helpful, easy to talk to and made the entire process smooth! Their attention to detail was impressive! As the vehicle delivery approached, they communicated so we knew what was going on. An excellent experience, thank you!

Jan 30, 2023

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I was shopping around for a new car and walked into

I was shopping around for a new car and walked into liberty Honda. I was helped by Dan Santamaria who pointed me to the car I was looking at online. He went over pricing, options, and walked me through the entire process. It was such an easy experience. From sales to financing.

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Luis Adorno

Luis Adorno

Product Specialist
Contact Me
Dealership Experience 1 years 5 months
Industry Experience 1 years 5 months
I've been driving Hondas since I got my first car. My favorite part of this business is meeting new people and sharing my expertise and love of the brand. ¿Hablas español? ¡Estoy aqui para ayudar!
Recent Reviews

Mar 03, 2023

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Clear and to the point pricing from the start.

Clear and to the point pricing from the start. Good flow from start to finish.

Feb 23, 2023

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Very friendly staff with good customer service.

Very friendly staff with good customer service. I was able to leased my vehicle with no issues.

Feb 08, 2023

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I purchased a 2023 Honda Ridgeline RTL from Liberty

I purchased a 2023 Honda Ridgeline RTL from Liberty Honda. My sales person was John Cunningham. The entire team at Liberty was a pleasure to work with. It is a no pressure dealership who offer competitive pricing and fair trade values. I would highly recommend them if you are in the market for a Honda vehicle.

Feb 06, 2023

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Bought my last 2 cars here and have had all my

Bought my last 2 cars here and have had all my maintenance done at their shop. Highly recommend.

Nov 29, 2022

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Excellent service lovely people who were perfect in all

Excellent service lovely people who were perfect in all aspects of their service Very thoughtful

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Colin Mckeever

Colin Mckeever

Parts Counter Associate
Recent Reviews

Mar 06, 2023

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Great customer service definitely got work done fast and

Great customer service definitely got work done fast and I was in and out. Definitely would go back!!

Feb 06, 2023

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I have serviced my CR-V at Liberty Honda with Clhoe

I have serviced my CR-V at Liberty Honda with Clhoe several times and have always had an excellent experience.

Jan 30, 2023

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Over the last 20 years, I have purchased 5 autos from

Over the last 20 years, I have purchased 5 autos from Liberty Honda. I have always had all 5 autos serviced at Liberty because of the great customer service, in particular from Chloe.

Dec 29, 2022

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Excellent customer service as always, which is why I keep

Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from Liberty Honda (and one from Liberty Mazda) and have had every car serviced regularly there. I received a very nice letter from the Executive Auto Group stating that, because I was such a loyal customer, I would be given a $1,000 discount the next time I purchased a car from Liberty Honda if I showed the letter. I brought the letter with me when I went to purchase my next auto, only to have Mr. Udi refuse to accept the letter. What good is a letter from top management if a regular employee is allowed to refuse it? P.S. I still have the letter, it's stored in my "Empty Promises" file.

Dec 28, 2022

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Great dealership, have been here on numerous occasions

Great dealership, have been here on numerous occasions and always treated right, and with respect.

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Maria Reyes

Maria Reyes

BDC Representative
Recent Reviews

Mar 24, 2023

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I want to thank the whole team at Liberty Honda because

I want to thank the whole team at Liberty Honda because this was a team effort.

Mar 07, 2023

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Efficient in person and process was pretty painless.

Efficient in person and process was pretty painless. We leased and bought two cars within 2 months from Liberty !

Dec 31, 2022

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Everyone was so attentive.

Everyone was so attentive. From the first time I walked in the building. Until I signed on the line.

Nov 29, 2022

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Excellent service lovely people who were perfect in all

Excellent service lovely people who were perfect in all aspects of their service Very thoughtful

Nov 18, 2022

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This dealership is the best around Hartford Connecticut.

This dealership is the best around Hartford Connecticut. They have some of the best worker with excellent and great customer service especially Daniel Santiago, James and Luis. These guy's take care of any problem and make sure you're satisfied.

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Mary Gonsalves

Mary Gonsalves

Office Manager
Recent Reviews

Mar 18, 2023

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Very good repair job.

Very good repair job. Too bad that it took a month. Overall I am very satisfied.

Jan 30, 2023

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Yes I would tell people how great you were and the sales

Yes I would tell people how great you were and the sales people were great

Jan 30, 2023

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Over the last 20 years, I have purchased 5 autos from

Over the last 20 years, I have purchased 5 autos from Liberty Honda. I have always had all 5 autos serviced at Liberty because of the great customer service, in particular from Chloe.

Jan 26, 2023

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Brought my 2021 Mazda cx5 in for front end damage tp

Brought my 2021 Mazda cx5 in for front end damage tp passenger side, Liberty Collision did a great job repairing looks like new. Staff was professional & helpful during repairs.

Dec 29, 2022

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Employee Rating

Excellent customer service as always, which is why I keep

Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from Liberty Honda (and one from Liberty Mazda) and have had every car serviced regularly there. I received a very nice letter from the Executive Auto Group stating that, because I was such a loyal customer, I would be given a $1,000 discount the next time I purchased a car from Liberty Honda if I showed the letter. I brought the letter with me when I went to purchase my next auto, only to have Mr. Udi refuse to accept the letter. What good is a letter from top management if a regular employee is allowed to refuse it? P.S. I still have the letter, it's stored in my "Empty Promises" file.

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Robert Moffa

Robert Moffa

Dispatcher
Recent Reviews

Feb 02, 2023

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Justin was really helpful and it was easy and quick

Justin was really helpful and it was easy and quick service with the Liberty Honda!!

Jan 31, 2023

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They were very helpful with everything I will tell people

They were very helpful with everything I will tell people what a great job did for us thanks

Jan 30, 2023

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Yes I would tell people how great you were and the sales

Yes I would tell people how great you were and the sales people were great

Dec 21, 2022

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Extremely stress free!

Extremely stress free!!! Justin was so great, I didn't feel any pressure and he answered all my questions! Thank you!

Nov 07, 2022

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Excellent service!

Excellent service! Work to be done was well explained and performed within the estimated time..

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Mark Fleming

Mark Fleming

Appraiser
Recent Reviews

Jan 30, 2023

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Employee Rating

Over the last 20 years, I have purchased 5 autos from

Over the last 20 years, I have purchased 5 autos from Liberty Honda. I have always had all 5 autos serviced at Liberty because of the great customer service, in particular from Chloe.

Jan 05, 2023

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Professional, trusting and reliable service.

Professional, trusting and reliable service. Liberty gave myself and my insurance company informative updates throughout.

Dec 29, 2022

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Employee Rating

Excellent customer service as always, which is why I keep

Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from Liberty Honda (and one from Liberty Mazda) and have had every car serviced regularly there. I received a very nice letter from the Executive Auto Group stating that, because I was such a loyal customer, I would be given a $1,000 discount the next time I purchased a car from Liberty Honda if I showed the letter. I brought the letter with me when I went to purchase my next auto, only to have Mr. Udi refuse to accept the letter. What good is a letter from top management if a regular employee is allowed to refuse it? P.S. I still have the letter, it's stored in my "Empty Promises" file.

Dec 07, 2022

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Employee Rating

Best service the recormiend this dealership Personal

Best service the recormiend this dealership Personal check all car file Thank you Liberty Honda?

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Thomas Krstyen

Thomas Krstyen

Appraiser
Recent Reviews

Jan 31, 2023

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They were very helpful with everything I will tell people

They were very helpful with everything I will tell people what a great job did for us thanks

Jan 30, 2023

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Employee Rating

Over the last 20 years, I have purchased 5 autos from

Over the last 20 years, I have purchased 5 autos from Liberty Honda. I have always had all 5 autos serviced at Liberty because of the great customer service, in particular from Chloe.

Dec 29, 2022

Dealership Rating
Employee Rating

Excellent customer service as always, which is why I keep

Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from Liberty Honda (and one from Liberty Mazda) and have had every car serviced regularly there. I received a very nice letter from the Executive Auto Group stating that, because I was such a loyal customer, I would be given a $1,000 discount the next time I purchased a car from Liberty Honda if I showed the letter. I brought the letter with me when I went to purchase my next auto, only to have Mr. Udi refuse to accept the letter. What good is a letter from top management if a regular employee is allowed to refuse it? P.S. I still have the letter, it's stored in my "Empty Promises" file.

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Dave Ault

Dave Ault

Parts Manager
Recent Reviews

Feb 06, 2023

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I have serviced my CR-V at Liberty Honda with Clhoe

I have serviced my CR-V at Liberty Honda with Clhoe several times and have always had an excellent experience.

Jan 20, 2023

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Employee Rating

I was greeted upon entry by the Manager who asked how he

I was greeted upon entry by the Manager who asked how he could help. I told him my needs and he hooked me up with a product specialist Ravi. Ravi was great. He listened to my requests and found a car that not only met my requirements but was loaded with nice to haves too. The buying process was easy and within a couple of hours I had purchased a vehicle. I would go back to them again.

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Frank Marier

Frank Marier

Body Shop Manager
Recent Reviews

Jan 27, 2023

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I am so pleased with the level of service provided by

I am so pleased with the level of service provided by Liberty Honda. The entire team is wonderful - thorough, thoughtful and on top of every detail. My car was thoroughly evaluated to detect any damage that was not visible at first glance and everything about my car was pristine upon my picking it up. And to top it off, it was spotless - my car hasn't looked this shiny and clean in a long time!!

Jan 18, 2023

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Excellent service!

Excellent service! No hassles, no haggling. 💯 satisfied. Would definitely recommend to a friend or anyone looking for a new Honda.

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Dave Gunderson

Dave Gunderson

Service Manager
Recent Reviews

Jan 04, 2023

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The service associate, Jim Lanzo was very kind and

The service associate, Jim Lanzo was very kind and accommodating, along with the service manager Dave. Provided excellent service. Very happy and appreciative of their personal and kind treatment. Thank you!:)

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Estheban Olivo

Estheban Olivo

Assistant Parts Manager
Recent Reviews

Dec 12, 2022

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Estheban is the Man !

Estheban is the Man ! That’s all I have to say . Very knowledgeable individual you guys got there !

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William Plazas

William Plazas

Sales Consultant
Recent Reviews

Mar 24, 2023

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I want to thank the whole team at Liberty Honda because

I want to thank the whole team at Liberty Honda because this was a team effort.

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Robert Wakefield

Robert Wakefield

Sales Consultant
Recent Reviews

Mar 13, 2023

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While searching for a new Accord Hybrid, I found that

While searching for a new Accord Hybrid, I found that Liberty Honda was one of the few dealerships in the area that had any of the new model Accord in stock. I reached out via phone, and was put in contact with Robbie Wakefield. Robbie told me what they had available on the lot and we made an appointment to come in that afternoon. We looked at a new Accord and put a deposit down that day. I ended financing through my credit union (which wasn't a problem - not the case at all dealerships in this market) and the entire process was extremely smooth. I made first contact with the dealership on Monday and left in my new Accord on Wednesday afternoon. Marissa in finance was great to work with. As I already had my own financing in place, the trip to her office was short. We just had to sign final documents and go over any additional extras that were available. She did a great job explaining all of the extra options, but also gave zero pushback when we declined. Overall, it was a very smooth process. I'd recommend Liberty Honda to anyone searching for their next new/used Honda.

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Ramiro Louisa

Ramiro Louisa

Sales Consultant
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    Rick Kossakoski

    Rick Kossakoski

    Product Specialist

    24 Reviews
    Justin Dingle

    Justin Dingle

    Product Specialist

    42 Reviews
    Amnon Udi

    Amnon Udi

    Product Specialist

    26 Reviews
    John Cunningham

    John Cunningham

    Product Specialist

    14 Reviews
    Luis Adorno

    Luis Adorno

    Product Specialist

    10 Reviews
    Ravi Ajodhi

    Ravi Ajodhi

    Product Specialist

    15 Reviews
    Yolanda Aldrich

    Yolanda Aldrich

    Product Specialist

    11 Reviews
    Robert Wakefield

    Robert Wakefield

    Sales Consultant

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    Ramiro Louisa

    Ramiro Louisa

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    William Plazas

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Rocky Hernando

Rocky Hernando

Business Manager

Certified
56 Reviews
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Marissa Monte

Marissa Monte

Business Manager

Certified
49 Reviews
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Chloe Truglio

Chloe Truglio

Service Advisor

96 Reviews
Certified
Recent Reviews

Mar 24, 2023

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Chloe is the best to work with.

Chloe is the best to work with. From beginning to end she makes sure that the customer has no worries and is accommodated!! She has Awesome customer service! She is by far a leader at best and a great representation of the company!

Mar 24, 2023

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Excellent service all around.

Excellent service all around. Satisfied with the repairs and impressed with the customer service. Happy customer! Thank you Chloe and Liberty Honda!

Mar 24, 2023

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An excellent dealership, the service department is

An excellent dealership, the service department is outstanding as well. I always bring my two cars there for service, never have I been anything but extremely happy. Chloe is the best

Mar 24, 2023

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Friendly service department.

Friendly service department. Easy to schedule an appointment. Clean and comfortable waiting area. Courtesy shuttle is very convenient and the driver was very polite and friendly. Thank you

Mar 21, 2023

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I came in to have my oil check which was recommend when I

I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,

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Jaime Andrzeicik

Jaime Andrzeicik

Service Advisor

93 Reviews
Certified
Recent Reviews

Mar 24, 2023

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Customer service was respectful and friendly.

Customer service was respectful and friendly. The quality of the work was great. I love how my vehicle came out

Mar 21, 2023

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I came in to have my oil check which was recommend when I

I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,

Mar 17, 2023

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Welcoming, patient and knowledgeable.

Welcoming, patient and knowledgeable. Both of our service people went out of there way to explain the process and kept us aware of the progress.

Mar 17, 2023

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The dealership is efficient and the service department

The dealership is efficient and the service department demonstrates good workmanship. The service personnel take the time to explain what needs to be done. The dealership maintenance and repair costs are fair, but the labor rates are high.

Mar 15, 2023

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Service department is very professional.

Service department is very professional. They stay on schedule and do a good job of explaining work done afterwards. Prices seem pretty fair too.

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Jonathan Roath

Jonathan Roath

Service Advisor

70 Reviews
Certified
Recent Reviews

Mar 21, 2023

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Helpful knowledgeable associate who advised me as to why

Helpful knowledgeable associate who advised me as to why specific services were needed. Pleased with the overall quality of the work. Love my CRV

Mar 19, 2023

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Car was taken in immediately upon arrival.

Car was taken in immediately upon arrival. Excellent diagnostics found additional serious problem. Problem should be covered under extended warranty and Jonathan Roath spent many hours attempting to facilitate the warranty. Efforts were well documented and will be useful in complaint against warranty company.

Mar 15, 2023

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Jonathan was very helpful and professional.

Jonathan was very helpful and professional. I’m happy I went to him for assistance!

Mar 14, 2023

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Length of time for the service was what was promised.

Length of time for the service was what was promised. Done to my satisfaction and left before the promised time

Mar 14, 2023

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My trunk opens easily now and Jonathon was very helpful

My trunk opens easily now and Jonathon was very helpful with getting the repair covered by warranty. I was happy with the service.

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Angelica Peters

Angelica Peters

Service Advisor

61 Reviews
Certified
Recent Reviews

Mar 23, 2023

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Always friendly and happy to help.

Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time.

Mar 17, 2023

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Im a little displeased because one of the issues with my

Im a little displeased because one of the issues with my car has not been fixed yet. The tire pressure light keeps coming on and liberty has looked at it twice and still no resolve. I have to take it back again to liberty which is frustrating to have to keep coming back and the issue is not fixed. However the people have been very nice and so far the other issues have been fixed.

Mar 13, 2023

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It was quick service.

It was quick service. All issues were resolved. After service delivery was quick and prompt

Mar 11, 2023

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From my initial buy with Udi to my service with Angelica

From my initial buy with Udi to my service with Angelica I am very pleased and feel they both have/had my best interests in mind. I would recommend this dealership.

Mar 11, 2023

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My repairs were done well.

My repairs were done well. My car performed well this morning on the highway. I was informed about repairs during the entire process.

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Rocky Hernando

Rocky Hernando

Business Manager

56 Reviews
Certified
Dealership Experience 4 years 1 months
Industry Experience 16 years 6 months
Recent Reviews

Mar 24, 2023

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Everyone was very friendly and it was the easiest and

Everyone was very friendly and it was the easiest and most relaxed car buying experience I've ever had. Amnon and Rocky handled everything!

Mar 22, 2023

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My experience right from the start was great.

My experience right from the start was great. Justin was easy to to deal with and I never felt pressured during the process. He was always available to contact and he responded promptly. I will refer others to him and this dealership. Thanks Justin!

Mar 03, 2023

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Clear and to the point pricing from the start.

Clear and to the point pricing from the start. Good flow from start to finish.

Feb 28, 2023

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Udi and rocky are the best I’m so grateful for them they

Udi and rocky are the best I’m so grateful for them they have helped me alot

Feb 27, 2023

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Purchase of our new Honda HRV was seamless.

Purchase of our new Honda HRV was seamless. Great staff. Would definitely recommend Liberty Honda.

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James Lanzo

James Lanzo

Service Advisor

55 Reviews
Certified
Recent Reviews

Mar 24, 2023

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The staff was very professional.

The staff was very professional. I appreciated being able to drop it off, receive updates by text, and get a ride back to work!

Mar 24, 2023

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Liberty’s staff are always personal and professional.

Liberty’s staff are always personal and professional. Everything went well from start to finish.

Mar 23, 2023

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Always friendly and happy to help.

Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time.

Mar 21, 2023

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I came in to have my oil check which was recommend when I

I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,

Mar 17, 2023

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Very pleased with Liberty Honda service!

Very pleased with Liberty Honda service! Jim Lanzo was so nice and very helpful in a stressful situation! I will continue to bring my car to Liberty for service!

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Marissa Monte

Marissa Monte

Business Manager

49 Reviews
Certified
Recent Reviews

Mar 24, 2023

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I want to thank the whole team at Liberty Honda because

I want to thank the whole team at Liberty Honda because this was a team effort.

Mar 21, 2023

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I have never had such a pleasurable experience buying a

I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them .

Mar 17, 2023

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I had a wonderful experience at Liberty Honda.

I had a wonderful experience at Liberty Honda. Caitlin, Jackie and Marissa were attentive, thoughtful and an all out pleasure to deal with. It was well worth the 2 hour drive. And I love my new Honda!

Mar 14, 2023

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I’m not sure why I was asked to provide feedback on

I’m not sure why I was asked to provide feedback on Daniel. I worked with Rick Kossikowski and he is amazing. He kept us informed of every step along the way and is very knowledgeable about the cars your sell. Working with Marissa was also great- the entire process was painless and well executed. I’m very happy with the service we were provided.

Mar 13, 2023

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The experience was professional and well managed.

The experience was professional and well managed. Justin was very friendly, informative and responsive. Well done

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Justin Dingle

Justin Dingle

Product Specialist

42 Reviews
Certified
Contact Me
Dealership Experience 2 years 4 months
Industry Experience 3 years 9 months
No one likes a pushy Car salesman.... FAST FAIR FRIENDLY car buying experience.
Recent Reviews

Mar 22, 2023

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My experience right from the start was great.

My experience right from the start was great. Justin was easy to to deal with and I never felt pressured during the process. He was always available to contact and he responded promptly. I will refer others to him and this dealership. Thanks Justin!

Mar 21, 2023

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