Staff
Management
Robert Wakefield
Sales Manager
Caitlin Conley
Sales Manager
Mike Plummer
General Manager
Louis Oosten
Sales Manager
Kyle Colby
General Sales Manager
Dave Gunderson
Service Manager
Dave Ault
Parts Manager
Frank Marier
Body Shop Manager
Chloe Truglio
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 16, 2026
Competent, pleasant, and a good location.
Competent, pleasant, and a good location. Keep up the good work. Thank you very much.
Sep 13, 2026
Making the appointment was hassle-free and I was able to
Making the appointment was hassle-free and I was able to wait for my car while they fixed it- GREAT experience!
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Aug 30, 2026
Professional and efficient as always with top tier
Professional and efficient as always with top tier customer service! Liberty Honda- the best around
Rocky Hernando
Business Manager
Aug 25, 2026
Absolutely amazing experience purchasing my car from
Absolutely amazing experience purchasing my car from Colin! He made everything smooth, easy, and genuinely enjoyable.
Jun 20, 2026
I bought my previous car at Liberty Honda and was so
I bought my previous car at Liberty Honda and was so pleased with the service I received, so it’s no surprise that I would return looking for my next car. And, I was not disappointed. Tim and Rocky went above and beyond any expectations with their expertise, helpfulness, knowledge, friendliness. I am now the happiest owner of my current CRV.
Jun 19, 2026
Christian Diaz was a pleasure to work with.
Christian Diaz was a pleasure to work with.He red very knowledgeable and friendly to work with
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Jun 02, 2026
Thanks for all the help Brian we're very happy with the
Thanks for all the help Brian we're very happy with the vehicle. The online payment estimator is pretty accurate. Highly recommend Liberty Honda
Marissa Monte
Business Manager
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 14, 2026
The service and professionalism of the people at liberty
The service and professionalism of the people at liberty was superb; they understood what I was looking for and helped though each step of the process. I needed a reliable car for family that would be with us for years and years come. I would recommend anyone checking out their offerings.
May 09, 2026
Absolutely would recommend Liberty Honda Hartford!
Absolutely would recommend Liberty Honda Hartford! They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getting what I wanted. Thank you so much for helping me get into my new car I Absolutely love it!!
James Lanzo
Dispatcher
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Jul 06, 2026
Great customer service ,friendly and very welcoming
Great customer service ,friendly and very welcoming environment. My advisor Svetlana was very helpful and friendly
Jul 06, 2026
Liberty Honda Continues To Be Completely Professional In
Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service.
Jun 29, 2026
The dealership gave me good information on the status of
The dealership gave me good information on the status of my car. They called me when my car was ready.
Robert Wakefield
Sales Manager
Aug 18, 2026
Good experience.
Good experience. Friendly staff. Explained my options well. They gave me a great deal on my trade and a fair price on my purchase
Jul 07, 2026
Great I had a no nonsense salesman, which I appreciated.
Great I had a no nonsense salesman, which I appreciated. Even though I financed with my credit union the finance guy was very nice and explained everything. I had an issue with my headlight, they got me right in and are replacing the part. Overall a seemless experience
Apr 08, 2026
Christian was wonderful!
Christian was wonderful! I would highly recommend him. The management at the dealership was also helpful.
Dec 29, 2025
It was a great dealership to purchase a car from.
It was a great dealership to purchase a car from. Every person I worked with was helpful. Christian was especially helpful and great to work with
Dec 07, 2025
Had a great experience!
Had a great experience! I was very pleased with my experience at liberty Honda yesterday.
Christian Diaz
Sales and Leasing Consultant - Yo hablo español
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Jul 18, 2026
From the moment I arrived at liberty Honda, the customer
From the moment I arrived at liberty Honda, the customer service was exceptional. All my questions were answered, the car was exactly what we wanted.
Jun 19, 2026
Christian Diaz was a pleasure to work with.
Christian Diaz was a pleasure to work with.He red very knowledgeable and friendly to work with
May 09, 2026
I am a loyal Honda owner of 21 years, but had never been
I am a loyal Honda owner of 21 years, but had never been to Liberty. It was my best experience with a Honda dealer so far.
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Caitlin Conley
Sales Manager
Aug 21, 2026
I came in expecting to lease a new Honda Civic.
I came in expecting to lease a new Honda Civic. Sales personnel were efficient and helpful. I got what I came for with no wasted time.
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 09, 2026
I am a loyal Honda owner of 21 years, but had never been
I am a loyal Honda owner of 21 years, but had never been to Liberty. It was my best experience with a Honda dealer so far.
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Chandler Boutin
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 21, 2026
I consistently receive quality service.
I consistently receive quality service. The service reps operate in a courteous and professional manner.
Sep 07, 2026
Chandler was nice.
Chandler was nice. But communication was poor and the face that I had an appointment on Tuesday but they didn't work on my car until Friday wasn't great.
Sep 02, 2026
Great service the process was super quick and in depth
Great service the process was super quick and in depth chandler was awesome and super helpful
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Nelly Justiniano
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 25, 2026
Very kind and informative.
Very kind and informative. Felt like I was being looked out and appreciated having them check my car overlay
Sep 18, 2026
Nelly Justino is amazing totally love her working with
Nelly Justino is amazing totally love her working with her, she’s professional and sweet
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Aug 17, 2026
I was charged over $3,600 for breast's, new rotors, front
I was charged over $3,600 for breast's, new rotors, front arm controls and oil change. My breaks started to squeak and just by chance I brought my car into another service station closer to home for and an inspection to find out my oil was dangerously low. Liberty Honda NEVER changed or replaced the oil! NOT a happy customer!!!!!
Svetlana Reish
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Aug 19, 2026
The customer service team at Liberty Honda provided
The customer service team at Liberty Honda provided excellent, communicative care when servicing my vehicle. They kept me informed throughout the entire appointment and got my vehicle back on the road promptly
Aug 18, 2026
The service was great.
The service was great. I will always come back to liberty.Honda, I wouldn't go to no other honda.Dealer
Mike Plummer
General Manager
Jun 20, 2026
Always first class service, I would not take my car no
Always first class service, I would not take my car no where else. Liberty Honda is my preferred choice for all my car needs.
May 13, 2026
Chloe has always been very helpful and professional in
Chloe has always been very helpful and professional in making sure that the 6 cars that I have bought from Liberty Honda have received the proper service. I also want to give a shout-out to a new person in the section where I paid the bill, her name is Lexi and she was very polite and professional.
May 13, 2026
Smooth service experience and reasonable wait times make
Smooth service experience and reasonable wait times make for a good visit with hospitality and friendly faces.
Mar 21, 2026
Every experience I’ve had at Liberty Honda has been
Every experience I’ve had at Liberty Honda has been positive. No matter the department, you can find knowledgeable and friendly staff.
Feb 01, 2026
We purchased our 4th car yesterday at Liberty Honda and
We purchased our 4th car yesterday at Liberty Honda and they have customers for life in us. Every interaction with every employee has been incredible.
Matthew Falcon
Shuttle Driver
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Jul 06, 2026
Liberty Honda Continues To Be Completely Professional In
Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service.
Jun 29, 2026
The dealership gave me good information on the status of
The dealership gave me good information on the status of my car. They called me when my car was ready.
Jun 13, 2026
Very professional and courteous.
Very professional and courteous. Was attentive to all of our vehicle’s needs. Will definitely come back.
Louis Oosten
Sales Manager
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 09, 2026
Absolutely would recommend Liberty Honda Hartford!
Absolutely would recommend Liberty Honda Hartford! They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getting what I wanted. Thank you so much for helping me get into my new car I Absolutely love it!!
May 01, 2026
Great great service!
Great great service!!! And he will do what he can to make the customer happy!!
May 01, 2026
Excellent people!
Excellent people! Excellent people, who were very thorough, understanding, knowledgeable, and helpful in answering all my questions and concerns.
Apr 29, 2026
I was very happy with Liberty Honda.
I was very happy with Liberty Honda. The people there are easy to work with, kind, and professional. I am thrilled with my new car!
Leo Martinez
Product Specialist
Apr 14, 2026
Team was kind, helpful, didn’t beat around the bush and
Team was kind, helpful, didn’t beat around the bush and they were not pushy at all.
Mar 21, 2026
Every experience I’ve had at Liberty Honda has been
Every experience I’ve had at Liberty Honda has been positive. No matter the department, you can find knowledgeable and friendly staff.
Mar 14, 2026
Nelly was amazing her service and work I recommend to any
Nelly was amazing her service and work I recommend to any one I greatly appreciate her kindness
Mar 12, 2026
Overall it was a very pleasant and honest experience.
Overall it was a very pleasant and honest experience. I intend to return for the other services that were recommended by the service department.
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Tim Leyden
Product Specialist
Jul 13, 2026
I am not happy with the sales dept, but I am very happy
I am not happy with the sales dept, but I am very happy with the service team. I purchased a car on 24 June and I still do it have my registration . I get not communication from the sales team unless I call to initiate the discussion. The inability to get my registration is troubling, but the lack of communication is is unacceptable. On the other hand the service dept is the best that I have ever worked with. They are professional, knowledgeable and very helpful. Now that I have had the vehicle for almost three weeks, I would like to point out a few concerns with the CRV exl. How can you provide such great alloy wheels, but not include locking nuts to prevent theft of those wheels? Why do you have a specific location for a cargo cover, but not provide the cover? Both of these items were standard in the last CRV exl that I purchased in 2020. Trying to save a few pennies on anti theft items does not make sense. I have had only Hondas since the late 1990’s but this may be my last as other manufacturers provide greater value for the price.
Jun 20, 2026
I bought my previous car at Liberty Honda and was so
I bought my previous car at Liberty Honda and was so pleased with the service I received, so it’s no surprise that I would return looking for my next car. And, I was not disappointed. Tim and Rocky went above and beyond any expectations with their expertise, helpfulness, knowledge, friendliness. I am now the happiest owner of my current CRV.
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 01, 2026
2 times a charm for us.
2 times a charm for us. The personnel hit home for me and my wife. DO YOURSELF A FAVOR - when you walk in, go right over to Tim's desk. I first interacted with Tim when he reached out about renewing my 2023 lease (which was also a GREAT experience). I had gotten a call from Tim to renew this lease, and I had gotten a deal through a friend who lived far away so I respectfully declined. He was not pushy or forceful, he was very nice to talk to. Then, we wanted to get my wife into a new car, and we ended up at a different dealership because they had a car on the lot, but because of my amazing experience in 2023 with Liberty, and because of how welcoming Tim was when he initially inquired with me about my 2023 lease renewal, I insisted on going with Liberty, and we ended up working with Tim and Caitlin. They were very kind, and amazing to work with. They were quick, and got me a significantly better deal than the other dealership. Tim and Caitlin were very kind, respectful, knowledgable, and welcoming. They worked very hard to ensure we ended up with the vehicle we wanted, which was hard to find! Upon receipt of the vehicle, there were a couple MINOR things (trailer hitch wasn't installed yet due to parts, a very small mark on the paint), and Tim took care of it right away. He set me up to get it in for service the NEXT DAY, and got us a loaner car too! We hit home again with the finance department. The first time in 2023, Marissa had taken care of us, and she was absolutely amazing. When I found out we would be with Rocky, I had the bar set pretty high already, but Rocky was unbelievable kind, knowledgable, and respectful. He again was not pushy, answered all of my dumb questions without making me feel dumb, and was very quick. What really hits home with me is how respectful everyone at Liberty is. They shake your hand every time you see them, smile, and want to help. Sometimes I could be a challenging customer because I ask so many questions, and they did not make me feel inferior because of this. You can be sure that I will be coming right back to Liberty Honda as my first stop when I need a car again!
Mar 06, 2026
We just purchased a 2025 pilot Trailsport from Tim, and
We just purchased a 2025 pilot Trailsport from Tim, and this was such an easy transaction. He listened to to what we wanted, and found us the exact vehicle we desired. The price was very fair to both parties, which saved us a ton of time. When shopping with a 8yr old in tow, length of time in the dealership is key. Our kiddo liked Tim so much he gave him a nickname, and wanted to come back to see him again. Thank you Tim for all that you did for us.
Jaedan Carrero
Product Specialist
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 13, 2026
Jaedan was extremely helpful and a great person to work
Jaedan was extremely helpful and a great person to work with, he helped us find the perfect car and was wonderful to talk to, the rest of the team was wonderful too
Apr 16, 2026
Very nice people, did not rush me at all.
Very nice people, did not rush me at all. They all took me seriously despite me being younger
Mar 03, 2026
Jaeden listened to everything I wanted, responded quick,
Jaeden listened to everything I wanted, responded quick, and was very great to work with
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Kyle Colby
General Sales Manager
Aug 22, 2026
Good No Everything went well, staff was helpful and
Good No Everything went well, staff was helpful and professional. Meetings were timely and productive.
Jul 18, 2026
From the moment I arrived at liberty Honda, the customer
From the moment I arrived at liberty Honda, the customer service was exceptional. All my questions were answered, the car was exactly what we wanted.
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Jun 13, 2026
Brian was hands down the best agent I’ve ever worked
Brian was hands down the best agent I’ve ever worked with. He’s super knowledgeable and in depth. I will be recommending everyone to him !
Jun 05, 2026
I enjoyed my experience at Liberty Honda.
I enjoyed my experience at Liberty Honda. I will definitely be visiting Liberty Honda again. I found the service and sales to be: Responsive. Helpful. Knowledgeable. Accommodating.
Brian Lopez-Bolanos
Product Specialist - Yo hablo español
Jun 13, 2026
Brian was hands down the best agent I’ve ever worked
Brian was hands down the best agent I’ve ever worked with. He’s super knowledgeable and in depth. I will be recommending everyone to him !
Jun 02, 2026
Thanks for all the help Brian we're very happy with the
Thanks for all the help Brian we're very happy with the vehicle. The online payment estimator is pretty accurate. Highly recommend Liberty Honda
Jun 02, 2026
Brian was very great to work with.
Brian was very great to work with. He didn’t suger coat anything and made sure he tried to get me the numbers I felt comfortable with financing. I felt Brian went above and beyond to help make this deal go smoothly. Thanks again Brian for what you do and I recommend seeing Brian he’s excellent
May 31, 2026
We have been working with Brian for a few months.
We have been working with Brian for a few months. He was very informative, patient, and had great attention to detail when it came to remembering things that I wanted in a car. When it came to find the car again, he was very patient. He’s funny and he made the experience very personal. Rocky was amazing as well, and overall any staff member that we talked to throughout the day, made us very comfortable. We really appreciate the level of customer service that we received, 10 stars all around!!
Apr 05, 2026
The experience at Liberty Honda was amazing from start to
The experience at Liberty Honda was amazing from start to finish. Every staff member we interacted with was welcoming, friendly, and genuinely helpful. My mom and I originally just walked in to get an idea of what kind of car she might like, and we definitely didn’t expect to leave with one that same day—but she absolutely loves the car we ended up with! The whole process felt easy and stress-free. I also want to give a special shoutout to Brian and Rocky for making the experience truly exceptional. Brian never made me feel pressured and took the time to answer all of my questions. His positivity is contagious and made the entire process even better. Rocky was just as amazing—so welcoming and always with a smile—and he made the finance portion feel simple and seamless. Truly a great group of people at this dealership. Next time I’m looking for a Honda, I already know exactly where I’m going!
Mary Gonsalves
Office Manager
Apr 11, 2026
They did a great job with the car in a timely manner I
They did a great job with the car in a timely manner I was very happy with the work they did
Apr 04, 2026
Excellent Great service real polite very satisfying.
Excellent Great service real polite very satisfying. Very likely to bring vehicle for service in the future.
Apr 01, 2026
Superb work done quickly👍 color matched perfectly.
Superb work done quickly👍 color matched perfectly. Hated to take out a raccoon and damage my Miata but Liberty Collision made it as painless as possible. Car looks like new again
Feb 27, 2026
Great service.
Great service. Courteous treatment The staff was very attentive and prompt to help me with anything
Feb 02, 2026
I have purchased 4 vehicles from Liberty and have had all
I have purchased 4 vehicles from Liberty and have had all my services and any required body work completed there. The service department is excellent, and I would not take my vehicles anywhere else.
Dave Gunderson
Service Manager
Nov 28, 2025
amazing people!
amazing people! love it here and would always come back for every service my vehicle needs.
Jun 29, 2025
Great dealership!
Great dealership! Excellent customer service! I really felt valued and appreciated as a customer. I felt like the employees at Liberty Honda really care about their customers . It’s a great place!
Jun 05, 2025
Amazing customer service by Chloe supported by top tier
Amazing customer service by Chloe supported by top tier Honda technicians. Would recommend this dealership to everyone I know.
Jun 03, 2025
Absolutely the best Honda dealer in Connecticut that I've
Absolutely the best Honda dealer in Connecticut that I've had the great opportunity to do business with
Mar 26, 2025
Worst service I ever experienced at a dealership.
Worst service I ever experienced at a dealership. Bought brand new car. Found factory paint issue on hood and door frame. Brought my car 6 times to dealership to get fixed. Once fixed and went to pick up my car I find out more scratches and find out peeled paint. Mentioned to the sales person. Nobody was there to take care. I was told somebody will reach out to me next day. Nobody reached out to me yet, even I made calls and never got to speak anyone.
Dave Ault
Parts Manager
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Nov 28, 2025
amazing people!
amazing people! love it here and would always come back for every service my vehicle needs.
Nov 05, 2025
Good communication, excellent service.
Good communication, excellent service. Easy to schedule appointments to get service. Friendly people, good location.
Sep 20, 2025
Very pleased and Nel was great.
Very pleased and Nel was great. I'll be getting my repairs ( if any ) done at Library Honda
Sep 18, 2025
Great at communication, and fast service!
Great at communication, and fast service! Very friendly, thank you! Also the driver was very kind.
Mark Fleming
Appraiser
Mar 28, 2026
Great customer service from Svetlana always communicates
Great customer service from Svetlana always communicates with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team.
Feb 02, 2026
I have purchased 4 vehicles from Liberty and have had all
I have purchased 4 vehicles from Liberty and have had all my services and any required body work completed there. The service department is excellent, and I would not take my vehicles anywhere else.
Oct 29, 2025
Very understanding and well-organized.
Very understanding and well-organized. Very friendly and understanding. Work on the vehicle was very good. And they explained everything to what they did to the vehicle
Sep 30, 2025
Always happy to bring my Fit in for service.
Always happy to bring my Fit in for service. Chloe and all the service personnel are exceptional. I go out of my way to do business with Liberty.
Jul 03, 2025
Liberty Honda served me well!
Liberty Honda served me well! I'm glad they are available and convenient. However, during my last service visit in June, there was a troubling error made. I called and they attended to it immediately and to my satisfaction!
Amnon Udi
Product Specialist - Ani midber ivrit
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Jun 25, 2026
I have been with the dealership over 3 years now and have
I have been with the dealership over 3 years now and have found no fault with their service.
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 19, 2026
From the moment we walked in Udi was welcoming, pleasant,
From the moment we walked in Udi was welcoming, pleasant, helpful and friendly! My experience with Honda was a 10/10 because of how Udi took care of us and listened to our needs. He guided us to the best vehicle while ensuring the Customer experience was at the core of the transaction! Udi made me feel like family! I have had horrible experiences with other dealers and I am so glad Udi changed my expectations! Thank you Udi for all your help and guidance! Smooth transition from a Nissan to a Honda and I’m never going back! I highly recommend Udi to assist you in your car buying process as he does not haggle and/or pressure you! Thank you again Udi for all you did for me! You are the best! From Damaris
May 15, 2026
Excellent, in and out very quick with little hassle and
Excellent, in and out very quick with little hassle and Udi is an excellent salesperson as well as Caitlin the sales manager!
Lucio Karapanos
Product Specialist
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Nov 01, 2025
Lucio was the sales person who made the experience really
Lucio was the sales person who made the experience really comfortable. We bought a car from Lucio in May and went back to him for this purchase
Aug 10, 2025
This was a great car leasing experience.
This was a great car leasing experience. They made my first time leasing feel comfortable, and Lucio was awesome! Very friendly and professional, thank you again!
Aug 05, 2025
Lucio was very helpful in my car purchase.
Lucio was very helpful in my car purchase. He took time to explain the features and was very communicative and made the whole process easier. Would definitely recommend Lucio!
Jul 18, 2025
Phenomenal experience, smoothest vehicle purchase I have
Phenomenal experience, smoothest vehicle purchase I have ever done. Highly recommend the online express checkout with final numbers and no playing games. After all previous dealership experiences, purchasing a vehicle from here was a breath of fresh air.
Colin Akerley
Product Specialist
Aug 25, 2026
Absolutely amazing experience purchasing my car from
Absolutely amazing experience purchasing my car from Colin! He made everything smooth, easy, and genuinely enjoyable.
Aug 19, 2026
Working with Colin was a excellent experience and I will
Working with Colin was a excellent experience and I will definitely come back and work with him
Jun 05, 2026
I enjoyed my experience at Liberty Honda.
I enjoyed my experience at Liberty Honda. I will definitely be visiting Liberty Honda again. I found the service and sales to be: Responsive. Helpful. Knowledgeable. Accommodating.
May 30, 2026
Colin was very knowledgeable, patient, courteous, and
Colin was very knowledgeable, patient, courteous, and answered all my questions. he also went out of his way and contacted my insurance company. Even after the sale he was able to help me on some minor issues. Colin’s a real gentleman and made the whole transaction very easy.
Apr 30, 2026
Kyle was friendly and had a great personality.
Kyle was friendly and had a great personality. He clearly explained the process and walked me through each step needed to get into a vehicle. I was initially unsure about which car I wanted, but he helped narrow down my options. In the end, I was able to purchase a vehicle that fits both my needs and my family’s lifestyle, with low miles. Thank you!
Frank Marier
Body Shop Manager
Jun 03, 2025
Absolutely the best Honda dealer in Connecticut that I've
Absolutely the best Honda dealer in Connecticut that I've had the great opportunity to do business with
May 16, 2025
Frank Marier and his body shop crew did a absolutely
Frank Marier and his body shop crew did a absolutely Fantastic job on our CX5. We had brought it in to the body collision shop for a miner issue, which Frank promptly repaired.. While doing this repair Frank discovered and informed us, (including videos), about a mouse and her young ones nesting in our car . Frank and the body shop crew put in much extra time and effort to eradicate the problem. To top it off they cleaned the car inside and out. Great work folk! We highly recommend Frank and the body shop team at Liberty Honda Body Shop.. .
Dec 14, 2024
2nd car purchased here.
2nd car purchased here. Happy with the service here. The quick and transparent transaction is appreciated.
Aug 04, 2024
This is the most professional and honest dealer I have
This is the most professional and honest dealer I have ever bought and serviced a car Had car in at Body Shop and they did a fantastic job Highly rate Liberty Honda Five Stars !!
Sep 09, 2023
Service is ok sometimes the wait is extremely long
Service is ok sometimes the wait is extremely long overall good place to go visit
Zoe Perreault
Digital Sales Consultant
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Apr 07, 2025
I had a wonderful experience getting my vehicle serviced
I had a wonderful experience getting my vehicle serviced and always know I am in good hands whenever I make an appointment.
Mar 08, 2025
.Always willing to go on and beyond to help you out in
.Always willing to go on and beyond to help you out in any way possible. Not my first visit or last. Thank you for all the help.
Dec 18, 2024
Wind experience at Liberty Honda!
Wind experience at Liberty Honda! Kind, helpful and friendly staff! Everyone at Liberty Honda is the best !
Dec 14, 2024
2nd car purchased here.
2nd car purchased here. Happy with the service here. The quick and transparent transaction is appreciated.
Ezekiel Latiff
Assistant Parts Manager
Jul 06, 2026
Parts manager tried to change me more than double the
Parts manager tried to change me more than double the price for an axel assembly. When I researched the part online he then tried to tell me that it wasn’t an “Original Honda Part” even after confirming that part number matched perfectly. I had to push and ended up “making a deal” with him to charge me $800 for the part when the msrp on that part was about $730. The original quote they gave me was in the amount $1650 for the part alone. Add that to the labor and other service costs and taxes the total amount I owed was in about $2300 give or take. And they were going to generously apply a military discount.(how nice). I didn’t think I would need to negotiate the cost of a part on my car before bringing it in for service bro wanted to charge me like I was buying a new car. Mind you it’s a type r so the cost is already inflated but xxxx that was some egregious xxxx. “I’m here to make money” was his exact words on the phone. I mean I get it’s a business but have some conscience if the price was somewhat comparable I’d let it slide but more than double is what they went for. Crazy stuff man. Never again. I will say though turn around was good Chloe was great and the technicians that handles the car and that I spoke to was great I appreciate them. But overall yall need to get it together over there and stop ripping people off
Mar 28, 2026
Great customer service from Svetlana always communicates
Great customer service from Svetlana always communicates with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team.
Feb 14, 2026
When I need is something fixed on my brand new car which
When I need is something fixed on my brand new car which is a 2018 Honda Civic they did the job thank you Honda you prove to me that you can do great things with Honda I love my car I wouldn't have went any other place but Honda
Jan 03, 2026
Svetlana Reish it's very good.
Svetlana Reish it's very good. Tanks Svetlana Reish to explain everything before and be very nice attending.
Dec 03, 2025
I had a great experience from start to finish.
I had a great experience from start to finish. Svetlana was very thorough in explaining and prioritizing certain repairs that needed more urgent attention.
Mary Alvarez
Digital Sales Consultant - Yo hablo español
Dec 07, 2025
Had a great experience!
Had a great experience! I was very pleased with my experience at liberty Honda yesterday.
Oct 24, 2025
While they were accommodating with me being out of state
While they were accommodating with me being out of state and were willing to mail my license plates to me, the communication wasn't great. I wouldn't seek them out as a dealership to go to in the future, but I did get the car I wanted. They were not forthcoming about the fact that the car did not have a 2nd key and I had to check all the paperwork thoroughly to make sure the taxes were calculated right and that they didn't try to charge me for the VIN etch. Also, they tried to tell me that financing the warranty would cost nothing different from paying separately for the warranty, which is not accurate. The first sales person I got paired with was not even the one who did my deal.
Finance
Rocky Hernando
Business Manager
Marissa Monte
Business Manager
Chloe Truglio
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 16, 2026
Competent, pleasant, and a good location.
Competent, pleasant, and a good location. Keep up the good work. Thank you very much.
Sep 13, 2026
Making the appointment was hassle-free and I was able to
Making the appointment was hassle-free and I was able to wait for my car while they fixed it- GREAT experience!
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Aug 30, 2026
Professional and efficient as always with top tier
Professional and efficient as always with top tier customer service! Liberty Honda- the best around
Rocky Hernando
Business Manager
Aug 25, 2026
Absolutely amazing experience purchasing my car from
Absolutely amazing experience purchasing my car from Colin! He made everything smooth, easy, and genuinely enjoyable.
Jun 20, 2026
I bought my previous car at Liberty Honda and was so
I bought my previous car at Liberty Honda and was so pleased with the service I received, so it’s no surprise that I would return looking for my next car. And, I was not disappointed. Tim and Rocky went above and beyond any expectations with their expertise, helpfulness, knowledge, friendliness. I am now the happiest owner of my current CRV.
Jun 19, 2026
Christian Diaz was a pleasure to work with.
Christian Diaz was a pleasure to work with.He red very knowledgeable and friendly to work with
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Jun 02, 2026
Thanks for all the help Brian we're very happy with the
Thanks for all the help Brian we're very happy with the vehicle. The online payment estimator is pretty accurate. Highly recommend Liberty Honda
Marissa Monte
Business Manager
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 14, 2026
The service and professionalism of the people at liberty
The service and professionalism of the people at liberty was superb; they understood what I was looking for and helped though each step of the process. I needed a reliable car for family that would be with us for years and years come. I would recommend anyone checking out their offerings.
May 09, 2026
Absolutely would recommend Liberty Honda Hartford!
Absolutely would recommend Liberty Honda Hartford! They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getting what I wanted. Thank you so much for helping me get into my new car I Absolutely love it!!
James Lanzo
Dispatcher
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Jul 06, 2026
Great customer service ,friendly and very welcoming
Great customer service ,friendly and very welcoming environment. My advisor Svetlana was very helpful and friendly
Jul 06, 2026
Liberty Honda Continues To Be Completely Professional In
Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service.
Jun 29, 2026
The dealership gave me good information on the status of
The dealership gave me good information on the status of my car. They called me when my car was ready.
Robert Wakefield
Sales Manager
Aug 18, 2026
Good experience.
Good experience. Friendly staff. Explained my options well. They gave me a great deal on my trade and a fair price on my purchase
Jul 07, 2026
Great I had a no nonsense salesman, which I appreciated.
Great I had a no nonsense salesman, which I appreciated. Even though I financed with my credit union the finance guy was very nice and explained everything. I had an issue with my headlight, they got me right in and are replacing the part. Overall a seemless experience
Apr 08, 2026
Christian was wonderful!
Christian was wonderful! I would highly recommend him. The management at the dealership was also helpful.
Dec 29, 2025
It was a great dealership to purchase a car from.
It was a great dealership to purchase a car from. Every person I worked with was helpful. Christian was especially helpful and great to work with
Dec 07, 2025
Had a great experience!
Had a great experience! I was very pleased with my experience at liberty Honda yesterday.
Christian Diaz
Sales and Leasing Consultant - Yo hablo español
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Jul 18, 2026
From the moment I arrived at liberty Honda, the customer
From the moment I arrived at liberty Honda, the customer service was exceptional. All my questions were answered, the car was exactly what we wanted.
Jun 19, 2026
Christian Diaz was a pleasure to work with.
Christian Diaz was a pleasure to work with.He red very knowledgeable and friendly to work with
May 09, 2026
I am a loyal Honda owner of 21 years, but had never been
I am a loyal Honda owner of 21 years, but had never been to Liberty. It was my best experience with a Honda dealer so far.
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Caitlin Conley
Sales Manager
Aug 21, 2026
I came in expecting to lease a new Honda Civic.
I came in expecting to lease a new Honda Civic. Sales personnel were efficient and helpful. I got what I came for with no wasted time.
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 09, 2026
I am a loyal Honda owner of 21 years, but had never been
I am a loyal Honda owner of 21 years, but had never been to Liberty. It was my best experience with a Honda dealer so far.
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Chandler Boutin
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 21, 2026
I consistently receive quality service.
I consistently receive quality service. The service reps operate in a courteous and professional manner.
Sep 07, 2026
Chandler was nice.
Chandler was nice. But communication was poor and the face that I had an appointment on Tuesday but they didn't work on my car until Friday wasn't great.
Sep 02, 2026
Great service the process was super quick and in depth
Great service the process was super quick and in depth chandler was awesome and super helpful
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Nelly Justiniano
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 25, 2026
Very kind and informative.
Very kind and informative. Felt like I was being looked out and appreciated having them check my car overlay
Sep 18, 2026
Nelly Justino is amazing totally love her working with
Nelly Justino is amazing totally love her working with her, she’s professional and sweet
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Aug 17, 2026
I was charged over $3,600 for breast's, new rotors, front
I was charged over $3,600 for breast's, new rotors, front arm controls and oil change. My breaks started to squeak and just by chance I brought my car into another service station closer to home for and an inspection to find out my oil was dangerously low. Liberty Honda NEVER changed or replaced the oil! NOT a happy customer!!!!!
Svetlana Reish
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Aug 19, 2026
The customer service team at Liberty Honda provided
The customer service team at Liberty Honda provided excellent, communicative care when servicing my vehicle. They kept me informed throughout the entire appointment and got my vehicle back on the road promptly
Aug 18, 2026
The service was great.
The service was great. I will always come back to liberty.Honda, I wouldn't go to no other honda.Dealer
Mike Plummer
General Manager
Jun 20, 2026
Always first class service, I would not take my car no
Always first class service, I would not take my car no where else. Liberty Honda is my preferred choice for all my car needs.
May 13, 2026
Chloe has always been very helpful and professional in
Chloe has always been very helpful and professional in making sure that the 6 cars that I have bought from Liberty Honda have received the proper service. I also want to give a shout-out to a new person in the section where I paid the bill, her name is Lexi and she was very polite and professional.
May 13, 2026
Smooth service experience and reasonable wait times make
Smooth service experience and reasonable wait times make for a good visit with hospitality and friendly faces.
Mar 21, 2026
Every experience I’ve had at Liberty Honda has been
Every experience I’ve had at Liberty Honda has been positive. No matter the department, you can find knowledgeable and friendly staff.
Feb 01, 2026
We purchased our 4th car yesterday at Liberty Honda and
We purchased our 4th car yesterday at Liberty Honda and they have customers for life in us. Every interaction with every employee has been incredible.
Matthew Falcon
Shuttle Driver
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Jul 06, 2026
Liberty Honda Continues To Be Completely Professional In
Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service.
Jun 29, 2026
The dealership gave me good information on the status of
The dealership gave me good information on the status of my car. They called me when my car was ready.
Jun 13, 2026
Very professional and courteous.
Very professional and courteous. Was attentive to all of our vehicle’s needs. Will definitely come back.
Louis Oosten
Sales Manager
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 09, 2026
Absolutely would recommend Liberty Honda Hartford!
Absolutely would recommend Liberty Honda Hartford! They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getting what I wanted. Thank you so much for helping me get into my new car I Absolutely love it!!
May 01, 2026
Great great service!
Great great service!!! And he will do what he can to make the customer happy!!
May 01, 2026
Excellent people!
Excellent people! Excellent people, who were very thorough, understanding, knowledgeable, and helpful in answering all my questions and concerns.
Apr 29, 2026
I was very happy with Liberty Honda.
I was very happy with Liberty Honda. The people there are easy to work with, kind, and professional. I am thrilled with my new car!
Leo Martinez
Product Specialist
Apr 14, 2026
Team was kind, helpful, didn’t beat around the bush and
Team was kind, helpful, didn’t beat around the bush and they were not pushy at all.
Mar 21, 2026
Every experience I’ve had at Liberty Honda has been
Every experience I’ve had at Liberty Honda has been positive. No matter the department, you can find knowledgeable and friendly staff.
Mar 14, 2026
Nelly was amazing her service and work I recommend to any
Nelly was amazing her service and work I recommend to any one I greatly appreciate her kindness
Mar 12, 2026
Overall it was a very pleasant and honest experience.
Overall it was a very pleasant and honest experience. I intend to return for the other services that were recommended by the service department.
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Tim Leyden
Product Specialist
Jul 13, 2026
I am not happy with the sales dept, but I am very happy
I am not happy with the sales dept, but I am very happy with the service team. I purchased a car on 24 June and I still do it have my registration . I get not communication from the sales team unless I call to initiate the discussion. The inability to get my registration is troubling, but the lack of communication is is unacceptable. On the other hand the service dept is the best that I have ever worked with. They are professional, knowledgeable and very helpful. Now that I have had the vehicle for almost three weeks, I would like to point out a few concerns with the CRV exl. How can you provide such great alloy wheels, but not include locking nuts to prevent theft of those wheels? Why do you have a specific location for a cargo cover, but not provide the cover? Both of these items were standard in the last CRV exl that I purchased in 2020. Trying to save a few pennies on anti theft items does not make sense. I have had only Hondas since the late 1990’s but this may be my last as other manufacturers provide greater value for the price.
Jun 20, 2026
I bought my previous car at Liberty Honda and was so
I bought my previous car at Liberty Honda and was so pleased with the service I received, so it’s no surprise that I would return looking for my next car. And, I was not disappointed. Tim and Rocky went above and beyond any expectations with their expertise, helpfulness, knowledge, friendliness. I am now the happiest owner of my current CRV.
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 01, 2026
2 times a charm for us.
2 times a charm for us. The personnel hit home for me and my wife. DO YOURSELF A FAVOR - when you walk in, go right over to Tim's desk. I first interacted with Tim when he reached out about renewing my 2023 lease (which was also a GREAT experience). I had gotten a call from Tim to renew this lease, and I had gotten a deal through a friend who lived far away so I respectfully declined. He was not pushy or forceful, he was very nice to talk to. Then, we wanted to get my wife into a new car, and we ended up at a different dealership because they had a car on the lot, but because of my amazing experience in 2023 with Liberty, and because of how welcoming Tim was when he initially inquired with me about my 2023 lease renewal, I insisted on going with Liberty, and we ended up working with Tim and Caitlin. They were very kind, and amazing to work with. They were quick, and got me a significantly better deal than the other dealership. Tim and Caitlin were very kind, respectful, knowledgable, and welcoming. They worked very hard to ensure we ended up with the vehicle we wanted, which was hard to find! Upon receipt of the vehicle, there were a couple MINOR things (trailer hitch wasn't installed yet due to parts, a very small mark on the paint), and Tim took care of it right away. He set me up to get it in for service the NEXT DAY, and got us a loaner car too! We hit home again with the finance department. The first time in 2023, Marissa had taken care of us, and she was absolutely amazing. When I found out we would be with Rocky, I had the bar set pretty high already, but Rocky was unbelievable kind, knowledgable, and respectful. He again was not pushy, answered all of my dumb questions without making me feel dumb, and was very quick. What really hits home with me is how respectful everyone at Liberty is. They shake your hand every time you see them, smile, and want to help. Sometimes I could be a challenging customer because I ask so many questions, and they did not make me feel inferior because of this. You can be sure that I will be coming right back to Liberty Honda as my first stop when I need a car again!
Mar 06, 2026
We just purchased a 2025 pilot Trailsport from Tim, and
We just purchased a 2025 pilot Trailsport from Tim, and this was such an easy transaction. He listened to to what we wanted, and found us the exact vehicle we desired. The price was very fair to both parties, which saved us a ton of time. When shopping with a 8yr old in tow, length of time in the dealership is key. Our kiddo liked Tim so much he gave him a nickname, and wanted to come back to see him again. Thank you Tim for all that you did for us.
Jaedan Carrero
Product Specialist
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 13, 2026
Jaedan was extremely helpful and a great person to work
Jaedan was extremely helpful and a great person to work with, he helped us find the perfect car and was wonderful to talk to, the rest of the team was wonderful too
Apr 16, 2026
Very nice people, did not rush me at all.
Very nice people, did not rush me at all. They all took me seriously despite me being younger
Mar 03, 2026
Jaeden listened to everything I wanted, responded quick,
Jaeden listened to everything I wanted, responded quick, and was very great to work with
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Kyle Colby
General Sales Manager
Aug 22, 2026
Good No Everything went well, staff was helpful and
Good No Everything went well, staff was helpful and professional. Meetings were timely and productive.
Jul 18, 2026
From the moment I arrived at liberty Honda, the customer
From the moment I arrived at liberty Honda, the customer service was exceptional. All my questions were answered, the car was exactly what we wanted.
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Jun 13, 2026
Brian was hands down the best agent I’ve ever worked
Brian was hands down the best agent I’ve ever worked with. He’s super knowledgeable and in depth. I will be recommending everyone to him !
Jun 05, 2026
I enjoyed my experience at Liberty Honda.
I enjoyed my experience at Liberty Honda. I will definitely be visiting Liberty Honda again. I found the service and sales to be: Responsive. Helpful. Knowledgeable. Accommodating.
Brian Lopez-Bolanos
Product Specialist - Yo hablo español
Jun 13, 2026
Brian was hands down the best agent I’ve ever worked
Brian was hands down the best agent I’ve ever worked with. He’s super knowledgeable and in depth. I will be recommending everyone to him !
Jun 02, 2026
Thanks for all the help Brian we're very happy with the
Thanks for all the help Brian we're very happy with the vehicle. The online payment estimator is pretty accurate. Highly recommend Liberty Honda
Jun 02, 2026
Brian was very great to work with.
Brian was very great to work with. He didn’t suger coat anything and made sure he tried to get me the numbers I felt comfortable with financing. I felt Brian went above and beyond to help make this deal go smoothly. Thanks again Brian for what you do and I recommend seeing Brian he’s excellent
May 31, 2026
We have been working with Brian for a few months.
We have been working with Brian for a few months. He was very informative, patient, and had great attention to detail when it came to remembering things that I wanted in a car. When it came to find the car again, he was very patient. He’s funny and he made the experience very personal. Rocky was amazing as well, and overall any staff member that we talked to throughout the day, made us very comfortable. We really appreciate the level of customer service that we received, 10 stars all around!!
Apr 05, 2026
The experience at Liberty Honda was amazing from start to
The experience at Liberty Honda was amazing from start to finish. Every staff member we interacted with was welcoming, friendly, and genuinely helpful. My mom and I originally just walked in to get an idea of what kind of car she might like, and we definitely didn’t expect to leave with one that same day—but she absolutely loves the car we ended up with! The whole process felt easy and stress-free. I also want to give a special shoutout to Brian and Rocky for making the experience truly exceptional. Brian never made me feel pressured and took the time to answer all of my questions. His positivity is contagious and made the entire process even better. Rocky was just as amazing—so welcoming and always with a smile—and he made the finance portion feel simple and seamless. Truly a great group of people at this dealership. Next time I’m looking for a Honda, I already know exactly where I’m going!
Mary Gonsalves
Office Manager
Apr 11, 2026
They did a great job with the car in a timely manner I
They did a great job with the car in a timely manner I was very happy with the work they did
Apr 04, 2026
Excellent Great service real polite very satisfying.
Excellent Great service real polite very satisfying. Very likely to bring vehicle for service in the future.
Apr 01, 2026
Superb work done quickly👍 color matched perfectly.
Superb work done quickly👍 color matched perfectly. Hated to take out a raccoon and damage my Miata but Liberty Collision made it as painless as possible. Car looks like new again
Feb 27, 2026
Great service.
Great service. Courteous treatment The staff was very attentive and prompt to help me with anything
Feb 02, 2026
I have purchased 4 vehicles from Liberty and have had all
I have purchased 4 vehicles from Liberty and have had all my services and any required body work completed there. The service department is excellent, and I would not take my vehicles anywhere else.
Dave Gunderson
Service Manager
Nov 28, 2025
amazing people!
amazing people! love it here and would always come back for every service my vehicle needs.
Jun 29, 2025
Great dealership!
Great dealership! Excellent customer service! I really felt valued and appreciated as a customer. I felt like the employees at Liberty Honda really care about their customers . It’s a great place!
Jun 05, 2025
Amazing customer service by Chloe supported by top tier
Amazing customer service by Chloe supported by top tier Honda technicians. Would recommend this dealership to everyone I know.
Jun 03, 2025
Absolutely the best Honda dealer in Connecticut that I've
Absolutely the best Honda dealer in Connecticut that I've had the great opportunity to do business with
Mar 26, 2025
Worst service I ever experienced at a dealership.
Worst service I ever experienced at a dealership. Bought brand new car. Found factory paint issue on hood and door frame. Brought my car 6 times to dealership to get fixed. Once fixed and went to pick up my car I find out more scratches and find out peeled paint. Mentioned to the sales person. Nobody was there to take care. I was told somebody will reach out to me next day. Nobody reached out to me yet, even I made calls and never got to speak anyone.
Dave Ault
Parts Manager
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Nov 28, 2025
amazing people!
amazing people! love it here and would always come back for every service my vehicle needs.
Nov 05, 2025
Good communication, excellent service.
Good communication, excellent service. Easy to schedule appointments to get service. Friendly people, good location.
Sep 20, 2025
Very pleased and Nel was great.
Very pleased and Nel was great. I'll be getting my repairs ( if any ) done at Library Honda
Sep 18, 2025
Great at communication, and fast service!
Great at communication, and fast service! Very friendly, thank you! Also the driver was very kind.
Mark Fleming
Appraiser
Mar 28, 2026
Great customer service from Svetlana always communicates
Great customer service from Svetlana always communicates with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team.
Feb 02, 2026
I have purchased 4 vehicles from Liberty and have had all
I have purchased 4 vehicles from Liberty and have had all my services and any required body work completed there. The service department is excellent, and I would not take my vehicles anywhere else.
Oct 29, 2025
Very understanding and well-organized.
Very understanding and well-organized. Very friendly and understanding. Work on the vehicle was very good. And they explained everything to what they did to the vehicle
Sep 30, 2025
Always happy to bring my Fit in for service.
Always happy to bring my Fit in for service. Chloe and all the service personnel are exceptional. I go out of my way to do business with Liberty.
Jul 03, 2025
Liberty Honda served me well!
Liberty Honda served me well! I'm glad they are available and convenient. However, during my last service visit in June, there was a troubling error made. I called and they attended to it immediately and to my satisfaction!
Amnon Udi
Product Specialist - Ani midber ivrit
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Jun 25, 2026
I have been with the dealership over 3 years now and have
I have been with the dealership over 3 years now and have found no fault with their service.
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 19, 2026
From the moment we walked in Udi was welcoming, pleasant,
From the moment we walked in Udi was welcoming, pleasant, helpful and friendly! My experience with Honda was a 10/10 because of how Udi took care of us and listened to our needs. He guided us to the best vehicle while ensuring the Customer experience was at the core of the transaction! Udi made me feel like family! I have had horrible experiences with other dealers and I am so glad Udi changed my expectations! Thank you Udi for all your help and guidance! Smooth transition from a Nissan to a Honda and I’m never going back! I highly recommend Udi to assist you in your car buying process as he does not haggle and/or pressure you! Thank you again Udi for all you did for me! You are the best! From Damaris
May 15, 2026
Excellent, in and out very quick with little hassle and
Excellent, in and out very quick with little hassle and Udi is an excellent salesperson as well as Caitlin the sales manager!
Lucio Karapanos
Product Specialist
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Nov 01, 2025
Lucio was the sales person who made the experience really
Lucio was the sales person who made the experience really comfortable. We bought a car from Lucio in May and went back to him for this purchase
Aug 10, 2025
This was a great car leasing experience.
This was a great car leasing experience. They made my first time leasing feel comfortable, and Lucio was awesome! Very friendly and professional, thank you again!
Aug 05, 2025
Lucio was very helpful in my car purchase.
Lucio was very helpful in my car purchase. He took time to explain the features and was very communicative and made the whole process easier. Would definitely recommend Lucio!
Jul 18, 2025
Phenomenal experience, smoothest vehicle purchase I have
Phenomenal experience, smoothest vehicle purchase I have ever done. Highly recommend the online express checkout with final numbers and no playing games. After all previous dealership experiences, purchasing a vehicle from here was a breath of fresh air.
Colin Akerley
Product Specialist
Aug 25, 2026
Absolutely amazing experience purchasing my car from
Absolutely amazing experience purchasing my car from Colin! He made everything smooth, easy, and genuinely enjoyable.
Aug 19, 2026
Working with Colin was a excellent experience and I will
Working with Colin was a excellent experience and I will definitely come back and work with him
Jun 05, 2026
I enjoyed my experience at Liberty Honda.
I enjoyed my experience at Liberty Honda. I will definitely be visiting Liberty Honda again. I found the service and sales to be: Responsive. Helpful. Knowledgeable. Accommodating.
May 30, 2026
Colin was very knowledgeable, patient, courteous, and
Colin was very knowledgeable, patient, courteous, and answered all my questions. he also went out of his way and contacted my insurance company. Even after the sale he was able to help me on some minor issues. Colin’s a real gentleman and made the whole transaction very easy.
Apr 30, 2026
Kyle was friendly and had a great personality.
Kyle was friendly and had a great personality. He clearly explained the process and walked me through each step needed to get into a vehicle. I was initially unsure about which car I wanted, but he helped narrow down my options. In the end, I was able to purchase a vehicle that fits both my needs and my family’s lifestyle, with low miles. Thank you!
Frank Marier
Body Shop Manager
Jun 03, 2025
Absolutely the best Honda dealer in Connecticut that I've
Absolutely the best Honda dealer in Connecticut that I've had the great opportunity to do business with
May 16, 2025
Frank Marier and his body shop crew did a absolutely
Frank Marier and his body shop crew did a absolutely Fantastic job on our CX5. We had brought it in to the body collision shop for a miner issue, which Frank promptly repaired.. While doing this repair Frank discovered and informed us, (including videos), about a mouse and her young ones nesting in our car . Frank and the body shop crew put in much extra time and effort to eradicate the problem. To top it off they cleaned the car inside and out. Great work folk! We highly recommend Frank and the body shop team at Liberty Honda Body Shop.. .
Dec 14, 2024
2nd car purchased here.
2nd car purchased here. Happy with the service here. The quick and transparent transaction is appreciated.
Aug 04, 2024
This is the most professional and honest dealer I have
This is the most professional and honest dealer I have ever bought and serviced a car Had car in at Body Shop and they did a fantastic job Highly rate Liberty Honda Five Stars !!
Sep 09, 2023
Service is ok sometimes the wait is extremely long
Service is ok sometimes the wait is extremely long overall good place to go visit
Zoe Perreault
Digital Sales Consultant
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Apr 07, 2025
I had a wonderful experience getting my vehicle serviced
I had a wonderful experience getting my vehicle serviced and always know I am in good hands whenever I make an appointment.
Mar 08, 2025
.Always willing to go on and beyond to help you out in
.Always willing to go on and beyond to help you out in any way possible. Not my first visit or last. Thank you for all the help.
Dec 18, 2024
Wind experience at Liberty Honda!
Wind experience at Liberty Honda! Kind, helpful and friendly staff! Everyone at Liberty Honda is the best !
Dec 14, 2024
2nd car purchased here.
2nd car purchased here. Happy with the service here. The quick and transparent transaction is appreciated.
Ezekiel Latiff
Assistant Parts Manager
Jul 06, 2026
Parts manager tried to change me more than double the
Parts manager tried to change me more than double the price for an axel assembly. When I researched the part online he then tried to tell me that it wasn’t an “Original Honda Part” even after confirming that part number matched perfectly. I had to push and ended up “making a deal” with him to charge me $800 for the part when the msrp on that part was about $730. The original quote they gave me was in the amount $1650 for the part alone. Add that to the labor and other service costs and taxes the total amount I owed was in about $2300 give or take. And they were going to generously apply a military discount.(how nice). I didn’t think I would need to negotiate the cost of a part on my car before bringing it in for service bro wanted to charge me like I was buying a new car. Mind you it’s a type r so the cost is already inflated but xxxx that was some egregious xxxx. “I’m here to make money” was his exact words on the phone. I mean I get it’s a business but have some conscience if the price was somewhat comparable I’d let it slide but more than double is what they went for. Crazy stuff man. Never again. I will say though turn around was good Chloe was great and the technicians that handles the car and that I spoke to was great I appreciate them. But overall yall need to get it together over there and stop ripping people off
Mar 28, 2026
Great customer service from Svetlana always communicates
Great customer service from Svetlana always communicates with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team.
Feb 14, 2026
When I need is something fixed on my brand new car which
When I need is something fixed on my brand new car which is a 2018 Honda Civic they did the job thank you Honda you prove to me that you can do great things with Honda I love my car I wouldn't have went any other place but Honda
Jan 03, 2026
Svetlana Reish it's very good.
Svetlana Reish it's very good. Tanks Svetlana Reish to explain everything before and be very nice attending.
Dec 03, 2025
I had a great experience from start to finish.
I had a great experience from start to finish. Svetlana was very thorough in explaining and prioritizing certain repairs that needed more urgent attention.
Mary Alvarez
Digital Sales Consultant - Yo hablo español
Dec 07, 2025
Had a great experience!
Had a great experience! I was very pleased with my experience at liberty Honda yesterday.
Oct 24, 2025
While they were accommodating with me being out of state
While they were accommodating with me being out of state and were willing to mail my license plates to me, the communication wasn't great. I wouldn't seek them out as a dealership to go to in the future, but I did get the car I wanted. They were not forthcoming about the fact that the car did not have a 2nd key and I had to check all the paperwork thoroughly to make sure the taxes were calculated right and that they didn't try to charge me for the VIN etch. Also, they tried to tell me that financing the warranty would cost nothing different from paying separately for the warranty, which is not accurate. The first sales person I got paired with was not even the one who did my deal.
Sales
Christian Diaz
Sales and Leasing Consultant - Yo hablo español
Leo Martinez
Product Specialist
Tim Leyden
Product Specialist
Jaedan Carrero
Product Specialist
Brian Lopez-Bolanos
Product Specialist - Yo hablo español
Amnon Udi
Product Specialist - Ani midber ivrit
Lucio Karapanos
Product Specialist
Colin Akerley
Product Specialist
Chloe Truglio
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 16, 2026
Competent, pleasant, and a good location.
Competent, pleasant, and a good location. Keep up the good work. Thank you very much.
Sep 13, 2026
Making the appointment was hassle-free and I was able to
Making the appointment was hassle-free and I was able to wait for my car while they fixed it- GREAT experience!
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Aug 30, 2026
Professional and efficient as always with top tier
Professional and efficient as always with top tier customer service! Liberty Honda- the best around
Rocky Hernando
Business Manager
Aug 25, 2026
Absolutely amazing experience purchasing my car from
Absolutely amazing experience purchasing my car from Colin! He made everything smooth, easy, and genuinely enjoyable.
Jun 20, 2026
I bought my previous car at Liberty Honda and was so
I bought my previous car at Liberty Honda and was so pleased with the service I received, so it’s no surprise that I would return looking for my next car. And, I was not disappointed. Tim and Rocky went above and beyond any expectations with their expertise, helpfulness, knowledge, friendliness. I am now the happiest owner of my current CRV.
Jun 19, 2026
Christian Diaz was a pleasure to work with.
Christian Diaz was a pleasure to work with.He red very knowledgeable and friendly to work with
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Jun 02, 2026
Thanks for all the help Brian we're very happy with the
Thanks for all the help Brian we're very happy with the vehicle. The online payment estimator is pretty accurate. Highly recommend Liberty Honda
Marissa Monte
Business Manager
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 14, 2026
The service and professionalism of the people at liberty
The service and professionalism of the people at liberty was superb; they understood what I was looking for and helped though each step of the process. I needed a reliable car for family that would be with us for years and years come. I would recommend anyone checking out their offerings.
May 09, 2026
Absolutely would recommend Liberty Honda Hartford!
Absolutely would recommend Liberty Honda Hartford! They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getting what I wanted. Thank you so much for helping me get into my new car I Absolutely love it!!
James Lanzo
Dispatcher
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Jul 06, 2026
Great customer service ,friendly and very welcoming
Great customer service ,friendly and very welcoming environment. My advisor Svetlana was very helpful and friendly
Jul 06, 2026
Liberty Honda Continues To Be Completely Professional In
Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service.
Jun 29, 2026
The dealership gave me good information on the status of
The dealership gave me good information on the status of my car. They called me when my car was ready.
Robert Wakefield
Sales Manager
Aug 18, 2026
Good experience.
Good experience. Friendly staff. Explained my options well. They gave me a great deal on my trade and a fair price on my purchase
Jul 07, 2026
Great I had a no nonsense salesman, which I appreciated.
Great I had a no nonsense salesman, which I appreciated. Even though I financed with my credit union the finance guy was very nice and explained everything. I had an issue with my headlight, they got me right in and are replacing the part. Overall a seemless experience
Apr 08, 2026
Christian was wonderful!
Christian was wonderful! I would highly recommend him. The management at the dealership was also helpful.
Dec 29, 2025
It was a great dealership to purchase a car from.
It was a great dealership to purchase a car from. Every person I worked with was helpful. Christian was especially helpful and great to work with
Dec 07, 2025
Had a great experience!
Had a great experience! I was very pleased with my experience at liberty Honda yesterday.
Christian Diaz
Sales and Leasing Consultant - Yo hablo español
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Jul 18, 2026
From the moment I arrived at liberty Honda, the customer
From the moment I arrived at liberty Honda, the customer service was exceptional. All my questions were answered, the car was exactly what we wanted.
Jun 19, 2026
Christian Diaz was a pleasure to work with.
Christian Diaz was a pleasure to work with.He red very knowledgeable and friendly to work with
May 09, 2026
I am a loyal Honda owner of 21 years, but had never been
I am a loyal Honda owner of 21 years, but had never been to Liberty. It was my best experience with a Honda dealer so far.
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Caitlin Conley
Sales Manager
Aug 21, 2026
I came in expecting to lease a new Honda Civic.
I came in expecting to lease a new Honda Civic. Sales personnel were efficient and helpful. I got what I came for with no wasted time.
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 09, 2026
I am a loyal Honda owner of 21 years, but had never been
I am a loyal Honda owner of 21 years, but had never been to Liberty. It was my best experience with a Honda dealer so far.
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Chandler Boutin
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 21, 2026
I consistently receive quality service.
I consistently receive quality service. The service reps operate in a courteous and professional manner.
Sep 07, 2026
Chandler was nice.
Chandler was nice. But communication was poor and the face that I had an appointment on Tuesday but they didn't work on my car until Friday wasn't great.
Sep 02, 2026
Great service the process was super quick and in depth
Great service the process was super quick and in depth chandler was awesome and super helpful
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Nelly Justiniano
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 25, 2026
Very kind and informative.
Very kind and informative. Felt like I was being looked out and appreciated having them check my car overlay
Sep 18, 2026
Nelly Justino is amazing totally love her working with
Nelly Justino is amazing totally love her working with her, she’s professional and sweet
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Aug 17, 2026
I was charged over $3,600 for breast's, new rotors, front
I was charged over $3,600 for breast's, new rotors, front arm controls and oil change. My breaks started to squeak and just by chance I brought my car into another service station closer to home for and an inspection to find out my oil was dangerously low. Liberty Honda NEVER changed or replaced the oil! NOT a happy customer!!!!!
Svetlana Reish
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Aug 19, 2026
The customer service team at Liberty Honda provided
The customer service team at Liberty Honda provided excellent, communicative care when servicing my vehicle. They kept me informed throughout the entire appointment and got my vehicle back on the road promptly
Aug 18, 2026
The service was great.
The service was great. I will always come back to liberty.Honda, I wouldn't go to no other honda.Dealer
Mike Plummer
General Manager
Jun 20, 2026
Always first class service, I would not take my car no
Always first class service, I would not take my car no where else. Liberty Honda is my preferred choice for all my car needs.
May 13, 2026
Chloe has always been very helpful and professional in
Chloe has always been very helpful and professional in making sure that the 6 cars that I have bought from Liberty Honda have received the proper service. I also want to give a shout-out to a new person in the section where I paid the bill, her name is Lexi and she was very polite and professional.
May 13, 2026
Smooth service experience and reasonable wait times make
Smooth service experience and reasonable wait times make for a good visit with hospitality and friendly faces.
Mar 21, 2026
Every experience I’ve had at Liberty Honda has been
Every experience I’ve had at Liberty Honda has been positive. No matter the department, you can find knowledgeable and friendly staff.
Feb 01, 2026
We purchased our 4th car yesterday at Liberty Honda and
We purchased our 4th car yesterday at Liberty Honda and they have customers for life in us. Every interaction with every employee has been incredible.
Matthew Falcon
Shuttle Driver
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Jul 06, 2026
Liberty Honda Continues To Be Completely Professional In
Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service.
Jun 29, 2026
The dealership gave me good information on the status of
The dealership gave me good information on the status of my car. They called me when my car was ready.
Jun 13, 2026
Very professional and courteous.
Very professional and courteous. Was attentive to all of our vehicle’s needs. Will definitely come back.
Louis Oosten
Sales Manager
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 09, 2026
Absolutely would recommend Liberty Honda Hartford!
Absolutely would recommend Liberty Honda Hartford! They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getting what I wanted. Thank you so much for helping me get into my new car I Absolutely love it!!
May 01, 2026
Great great service!
Great great service!!! And he will do what he can to make the customer happy!!
May 01, 2026
Excellent people!
Excellent people! Excellent people, who were very thorough, understanding, knowledgeable, and helpful in answering all my questions and concerns.
Apr 29, 2026
I was very happy with Liberty Honda.
I was very happy with Liberty Honda. The people there are easy to work with, kind, and professional. I am thrilled with my new car!
Leo Martinez
Product Specialist
Apr 14, 2026
Team was kind, helpful, didn’t beat around the bush and
Team was kind, helpful, didn’t beat around the bush and they were not pushy at all.
Mar 21, 2026
Every experience I’ve had at Liberty Honda has been
Every experience I’ve had at Liberty Honda has been positive. No matter the department, you can find knowledgeable and friendly staff.
Mar 14, 2026
Nelly was amazing her service and work I recommend to any
Nelly was amazing her service and work I recommend to any one I greatly appreciate her kindness
Mar 12, 2026
Overall it was a very pleasant and honest experience.
Overall it was a very pleasant and honest experience. I intend to return for the other services that were recommended by the service department.
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Tim Leyden
Product Specialist
Jul 13, 2026
I am not happy with the sales dept, but I am very happy
I am not happy with the sales dept, but I am very happy with the service team. I purchased a car on 24 June and I still do it have my registration . I get not communication from the sales team unless I call to initiate the discussion. The inability to get my registration is troubling, but the lack of communication is is unacceptable. On the other hand the service dept is the best that I have ever worked with. They are professional, knowledgeable and very helpful. Now that I have had the vehicle for almost three weeks, I would like to point out a few concerns with the CRV exl. How can you provide such great alloy wheels, but not include locking nuts to prevent theft of those wheels? Why do you have a specific location for a cargo cover, but not provide the cover? Both of these items were standard in the last CRV exl that I purchased in 2020. Trying to save a few pennies on anti theft items does not make sense. I have had only Hondas since the late 1990’s but this may be my last as other manufacturers provide greater value for the price.
Jun 20, 2026
I bought my previous car at Liberty Honda and was so
I bought my previous car at Liberty Honda and was so pleased with the service I received, so it’s no surprise that I would return looking for my next car. And, I was not disappointed. Tim and Rocky went above and beyond any expectations with their expertise, helpfulness, knowledge, friendliness. I am now the happiest owner of my current CRV.
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 01, 2026
2 times a charm for us.
2 times a charm for us. The personnel hit home for me and my wife. DO YOURSELF A FAVOR - when you walk in, go right over to Tim's desk. I first interacted with Tim when he reached out about renewing my 2023 lease (which was also a GREAT experience). I had gotten a call from Tim to renew this lease, and I had gotten a deal through a friend who lived far away so I respectfully declined. He was not pushy or forceful, he was very nice to talk to. Then, we wanted to get my wife into a new car, and we ended up at a different dealership because they had a car on the lot, but because of my amazing experience in 2023 with Liberty, and because of how welcoming Tim was when he initially inquired with me about my 2023 lease renewal, I insisted on going with Liberty, and we ended up working with Tim and Caitlin. They were very kind, and amazing to work with. They were quick, and got me a significantly better deal than the other dealership. Tim and Caitlin were very kind, respectful, knowledgable, and welcoming. They worked very hard to ensure we ended up with the vehicle we wanted, which was hard to find! Upon receipt of the vehicle, there were a couple MINOR things (trailer hitch wasn't installed yet due to parts, a very small mark on the paint), and Tim took care of it right away. He set me up to get it in for service the NEXT DAY, and got us a loaner car too! We hit home again with the finance department. The first time in 2023, Marissa had taken care of us, and she was absolutely amazing. When I found out we would be with Rocky, I had the bar set pretty high already, but Rocky was unbelievable kind, knowledgable, and respectful. He again was not pushy, answered all of my dumb questions without making me feel dumb, and was very quick. What really hits home with me is how respectful everyone at Liberty is. They shake your hand every time you see them, smile, and want to help. Sometimes I could be a challenging customer because I ask so many questions, and they did not make me feel inferior because of this. You can be sure that I will be coming right back to Liberty Honda as my first stop when I need a car again!
Mar 06, 2026
We just purchased a 2025 pilot Trailsport from Tim, and
We just purchased a 2025 pilot Trailsport from Tim, and this was such an easy transaction. He listened to to what we wanted, and found us the exact vehicle we desired. The price was very fair to both parties, which saved us a ton of time. When shopping with a 8yr old in tow, length of time in the dealership is key. Our kiddo liked Tim so much he gave him a nickname, and wanted to come back to see him again. Thank you Tim for all that you did for us.
Jaedan Carrero
Product Specialist
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 13, 2026
Jaedan was extremely helpful and a great person to work
Jaedan was extremely helpful and a great person to work with, he helped us find the perfect car and was wonderful to talk to, the rest of the team was wonderful too
Apr 16, 2026
Very nice people, did not rush me at all.
Very nice people, did not rush me at all. They all took me seriously despite me being younger
Mar 03, 2026
Jaeden listened to everything I wanted, responded quick,
Jaeden listened to everything I wanted, responded quick, and was very great to work with
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Kyle Colby
General Sales Manager
Aug 22, 2026
Good No Everything went well, staff was helpful and
Good No Everything went well, staff was helpful and professional. Meetings were timely and productive.
Jul 18, 2026
From the moment I arrived at liberty Honda, the customer
From the moment I arrived at liberty Honda, the customer service was exceptional. All my questions were answered, the car was exactly what we wanted.
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Jun 13, 2026
Brian was hands down the best agent I’ve ever worked
Brian was hands down the best agent I’ve ever worked with. He’s super knowledgeable and in depth. I will be recommending everyone to him !
Jun 05, 2026
I enjoyed my experience at Liberty Honda.
I enjoyed my experience at Liberty Honda. I will definitely be visiting Liberty Honda again. I found the service and sales to be: Responsive. Helpful. Knowledgeable. Accommodating.
Brian Lopez-Bolanos
Product Specialist - Yo hablo español
Jun 13, 2026
Brian was hands down the best agent I’ve ever worked
Brian was hands down the best agent I’ve ever worked with. He’s super knowledgeable and in depth. I will be recommending everyone to him !
Jun 02, 2026
Thanks for all the help Brian we're very happy with the
Thanks for all the help Brian we're very happy with the vehicle. The online payment estimator is pretty accurate. Highly recommend Liberty Honda
Jun 02, 2026
Brian was very great to work with.
Brian was very great to work with. He didn’t suger coat anything and made sure he tried to get me the numbers I felt comfortable with financing. I felt Brian went above and beyond to help make this deal go smoothly. Thanks again Brian for what you do and I recommend seeing Brian he’s excellent
May 31, 2026
We have been working with Brian for a few months.
We have been working with Brian for a few months. He was very informative, patient, and had great attention to detail when it came to remembering things that I wanted in a car. When it came to find the car again, he was very patient. He’s funny and he made the experience very personal. Rocky was amazing as well, and overall any staff member that we talked to throughout the day, made us very comfortable. We really appreciate the level of customer service that we received, 10 stars all around!!
Apr 05, 2026
The experience at Liberty Honda was amazing from start to
The experience at Liberty Honda was amazing from start to finish. Every staff member we interacted with was welcoming, friendly, and genuinely helpful. My mom and I originally just walked in to get an idea of what kind of car she might like, and we definitely didn’t expect to leave with one that same day—but she absolutely loves the car we ended up with! The whole process felt easy and stress-free. I also want to give a special shoutout to Brian and Rocky for making the experience truly exceptional. Brian never made me feel pressured and took the time to answer all of my questions. His positivity is contagious and made the entire process even better. Rocky was just as amazing—so welcoming and always with a smile—and he made the finance portion feel simple and seamless. Truly a great group of people at this dealership. Next time I’m looking for a Honda, I already know exactly where I’m going!
Mary Gonsalves
Office Manager
Apr 11, 2026
They did a great job with the car in a timely manner I
They did a great job with the car in a timely manner I was very happy with the work they did
Apr 04, 2026
Excellent Great service real polite very satisfying.
Excellent Great service real polite very satisfying. Very likely to bring vehicle for service in the future.
Apr 01, 2026
Superb work done quickly👍 color matched perfectly.
Superb work done quickly👍 color matched perfectly. Hated to take out a raccoon and damage my Miata but Liberty Collision made it as painless as possible. Car looks like new again
Feb 27, 2026
Great service.
Great service. Courteous treatment The staff was very attentive and prompt to help me with anything
Feb 02, 2026
I have purchased 4 vehicles from Liberty and have had all
I have purchased 4 vehicles from Liberty and have had all my services and any required body work completed there. The service department is excellent, and I would not take my vehicles anywhere else.
Dave Gunderson
Service Manager
Nov 28, 2025
amazing people!
amazing people! love it here and would always come back for every service my vehicle needs.
Jun 29, 2025
Great dealership!
Great dealership! Excellent customer service! I really felt valued and appreciated as a customer. I felt like the employees at Liberty Honda really care about their customers . It’s a great place!
Jun 05, 2025
Amazing customer service by Chloe supported by top tier
Amazing customer service by Chloe supported by top tier Honda technicians. Would recommend this dealership to everyone I know.
Jun 03, 2025
Absolutely the best Honda dealer in Connecticut that I've
Absolutely the best Honda dealer in Connecticut that I've had the great opportunity to do business with
Mar 26, 2025
Worst service I ever experienced at a dealership.
Worst service I ever experienced at a dealership. Bought brand new car. Found factory paint issue on hood and door frame. Brought my car 6 times to dealership to get fixed. Once fixed and went to pick up my car I find out more scratches and find out peeled paint. Mentioned to the sales person. Nobody was there to take care. I was told somebody will reach out to me next day. Nobody reached out to me yet, even I made calls and never got to speak anyone.
Dave Ault
Parts Manager
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Nov 28, 2025
amazing people!
amazing people! love it here and would always come back for every service my vehicle needs.
Nov 05, 2025
Good communication, excellent service.
Good communication, excellent service. Easy to schedule appointments to get service. Friendly people, good location.
Sep 20, 2025
Very pleased and Nel was great.
Very pleased and Nel was great. I'll be getting my repairs ( if any ) done at Library Honda
Sep 18, 2025
Great at communication, and fast service!
Great at communication, and fast service! Very friendly, thank you! Also the driver was very kind.
Mark Fleming
Appraiser
Mar 28, 2026
Great customer service from Svetlana always communicates
Great customer service from Svetlana always communicates with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team.
Feb 02, 2026
I have purchased 4 vehicles from Liberty and have had all
I have purchased 4 vehicles from Liberty and have had all my services and any required body work completed there. The service department is excellent, and I would not take my vehicles anywhere else.
Oct 29, 2025
Very understanding and well-organized.
Very understanding and well-organized. Very friendly and understanding. Work on the vehicle was very good. And they explained everything to what they did to the vehicle
Sep 30, 2025
Always happy to bring my Fit in for service.
Always happy to bring my Fit in for service. Chloe and all the service personnel are exceptional. I go out of my way to do business with Liberty.
Jul 03, 2025
Liberty Honda served me well!
Liberty Honda served me well! I'm glad they are available and convenient. However, during my last service visit in June, there was a troubling error made. I called and they attended to it immediately and to my satisfaction!
Amnon Udi
Product Specialist - Ani midber ivrit
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Jun 25, 2026
I have been with the dealership over 3 years now and have
I have been with the dealership over 3 years now and have found no fault with their service.
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 19, 2026
From the moment we walked in Udi was welcoming, pleasant,
From the moment we walked in Udi was welcoming, pleasant, helpful and friendly! My experience with Honda was a 10/10 because of how Udi took care of us and listened to our needs. He guided us to the best vehicle while ensuring the Customer experience was at the core of the transaction! Udi made me feel like family! I have had horrible experiences with other dealers and I am so glad Udi changed my expectations! Thank you Udi for all your help and guidance! Smooth transition from a Nissan to a Honda and I’m never going back! I highly recommend Udi to assist you in your car buying process as he does not haggle and/or pressure you! Thank you again Udi for all you did for me! You are the best! From Damaris
May 15, 2026
Excellent, in and out very quick with little hassle and
Excellent, in and out very quick with little hassle and Udi is an excellent salesperson as well as Caitlin the sales manager!
Lucio Karapanos
Product Specialist
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Nov 01, 2025
Lucio was the sales person who made the experience really
Lucio was the sales person who made the experience really comfortable. We bought a car from Lucio in May and went back to him for this purchase
Aug 10, 2025
This was a great car leasing experience.
This was a great car leasing experience. They made my first time leasing feel comfortable, and Lucio was awesome! Very friendly and professional, thank you again!
Aug 05, 2025
Lucio was very helpful in my car purchase.
Lucio was very helpful in my car purchase. He took time to explain the features and was very communicative and made the whole process easier. Would definitely recommend Lucio!
Jul 18, 2025
Phenomenal experience, smoothest vehicle purchase I have
Phenomenal experience, smoothest vehicle purchase I have ever done. Highly recommend the online express checkout with final numbers and no playing games. After all previous dealership experiences, purchasing a vehicle from here was a breath of fresh air.
Colin Akerley
Product Specialist
Aug 25, 2026
Absolutely amazing experience purchasing my car from
Absolutely amazing experience purchasing my car from Colin! He made everything smooth, easy, and genuinely enjoyable.
Aug 19, 2026
Working with Colin was a excellent experience and I will
Working with Colin was a excellent experience and I will definitely come back and work with him
Jun 05, 2026
I enjoyed my experience at Liberty Honda.
I enjoyed my experience at Liberty Honda. I will definitely be visiting Liberty Honda again. I found the service and sales to be: Responsive. Helpful. Knowledgeable. Accommodating.
May 30, 2026
Colin was very knowledgeable, patient, courteous, and
Colin was very knowledgeable, patient, courteous, and answered all my questions. he also went out of his way and contacted my insurance company. Even after the sale he was able to help me on some minor issues. Colin’s a real gentleman and made the whole transaction very easy.
Apr 30, 2026
Kyle was friendly and had a great personality.
Kyle was friendly and had a great personality. He clearly explained the process and walked me through each step needed to get into a vehicle. I was initially unsure about which car I wanted, but he helped narrow down my options. In the end, I was able to purchase a vehicle that fits both my needs and my family’s lifestyle, with low miles. Thank you!
Frank Marier
Body Shop Manager
Jun 03, 2025
Absolutely the best Honda dealer in Connecticut that I've
Absolutely the best Honda dealer in Connecticut that I've had the great opportunity to do business with
May 16, 2025
Frank Marier and his body shop crew did a absolutely
Frank Marier and his body shop crew did a absolutely Fantastic job on our CX5. We had brought it in to the body collision shop for a miner issue, which Frank promptly repaired.. While doing this repair Frank discovered and informed us, (including videos), about a mouse and her young ones nesting in our car . Frank and the body shop crew put in much extra time and effort to eradicate the problem. To top it off they cleaned the car inside and out. Great work folk! We highly recommend Frank and the body shop team at Liberty Honda Body Shop.. .
Dec 14, 2024
2nd car purchased here.
2nd car purchased here. Happy with the service here. The quick and transparent transaction is appreciated.
Aug 04, 2024
This is the most professional and honest dealer I have
This is the most professional and honest dealer I have ever bought and serviced a car Had car in at Body Shop and they did a fantastic job Highly rate Liberty Honda Five Stars !!
Sep 09, 2023
Service is ok sometimes the wait is extremely long
Service is ok sometimes the wait is extremely long overall good place to go visit
Zoe Perreault
Digital Sales Consultant
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Apr 07, 2025
I had a wonderful experience getting my vehicle serviced
I had a wonderful experience getting my vehicle serviced and always know I am in good hands whenever I make an appointment.
Mar 08, 2025
.Always willing to go on and beyond to help you out in
.Always willing to go on and beyond to help you out in any way possible. Not my first visit or last. Thank you for all the help.
Dec 18, 2024
Wind experience at Liberty Honda!
Wind experience at Liberty Honda! Kind, helpful and friendly staff! Everyone at Liberty Honda is the best !
Dec 14, 2024
2nd car purchased here.
2nd car purchased here. Happy with the service here. The quick and transparent transaction is appreciated.
Ezekiel Latiff
Assistant Parts Manager
Jul 06, 2026
Parts manager tried to change me more than double the
Parts manager tried to change me more than double the price for an axel assembly. When I researched the part online he then tried to tell me that it wasn’t an “Original Honda Part” even after confirming that part number matched perfectly. I had to push and ended up “making a deal” with him to charge me $800 for the part when the msrp on that part was about $730. The original quote they gave me was in the amount $1650 for the part alone. Add that to the labor and other service costs and taxes the total amount I owed was in about $2300 give or take. And they were going to generously apply a military discount.(how nice). I didn’t think I would need to negotiate the cost of a part on my car before bringing it in for service bro wanted to charge me like I was buying a new car. Mind you it’s a type r so the cost is already inflated but xxxx that was some egregious xxxx. “I’m here to make money” was his exact words on the phone. I mean I get it’s a business but have some conscience if the price was somewhat comparable I’d let it slide but more than double is what they went for. Crazy stuff man. Never again. I will say though turn around was good Chloe was great and the technicians that handles the car and that I spoke to was great I appreciate them. But overall yall need to get it together over there and stop ripping people off
Mar 28, 2026
Great customer service from Svetlana always communicates
Great customer service from Svetlana always communicates with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team.
Feb 14, 2026
When I need is something fixed on my brand new car which
When I need is something fixed on my brand new car which is a 2018 Honda Civic they did the job thank you Honda you prove to me that you can do great things with Honda I love my car I wouldn't have went any other place but Honda
Jan 03, 2026
Svetlana Reish it's very good.
Svetlana Reish it's very good. Tanks Svetlana Reish to explain everything before and be very nice attending.
Dec 03, 2025
I had a great experience from start to finish.
I had a great experience from start to finish. Svetlana was very thorough in explaining and prioritizing certain repairs that needed more urgent attention.
Mary Alvarez
Digital Sales Consultant - Yo hablo español
Dec 07, 2025
Had a great experience!
Had a great experience! I was very pleased with my experience at liberty Honda yesterday.
Oct 24, 2025
While they were accommodating with me being out of state
While they were accommodating with me being out of state and were willing to mail my license plates to me, the communication wasn't great. I wouldn't seek them out as a dealership to go to in the future, but I did get the car I wanted. They were not forthcoming about the fact that the car did not have a 2nd key and I had to check all the paperwork thoroughly to make sure the taxes were calculated right and that they didn't try to charge me for the VIN etch. Also, they tried to tell me that financing the warranty would cost nothing different from paying separately for the warranty, which is not accurate. The first sales person I got paired with was not even the one who did my deal.
Service
Chloe Truglio
Service Advisor
James Lanzo
Dispatcher
Chandler Boutin
Service Advisor
Nelly Justiniano
Service Advisor
Svetlana Reish
Service Advisor
Matthew Falcon
Shuttle Driver
Chloe Truglio
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 16, 2026
Competent, pleasant, and a good location.
Competent, pleasant, and a good location. Keep up the good work. Thank you very much.
Sep 13, 2026
Making the appointment was hassle-free and I was able to
Making the appointment was hassle-free and I was able to wait for my car while they fixed it- GREAT experience!
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Aug 30, 2026
Professional and efficient as always with top tier
Professional and efficient as always with top tier customer service! Liberty Honda- the best around
Rocky Hernando
Business Manager
Aug 25, 2026
Absolutely amazing experience purchasing my car from
Absolutely amazing experience purchasing my car from Colin! He made everything smooth, easy, and genuinely enjoyable.
Jun 20, 2026
I bought my previous car at Liberty Honda and was so
I bought my previous car at Liberty Honda and was so pleased with the service I received, so it’s no surprise that I would return looking for my next car. And, I was not disappointed. Tim and Rocky went above and beyond any expectations with their expertise, helpfulness, knowledge, friendliness. I am now the happiest owner of my current CRV.
Jun 19, 2026
Christian Diaz was a pleasure to work with.
Christian Diaz was a pleasure to work with.He red very knowledgeable and friendly to work with
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Jun 02, 2026
Thanks for all the help Brian we're very happy with the
Thanks for all the help Brian we're very happy with the vehicle. The online payment estimator is pretty accurate. Highly recommend Liberty Honda
Marissa Monte
Business Manager
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 14, 2026
The service and professionalism of the people at liberty
The service and professionalism of the people at liberty was superb; they understood what I was looking for and helped though each step of the process. I needed a reliable car for family that would be with us for years and years come. I would recommend anyone checking out their offerings.
May 09, 2026
Absolutely would recommend Liberty Honda Hartford!
Absolutely would recommend Liberty Honda Hartford! They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getting what I wanted. Thank you so much for helping me get into my new car I Absolutely love it!!
James Lanzo
Dispatcher
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Jul 06, 2026
Great customer service ,friendly and very welcoming
Great customer service ,friendly and very welcoming environment. My advisor Svetlana was very helpful and friendly
Jul 06, 2026
Liberty Honda Continues To Be Completely Professional In
Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service.
Jun 29, 2026
The dealership gave me good information on the status of
The dealership gave me good information on the status of my car. They called me when my car was ready.
Robert Wakefield
Sales Manager
Aug 18, 2026
Good experience.
Good experience. Friendly staff. Explained my options well. They gave me a great deal on my trade and a fair price on my purchase
Jul 07, 2026
Great I had a no nonsense salesman, which I appreciated.
Great I had a no nonsense salesman, which I appreciated. Even though I financed with my credit union the finance guy was very nice and explained everything. I had an issue with my headlight, they got me right in and are replacing the part. Overall a seemless experience
Apr 08, 2026
Christian was wonderful!
Christian was wonderful! I would highly recommend him. The management at the dealership was also helpful.
Dec 29, 2025
It was a great dealership to purchase a car from.
It was a great dealership to purchase a car from. Every person I worked with was helpful. Christian was especially helpful and great to work with
Dec 07, 2025
Had a great experience!
Had a great experience! I was very pleased with my experience at liberty Honda yesterday.
Christian Diaz
Sales and Leasing Consultant - Yo hablo español
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Jul 18, 2026
From the moment I arrived at liberty Honda, the customer
From the moment I arrived at liberty Honda, the customer service was exceptional. All my questions were answered, the car was exactly what we wanted.
Jun 19, 2026
Christian Diaz was a pleasure to work with.
Christian Diaz was a pleasure to work with.He red very knowledgeable and friendly to work with
May 09, 2026
I am a loyal Honda owner of 21 years, but had never been
I am a loyal Honda owner of 21 years, but had never been to Liberty. It was my best experience with a Honda dealer so far.
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Caitlin Conley
Sales Manager
Aug 21, 2026
I came in expecting to lease a new Honda Civic.
I came in expecting to lease a new Honda Civic. Sales personnel were efficient and helpful. I got what I came for with no wasted time.
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 09, 2026
I am a loyal Honda owner of 21 years, but had never been
I am a loyal Honda owner of 21 years, but had never been to Liberty. It was my best experience with a Honda dealer so far.
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Chandler Boutin
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 21, 2026
I consistently receive quality service.
I consistently receive quality service. The service reps operate in a courteous and professional manner.
Sep 07, 2026
Chandler was nice.
Chandler was nice. But communication was poor and the face that I had an appointment on Tuesday but they didn't work on my car until Friday wasn't great.
Sep 02, 2026
Great service the process was super quick and in depth
Great service the process was super quick and in depth chandler was awesome and super helpful
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Nelly Justiniano
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 25, 2026
Very kind and informative.
Very kind and informative. Felt like I was being looked out and appreciated having them check my car overlay
Sep 18, 2026
Nelly Justino is amazing totally love her working with
Nelly Justino is amazing totally love her working with her, she’s professional and sweet
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Aug 17, 2026
I was charged over $3,600 for breast's, new rotors, front
I was charged over $3,600 for breast's, new rotors, front arm controls and oil change. My breaks started to squeak and just by chance I brought my car into another service station closer to home for and an inspection to find out my oil was dangerously low. Liberty Honda NEVER changed or replaced the oil! NOT a happy customer!!!!!
Svetlana Reish
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Aug 19, 2026
The customer service team at Liberty Honda provided
The customer service team at Liberty Honda provided excellent, communicative care when servicing my vehicle. They kept me informed throughout the entire appointment and got my vehicle back on the road promptly
Aug 18, 2026
The service was great.
The service was great. I will always come back to liberty.Honda, I wouldn't go to no other honda.Dealer
Mike Plummer
General Manager
Jun 20, 2026
Always first class service, I would not take my car no
Always first class service, I would not take my car no where else. Liberty Honda is my preferred choice for all my car needs.
May 13, 2026
Chloe has always been very helpful and professional in
Chloe has always been very helpful and professional in making sure that the 6 cars that I have bought from Liberty Honda have received the proper service. I also want to give a shout-out to a new person in the section where I paid the bill, her name is Lexi and she was very polite and professional.
May 13, 2026
Smooth service experience and reasonable wait times make
Smooth service experience and reasonable wait times make for a good visit with hospitality and friendly faces.
Mar 21, 2026
Every experience I’ve had at Liberty Honda has been
Every experience I’ve had at Liberty Honda has been positive. No matter the department, you can find knowledgeable and friendly staff.
Feb 01, 2026
We purchased our 4th car yesterday at Liberty Honda and
We purchased our 4th car yesterday at Liberty Honda and they have customers for life in us. Every interaction with every employee has been incredible.
Matthew Falcon
Shuttle Driver
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Jul 06, 2026
Liberty Honda Continues To Be Completely Professional In
Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service.
Jun 29, 2026
The dealership gave me good information on the status of
The dealership gave me good information on the status of my car. They called me when my car was ready.
Jun 13, 2026
Very professional and courteous.
Very professional and courteous. Was attentive to all of our vehicle’s needs. Will definitely come back.
Louis Oosten
Sales Manager
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 09, 2026
Absolutely would recommend Liberty Honda Hartford!
Absolutely would recommend Liberty Honda Hartford! They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getting what I wanted. Thank you so much for helping me get into my new car I Absolutely love it!!
May 01, 2026
Great great service!
Great great service!!! And he will do what he can to make the customer happy!!
May 01, 2026
Excellent people!
Excellent people! Excellent people, who were very thorough, understanding, knowledgeable, and helpful in answering all my questions and concerns.
Apr 29, 2026
I was very happy with Liberty Honda.
I was very happy with Liberty Honda. The people there are easy to work with, kind, and professional. I am thrilled with my new car!
Leo Martinez
Product Specialist
Apr 14, 2026
Team was kind, helpful, didn’t beat around the bush and
Team was kind, helpful, didn’t beat around the bush and they were not pushy at all.
Mar 21, 2026
Every experience I’ve had at Liberty Honda has been
Every experience I’ve had at Liberty Honda has been positive. No matter the department, you can find knowledgeable and friendly staff.
Mar 14, 2026
Nelly was amazing her service and work I recommend to any
Nelly was amazing her service and work I recommend to any one I greatly appreciate her kindness
Mar 12, 2026
Overall it was a very pleasant and honest experience.
Overall it was a very pleasant and honest experience. I intend to return for the other services that were recommended by the service department.
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Tim Leyden
Product Specialist
Jul 13, 2026
I am not happy with the sales dept, but I am very happy
I am not happy with the sales dept, but I am very happy with the service team. I purchased a car on 24 June and I still do it have my registration . I get not communication from the sales team unless I call to initiate the discussion. The inability to get my registration is troubling, but the lack of communication is is unacceptable. On the other hand the service dept is the best that I have ever worked with. They are professional, knowledgeable and very helpful. Now that I have had the vehicle for almost three weeks, I would like to point out a few concerns with the CRV exl. How can you provide such great alloy wheels, but not include locking nuts to prevent theft of those wheels? Why do you have a specific location for a cargo cover, but not provide the cover? Both of these items were standard in the last CRV exl that I purchased in 2020. Trying to save a few pennies on anti theft items does not make sense. I have had only Hondas since the late 1990’s but this may be my last as other manufacturers provide greater value for the price.
Jun 20, 2026
I bought my previous car at Liberty Honda and was so
I bought my previous car at Liberty Honda and was so pleased with the service I received, so it’s no surprise that I would return looking for my next car. And, I was not disappointed. Tim and Rocky went above and beyond any expectations with their expertise, helpfulness, knowledge, friendliness. I am now the happiest owner of my current CRV.
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 01, 2026
2 times a charm for us.
2 times a charm for us. The personnel hit home for me and my wife. DO YOURSELF A FAVOR - when you walk in, go right over to Tim's desk. I first interacted with Tim when he reached out about renewing my 2023 lease (which was also a GREAT experience). I had gotten a call from Tim to renew this lease, and I had gotten a deal through a friend who lived far away so I respectfully declined. He was not pushy or forceful, he was very nice to talk to. Then, we wanted to get my wife into a new car, and we ended up at a different dealership because they had a car on the lot, but because of my amazing experience in 2023 with Liberty, and because of how welcoming Tim was when he initially inquired with me about my 2023 lease renewal, I insisted on going with Liberty, and we ended up working with Tim and Caitlin. They were very kind, and amazing to work with. They were quick, and got me a significantly better deal than the other dealership. Tim and Caitlin were very kind, respectful, knowledgable, and welcoming. They worked very hard to ensure we ended up with the vehicle we wanted, which was hard to find! Upon receipt of the vehicle, there were a couple MINOR things (trailer hitch wasn't installed yet due to parts, a very small mark on the paint), and Tim took care of it right away. He set me up to get it in for service the NEXT DAY, and got us a loaner car too! We hit home again with the finance department. The first time in 2023, Marissa had taken care of us, and she was absolutely amazing. When I found out we would be with Rocky, I had the bar set pretty high already, but Rocky was unbelievable kind, knowledgable, and respectful. He again was not pushy, answered all of my dumb questions without making me feel dumb, and was very quick. What really hits home with me is how respectful everyone at Liberty is. They shake your hand every time you see them, smile, and want to help. Sometimes I could be a challenging customer because I ask so many questions, and they did not make me feel inferior because of this. You can be sure that I will be coming right back to Liberty Honda as my first stop when I need a car again!
Mar 06, 2026
We just purchased a 2025 pilot Trailsport from Tim, and
We just purchased a 2025 pilot Trailsport from Tim, and this was such an easy transaction. He listened to to what we wanted, and found us the exact vehicle we desired. The price was very fair to both parties, which saved us a ton of time. When shopping with a 8yr old in tow, length of time in the dealership is key. Our kiddo liked Tim so much he gave him a nickname, and wanted to come back to see him again. Thank you Tim for all that you did for us.
Jaedan Carrero
Product Specialist
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 13, 2026
Jaedan was extremely helpful and a great person to work
Jaedan was extremely helpful and a great person to work with, he helped us find the perfect car and was wonderful to talk to, the rest of the team was wonderful too
Apr 16, 2026
Very nice people, did not rush me at all.
Very nice people, did not rush me at all. They all took me seriously despite me being younger
Mar 03, 2026
Jaeden listened to everything I wanted, responded quick,
Jaeden listened to everything I wanted, responded quick, and was very great to work with
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Kyle Colby
General Sales Manager
Aug 22, 2026
Good No Everything went well, staff was helpful and
Good No Everything went well, staff was helpful and professional. Meetings were timely and productive.
Jul 18, 2026
From the moment I arrived at liberty Honda, the customer
From the moment I arrived at liberty Honda, the customer service was exceptional. All my questions were answered, the car was exactly what we wanted.
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Jun 13, 2026
Brian was hands down the best agent I’ve ever worked
Brian was hands down the best agent I’ve ever worked with. He’s super knowledgeable and in depth. I will be recommending everyone to him !
Jun 05, 2026
I enjoyed my experience at Liberty Honda.
I enjoyed my experience at Liberty Honda. I will definitely be visiting Liberty Honda again. I found the service and sales to be: Responsive. Helpful. Knowledgeable. Accommodating.
Brian Lopez-Bolanos
Product Specialist - Yo hablo español
Jun 13, 2026
Brian was hands down the best agent I’ve ever worked
Brian was hands down the best agent I’ve ever worked with. He’s super knowledgeable and in depth. I will be recommending everyone to him !
Jun 02, 2026
Thanks for all the help Brian we're very happy with the
Thanks for all the help Brian we're very happy with the vehicle. The online payment estimator is pretty accurate. Highly recommend Liberty Honda
Jun 02, 2026
Brian was very great to work with.
Brian was very great to work with. He didn’t suger coat anything and made sure he tried to get me the numbers I felt comfortable with financing. I felt Brian went above and beyond to help make this deal go smoothly. Thanks again Brian for what you do and I recommend seeing Brian he’s excellent
May 31, 2026
We have been working with Brian for a few months.
We have been working with Brian for a few months. He was very informative, patient, and had great attention to detail when it came to remembering things that I wanted in a car. When it came to find the car again, he was very patient. He’s funny and he made the experience very personal. Rocky was amazing as well, and overall any staff member that we talked to throughout the day, made us very comfortable. We really appreciate the level of customer service that we received, 10 stars all around!!
Apr 05, 2026
The experience at Liberty Honda was amazing from start to
The experience at Liberty Honda was amazing from start to finish. Every staff member we interacted with was welcoming, friendly, and genuinely helpful. My mom and I originally just walked in to get an idea of what kind of car she might like, and we definitely didn’t expect to leave with one that same day—but she absolutely loves the car we ended up with! The whole process felt easy and stress-free. I also want to give a special shoutout to Brian and Rocky for making the experience truly exceptional. Brian never made me feel pressured and took the time to answer all of my questions. His positivity is contagious and made the entire process even better. Rocky was just as amazing—so welcoming and always with a smile—and he made the finance portion feel simple and seamless. Truly a great group of people at this dealership. Next time I’m looking for a Honda, I already know exactly where I’m going!
Mary Gonsalves
Office Manager
Apr 11, 2026
They did a great job with the car in a timely manner I
They did a great job with the car in a timely manner I was very happy with the work they did
Apr 04, 2026
Excellent Great service real polite very satisfying.
Excellent Great service real polite very satisfying. Very likely to bring vehicle for service in the future.
Apr 01, 2026
Superb work done quickly👍 color matched perfectly.
Superb work done quickly👍 color matched perfectly. Hated to take out a raccoon and damage my Miata but Liberty Collision made it as painless as possible. Car looks like new again
Feb 27, 2026
Great service.
Great service. Courteous treatment The staff was very attentive and prompt to help me with anything
Feb 02, 2026
I have purchased 4 vehicles from Liberty and have had all
I have purchased 4 vehicles from Liberty and have had all my services and any required body work completed there. The service department is excellent, and I would not take my vehicles anywhere else.
Dave Gunderson
Service Manager
Nov 28, 2025
amazing people!
amazing people! love it here and would always come back for every service my vehicle needs.
Jun 29, 2025
Great dealership!
Great dealership! Excellent customer service! I really felt valued and appreciated as a customer. I felt like the employees at Liberty Honda really care about their customers . It’s a great place!
Jun 05, 2025
Amazing customer service by Chloe supported by top tier
Amazing customer service by Chloe supported by top tier Honda technicians. Would recommend this dealership to everyone I know.
Jun 03, 2025
Absolutely the best Honda dealer in Connecticut that I've
Absolutely the best Honda dealer in Connecticut that I've had the great opportunity to do business with
Mar 26, 2025
Worst service I ever experienced at a dealership.
Worst service I ever experienced at a dealership. Bought brand new car. Found factory paint issue on hood and door frame. Brought my car 6 times to dealership to get fixed. Once fixed and went to pick up my car I find out more scratches and find out peeled paint. Mentioned to the sales person. Nobody was there to take care. I was told somebody will reach out to me next day. Nobody reached out to me yet, even I made calls and never got to speak anyone.
Dave Ault
Parts Manager
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Nov 28, 2025
amazing people!
amazing people! love it here and would always come back for every service my vehicle needs.
Nov 05, 2025
Good communication, excellent service.
Good communication, excellent service. Easy to schedule appointments to get service. Friendly people, good location.
Sep 20, 2025
Very pleased and Nel was great.
Very pleased and Nel was great. I'll be getting my repairs ( if any ) done at Library Honda
Sep 18, 2025
Great at communication, and fast service!
Great at communication, and fast service! Very friendly, thank you! Also the driver was very kind.
Mark Fleming
Appraiser
Mar 28, 2026
Great customer service from Svetlana always communicates
Great customer service from Svetlana always communicates with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team.
Feb 02, 2026
I have purchased 4 vehicles from Liberty and have had all
I have purchased 4 vehicles from Liberty and have had all my services and any required body work completed there. The service department is excellent, and I would not take my vehicles anywhere else.
Oct 29, 2025
Very understanding and well-organized.
Very understanding and well-organized. Very friendly and understanding. Work on the vehicle was very good. And they explained everything to what they did to the vehicle
Sep 30, 2025
Always happy to bring my Fit in for service.
Always happy to bring my Fit in for service. Chloe and all the service personnel are exceptional. I go out of my way to do business with Liberty.
Jul 03, 2025
Liberty Honda served me well!
Liberty Honda served me well! I'm glad they are available and convenient. However, during my last service visit in June, there was a troubling error made. I called and they attended to it immediately and to my satisfaction!
Amnon Udi
Product Specialist - Ani midber ivrit
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Jun 25, 2026
I have been with the dealership over 3 years now and have
I have been with the dealership over 3 years now and have found no fault with their service.
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 19, 2026
From the moment we walked in Udi was welcoming, pleasant,
From the moment we walked in Udi was welcoming, pleasant, helpful and friendly! My experience with Honda was a 10/10 because of how Udi took care of us and listened to our needs. He guided us to the best vehicle while ensuring the Customer experience was at the core of the transaction! Udi made me feel like family! I have had horrible experiences with other dealers and I am so glad Udi changed my expectations! Thank you Udi for all your help and guidance! Smooth transition from a Nissan to a Honda and I’m never going back! I highly recommend Udi to assist you in your car buying process as he does not haggle and/or pressure you! Thank you again Udi for all you did for me! You are the best! From Damaris
May 15, 2026
Excellent, in and out very quick with little hassle and
Excellent, in and out very quick with little hassle and Udi is an excellent salesperson as well as Caitlin the sales manager!
Lucio Karapanos
Product Specialist
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Nov 01, 2025
Lucio was the sales person who made the experience really
Lucio was the sales person who made the experience really comfortable. We bought a car from Lucio in May and went back to him for this purchase
Aug 10, 2025
This was a great car leasing experience.
This was a great car leasing experience. They made my first time leasing feel comfortable, and Lucio was awesome! Very friendly and professional, thank you again!
Aug 05, 2025
Lucio was very helpful in my car purchase.
Lucio was very helpful in my car purchase. He took time to explain the features and was very communicative and made the whole process easier. Would definitely recommend Lucio!
Jul 18, 2025
Phenomenal experience, smoothest vehicle purchase I have
Phenomenal experience, smoothest vehicle purchase I have ever done. Highly recommend the online express checkout with final numbers and no playing games. After all previous dealership experiences, purchasing a vehicle from here was a breath of fresh air.
Colin Akerley
Product Specialist
Aug 25, 2026
Absolutely amazing experience purchasing my car from
Absolutely amazing experience purchasing my car from Colin! He made everything smooth, easy, and genuinely enjoyable.
Aug 19, 2026
Working with Colin was a excellent experience and I will
Working with Colin was a excellent experience and I will definitely come back and work with him
Jun 05, 2026
I enjoyed my experience at Liberty Honda.
I enjoyed my experience at Liberty Honda. I will definitely be visiting Liberty Honda again. I found the service and sales to be: Responsive. Helpful. Knowledgeable. Accommodating.
May 30, 2026
Colin was very knowledgeable, patient, courteous, and
Colin was very knowledgeable, patient, courteous, and answered all my questions. he also went out of his way and contacted my insurance company. Even after the sale he was able to help me on some minor issues. Colin’s a real gentleman and made the whole transaction very easy.
Apr 30, 2026
Kyle was friendly and had a great personality.
Kyle was friendly and had a great personality. He clearly explained the process and walked me through each step needed to get into a vehicle. I was initially unsure about which car I wanted, but he helped narrow down my options. In the end, I was able to purchase a vehicle that fits both my needs and my family’s lifestyle, with low miles. Thank you!
Frank Marier
Body Shop Manager
Jun 03, 2025
Absolutely the best Honda dealer in Connecticut that I've
Absolutely the best Honda dealer in Connecticut that I've had the great opportunity to do business with
May 16, 2025
Frank Marier and his body shop crew did a absolutely
Frank Marier and his body shop crew did a absolutely Fantastic job on our CX5. We had brought it in to the body collision shop for a miner issue, which Frank promptly repaired.. While doing this repair Frank discovered and informed us, (including videos), about a mouse and her young ones nesting in our car . Frank and the body shop crew put in much extra time and effort to eradicate the problem. To top it off they cleaned the car inside and out. Great work folk! We highly recommend Frank and the body shop team at Liberty Honda Body Shop.. .
Dec 14, 2024
2nd car purchased here.
2nd car purchased here. Happy with the service here. The quick and transparent transaction is appreciated.
Aug 04, 2024
This is the most professional and honest dealer I have
This is the most professional and honest dealer I have ever bought and serviced a car Had car in at Body Shop and they did a fantastic job Highly rate Liberty Honda Five Stars !!
Sep 09, 2023
Service is ok sometimes the wait is extremely long
Service is ok sometimes the wait is extremely long overall good place to go visit
Zoe Perreault
Digital Sales Consultant
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Apr 07, 2025
I had a wonderful experience getting my vehicle serviced
I had a wonderful experience getting my vehicle serviced and always know I am in good hands whenever I make an appointment.
Mar 08, 2025
.Always willing to go on and beyond to help you out in
.Always willing to go on and beyond to help you out in any way possible. Not my first visit or last. Thank you for all the help.
Dec 18, 2024
Wind experience at Liberty Honda!
Wind experience at Liberty Honda! Kind, helpful and friendly staff! Everyone at Liberty Honda is the best !
Dec 14, 2024
2nd car purchased here.
2nd car purchased here. Happy with the service here. The quick and transparent transaction is appreciated.
Ezekiel Latiff
Assistant Parts Manager
Jul 06, 2026
Parts manager tried to change me more than double the
Parts manager tried to change me more than double the price for an axel assembly. When I researched the part online he then tried to tell me that it wasn’t an “Original Honda Part” even after confirming that part number matched perfectly. I had to push and ended up “making a deal” with him to charge me $800 for the part when the msrp on that part was about $730. The original quote they gave me was in the amount $1650 for the part alone. Add that to the labor and other service costs and taxes the total amount I owed was in about $2300 give or take. And they were going to generously apply a military discount.(how nice). I didn’t think I would need to negotiate the cost of a part on my car before bringing it in for service bro wanted to charge me like I was buying a new car. Mind you it’s a type r so the cost is already inflated but xxxx that was some egregious xxxx. “I’m here to make money” was his exact words on the phone. I mean I get it’s a business but have some conscience if the price was somewhat comparable I’d let it slide but more than double is what they went for. Crazy stuff man. Never again. I will say though turn around was good Chloe was great and the technicians that handles the car and that I spoke to was great I appreciate them. But overall yall need to get it together over there and stop ripping people off
Mar 28, 2026
Great customer service from Svetlana always communicates
Great customer service from Svetlana always communicates with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team.
Feb 14, 2026
When I need is something fixed on my brand new car which
When I need is something fixed on my brand new car which is a 2018 Honda Civic they did the job thank you Honda you prove to me that you can do great things with Honda I love my car I wouldn't have went any other place but Honda
Jan 03, 2026
Svetlana Reish it's very good.
Svetlana Reish it's very good. Tanks Svetlana Reish to explain everything before and be very nice attending.
Dec 03, 2025
I had a great experience from start to finish.
I had a great experience from start to finish. Svetlana was very thorough in explaining and prioritizing certain repairs that needed more urgent attention.
Mary Alvarez
Digital Sales Consultant - Yo hablo español
Dec 07, 2025
Had a great experience!
Had a great experience! I was very pleased with my experience at liberty Honda yesterday.
Oct 24, 2025
While they were accommodating with me being out of state
While they were accommodating with me being out of state and were willing to mail my license plates to me, the communication wasn't great. I wouldn't seek them out as a dealership to go to in the future, but I did get the car I wanted. They were not forthcoming about the fact that the car did not have a 2nd key and I had to check all the paperwork thoroughly to make sure the taxes were calculated right and that they didn't try to charge me for the VIN etch. Also, they tried to tell me that financing the warranty would cost nothing different from paying separately for the warranty, which is not accurate. The first sales person I got paired with was not even the one who did my deal.
Parts
Ezekiel Latiff
Assistant Parts Manager
Chloe Truglio
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 16, 2026
Competent, pleasant, and a good location.
Competent, pleasant, and a good location. Keep up the good work. Thank you very much.
Sep 13, 2026
Making the appointment was hassle-free and I was able to
Making the appointment was hassle-free and I was able to wait for my car while they fixed it- GREAT experience!
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Aug 30, 2026
Professional and efficient as always with top tier
Professional and efficient as always with top tier customer service! Liberty Honda- the best around
Rocky Hernando
Business Manager
Aug 25, 2026
Absolutely amazing experience purchasing my car from
Absolutely amazing experience purchasing my car from Colin! He made everything smooth, easy, and genuinely enjoyable.
Jun 20, 2026
I bought my previous car at Liberty Honda and was so
I bought my previous car at Liberty Honda and was so pleased with the service I received, so it’s no surprise that I would return looking for my next car. And, I was not disappointed. Tim and Rocky went above and beyond any expectations with their expertise, helpfulness, knowledge, friendliness. I am now the happiest owner of my current CRV.
Jun 19, 2026
Christian Diaz was a pleasure to work with.
Christian Diaz was a pleasure to work with.He red very knowledgeable and friendly to work with
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Jun 02, 2026
Thanks for all the help Brian we're very happy with the
Thanks for all the help Brian we're very happy with the vehicle. The online payment estimator is pretty accurate. Highly recommend Liberty Honda
Marissa Monte
Business Manager
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 14, 2026
The service and professionalism of the people at liberty
The service and professionalism of the people at liberty was superb; they understood what I was looking for and helped though each step of the process. I needed a reliable car for family that would be with us for years and years come. I would recommend anyone checking out their offerings.
May 09, 2026
Absolutely would recommend Liberty Honda Hartford!
Absolutely would recommend Liberty Honda Hartford! They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getting what I wanted. Thank you so much for helping me get into my new car I Absolutely love it!!
James Lanzo
Dispatcher
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Jul 06, 2026
Great customer service ,friendly and very welcoming
Great customer service ,friendly and very welcoming environment. My advisor Svetlana was very helpful and friendly
Jul 06, 2026
Liberty Honda Continues To Be Completely Professional In
Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service.
Jun 29, 2026
The dealership gave me good information on the status of
The dealership gave me good information on the status of my car. They called me when my car was ready.
Robert Wakefield
Sales Manager
Aug 18, 2026
Good experience.
Good experience. Friendly staff. Explained my options well. They gave me a great deal on my trade and a fair price on my purchase
Jul 07, 2026
Great I had a no nonsense salesman, which I appreciated.
Great I had a no nonsense salesman, which I appreciated. Even though I financed with my credit union the finance guy was very nice and explained everything. I had an issue with my headlight, they got me right in and are replacing the part. Overall a seemless experience
Apr 08, 2026
Christian was wonderful!
Christian was wonderful! I would highly recommend him. The management at the dealership was also helpful.
Dec 29, 2025
It was a great dealership to purchase a car from.
It was a great dealership to purchase a car from. Every person I worked with was helpful. Christian was especially helpful and great to work with
Dec 07, 2025
Had a great experience!
Had a great experience! I was very pleased with my experience at liberty Honda yesterday.
Christian Diaz
Sales and Leasing Consultant - Yo hablo español
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Jul 18, 2026
From the moment I arrived at liberty Honda, the customer
From the moment I arrived at liberty Honda, the customer service was exceptional. All my questions were answered, the car was exactly what we wanted.
Jun 19, 2026
Christian Diaz was a pleasure to work with.
Christian Diaz was a pleasure to work with.He red very knowledgeable and friendly to work with
May 09, 2026
I am a loyal Honda owner of 21 years, but had never been
I am a loyal Honda owner of 21 years, but had never been to Liberty. It was my best experience with a Honda dealer so far.
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Caitlin Conley
Sales Manager
Aug 21, 2026
I came in expecting to lease a new Honda Civic.
I came in expecting to lease a new Honda Civic. Sales personnel were efficient and helpful. I got what I came for with no wasted time.
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 09, 2026
I am a loyal Honda owner of 21 years, but had never been
I am a loyal Honda owner of 21 years, but had never been to Liberty. It was my best experience with a Honda dealer so far.
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Chandler Boutin
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 21, 2026
I consistently receive quality service.
I consistently receive quality service. The service reps operate in a courteous and professional manner.
Sep 07, 2026
Chandler was nice.
Chandler was nice. But communication was poor and the face that I had an appointment on Tuesday but they didn't work on my car until Friday wasn't great.
Sep 02, 2026
Great service the process was super quick and in depth
Great service the process was super quick and in depth chandler was awesome and super helpful
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Nelly Justiniano
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 25, 2026
Very kind and informative.
Very kind and informative. Felt like I was being looked out and appreciated having them check my car overlay
Sep 18, 2026
Nelly Justino is amazing totally love her working with
Nelly Justino is amazing totally love her working with her, she’s professional and sweet
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Aug 17, 2026
I was charged over $3,600 for breast's, new rotors, front
I was charged over $3,600 for breast's, new rotors, front arm controls and oil change. My breaks started to squeak and just by chance I brought my car into another service station closer to home for and an inspection to find out my oil was dangerously low. Liberty Honda NEVER changed or replaced the oil! NOT a happy customer!!!!!
Svetlana Reish
Service Advisor
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Aug 19, 2026
The customer service team at Liberty Honda provided
The customer service team at Liberty Honda provided excellent, communicative care when servicing my vehicle. They kept me informed throughout the entire appointment and got my vehicle back on the road promptly
Aug 18, 2026
The service was great.
The service was great. I will always come back to liberty.Honda, I wouldn't go to no other honda.Dealer
Mike Plummer
General Manager
Jun 20, 2026
Always first class service, I would not take my car no
Always first class service, I would not take my car no where else. Liberty Honda is my preferred choice for all my car needs.
May 13, 2026
Chloe has always been very helpful and professional in
Chloe has always been very helpful and professional in making sure that the 6 cars that I have bought from Liberty Honda have received the proper service. I also want to give a shout-out to a new person in the section where I paid the bill, her name is Lexi and she was very polite and professional.
May 13, 2026
Smooth service experience and reasonable wait times make
Smooth service experience and reasonable wait times make for a good visit with hospitality and friendly faces.
Mar 21, 2026
Every experience I’ve had at Liberty Honda has been
Every experience I’ve had at Liberty Honda has been positive. No matter the department, you can find knowledgeable and friendly staff.
Feb 01, 2026
We purchased our 4th car yesterday at Liberty Honda and
We purchased our 4th car yesterday at Liberty Honda and they have customers for life in us. Every interaction with every employee has been incredible.
Matthew Falcon
Shuttle Driver
Sep 26, 2026
I wasn't happy with the service they didn't tell what was
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Aug 27, 2026
This dealership delivered the car on time, professional
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
Jul 06, 2026
Liberty Honda Continues To Be Completely Professional In
Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service.
Jun 29, 2026
The dealership gave me good information on the status of
The dealership gave me good information on the status of my car. They called me when my car was ready.
Jun 13, 2026
Very professional and courteous.
Very professional and courteous. Was attentive to all of our vehicle’s needs. Will definitely come back.
Louis Oosten
Sales Manager
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 09, 2026
Absolutely would recommend Liberty Honda Hartford!
Absolutely would recommend Liberty Honda Hartford! They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getting what I wanted. Thank you so much for helping me get into my new car I Absolutely love it!!
May 01, 2026
Great great service!
Great great service!!! And he will do what he can to make the customer happy!!
May 01, 2026
Excellent people!
Excellent people! Excellent people, who were very thorough, understanding, knowledgeable, and helpful in answering all my questions and concerns.
Apr 29, 2026
I was very happy with Liberty Honda.
I was very happy with Liberty Honda. The people there are easy to work with, kind, and professional. I am thrilled with my new car!
Leo Martinez
Product Specialist
Apr 14, 2026
Team was kind, helpful, didn’t beat around the bush and
Team was kind, helpful, didn’t beat around the bush and they were not pushy at all.
Mar 21, 2026
Every experience I’ve had at Liberty Honda has been
Every experience I’ve had at Liberty Honda has been positive. No matter the department, you can find knowledgeable and friendly staff.
Mar 14, 2026
Nelly was amazing her service and work I recommend to any
Nelly was amazing her service and work I recommend to any one I greatly appreciate her kindness
Mar 12, 2026
Overall it was a very pleasant and honest experience.
Overall it was a very pleasant and honest experience. I intend to return for the other services that were recommended by the service department.
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Tim Leyden
Product Specialist
Jul 13, 2026
I am not happy with the sales dept, but I am very happy
I am not happy with the sales dept, but I am very happy with the service team. I purchased a car on 24 June and I still do it have my registration . I get not communication from the sales team unless I call to initiate the discussion. The inability to get my registration is troubling, but the lack of communication is is unacceptable. On the other hand the service dept is the best that I have ever worked with. They are professional, knowledgeable and very helpful. Now that I have had the vehicle for almost three weeks, I would like to point out a few concerns with the CRV exl. How can you provide such great alloy wheels, but not include locking nuts to prevent theft of those wheels? Why do you have a specific location for a cargo cover, but not provide the cover? Both of these items were standard in the last CRV exl that I purchased in 2020. Trying to save a few pennies on anti theft items does not make sense. I have had only Hondas since the late 1990’s but this may be my last as other manufacturers provide greater value for the price.
Jun 20, 2026
I bought my previous car at Liberty Honda and was so
I bought my previous car at Liberty Honda and was so pleased with the service I received, so it’s no surprise that I would return looking for my next car. And, I was not disappointed. Tim and Rocky went above and beyond any expectations with their expertise, helpfulness, knowledge, friendliness. I am now the happiest owner of my current CRV.
May 21, 2026
I was able to purchase a certified used Honda CR-V
I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours.
May 01, 2026
2 times a charm for us.
2 times a charm for us. The personnel hit home for me and my wife. DO YOURSELF A FAVOR - when you walk in, go right over to Tim's desk. I first interacted with Tim when he reached out about renewing my 2023 lease (which was also a GREAT experience). I had gotten a call from Tim to renew this lease, and I had gotten a deal through a friend who lived far away so I respectfully declined. He was not pushy or forceful, he was very nice to talk to. Then, we wanted to get my wife into a new car, and we ended up at a different dealership because they had a car on the lot, but because of my amazing experience in 2023 with Liberty, and because of how welcoming Tim was when he initially inquired with me about my 2023 lease renewal, I insisted on going with Liberty, and we ended up working with Tim and Caitlin. They were very kind, and amazing to work with. They were quick, and got me a significantly better deal than the other dealership. Tim and Caitlin were very kind, respectful, knowledgable, and welcoming. They worked very hard to ensure we ended up with the vehicle we wanted, which was hard to find! Upon receipt of the vehicle, there were a couple MINOR things (trailer hitch wasn't installed yet due to parts, a very small mark on the paint), and Tim took care of it right away. He set me up to get it in for service the NEXT DAY, and got us a loaner car too! We hit home again with the finance department. The first time in 2023, Marissa had taken care of us, and she was absolutely amazing. When I found out we would be with Rocky, I had the bar set pretty high already, but Rocky was unbelievable kind, knowledgable, and respectful. He again was not pushy, answered all of my dumb questions without making me feel dumb, and was very quick. What really hits home with me is how respectful everyone at Liberty is. They shake your hand every time you see them, smile, and want to help. Sometimes I could be a challenging customer because I ask so many questions, and they did not make me feel inferior because of this. You can be sure that I will be coming right back to Liberty Honda as my first stop when I need a car again!
Mar 06, 2026
We just purchased a 2025 pilot Trailsport from Tim, and
We just purchased a 2025 pilot Trailsport from Tim, and this was such an easy transaction. He listened to to what we wanted, and found us the exact vehicle we desired. The price was very fair to both parties, which saved us a ton of time. When shopping with a 8yr old in tow, length of time in the dealership is key. Our kiddo liked Tim so much he gave him a nickname, and wanted to come back to see him again. Thank you Tim for all that you did for us.
Jaedan Carrero
Product Specialist
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 13, 2026
Jaedan was extremely helpful and a great person to work
Jaedan was extremely helpful and a great person to work with, he helped us find the perfect car and was wonderful to talk to, the rest of the team was wonderful too
Apr 16, 2026
Very nice people, did not rush me at all.
Very nice people, did not rush me at all. They all took me seriously despite me being younger
Mar 03, 2026
Jaeden listened to everything I wanted, responded quick,
Jaeden listened to everything I wanted, responded quick, and was very great to work with
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Kyle Colby
General Sales Manager
Aug 22, 2026
Good No Everything went well, staff was helpful and
Good No Everything went well, staff was helpful and professional. Meetings were timely and productive.
Jul 18, 2026
From the moment I arrived at liberty Honda, the customer
From the moment I arrived at liberty Honda, the customer service was exceptional. All my questions were answered, the car was exactly what we wanted.
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Jun 13, 2026
Brian was hands down the best agent I’ve ever worked
Brian was hands down the best agent I’ve ever worked with. He’s super knowledgeable and in depth. I will be recommending everyone to him !
Jun 05, 2026
I enjoyed my experience at Liberty Honda.
I enjoyed my experience at Liberty Honda. I will definitely be visiting Liberty Honda again. I found the service and sales to be: Responsive. Helpful. Knowledgeable. Accommodating.
Brian Lopez-Bolanos
Product Specialist - Yo hablo español
Jun 13, 2026
Brian was hands down the best agent I’ve ever worked
Brian was hands down the best agent I’ve ever worked with. He’s super knowledgeable and in depth. I will be recommending everyone to him !
Jun 02, 2026
Thanks for all the help Brian we're very happy with the
Thanks for all the help Brian we're very happy with the vehicle. The online payment estimator is pretty accurate. Highly recommend Liberty Honda
Jun 02, 2026
Brian was very great to work with.
Brian was very great to work with. He didn’t suger coat anything and made sure he tried to get me the numbers I felt comfortable with financing. I felt Brian went above and beyond to help make this deal go smoothly. Thanks again Brian for what you do and I recommend seeing Brian he’s excellent
May 31, 2026
We have been working with Brian for a few months.
We have been working with Brian for a few months. He was very informative, patient, and had great attention to detail when it came to remembering things that I wanted in a car. When it came to find the car again, he was very patient. He’s funny and he made the experience very personal. Rocky was amazing as well, and overall any staff member that we talked to throughout the day, made us very comfortable. We really appreciate the level of customer service that we received, 10 stars all around!!
Apr 05, 2026
The experience at Liberty Honda was amazing from start to
The experience at Liberty Honda was amazing from start to finish. Every staff member we interacted with was welcoming, friendly, and genuinely helpful. My mom and I originally just walked in to get an idea of what kind of car she might like, and we definitely didn’t expect to leave with one that same day—but she absolutely loves the car we ended up with! The whole process felt easy and stress-free. I also want to give a special shoutout to Brian and Rocky for making the experience truly exceptional. Brian never made me feel pressured and took the time to answer all of my questions. His positivity is contagious and made the entire process even better. Rocky was just as amazing—so welcoming and always with a smile—and he made the finance portion feel simple and seamless. Truly a great group of people at this dealership. Next time I’m looking for a Honda, I already know exactly where I’m going!
Mary Gonsalves
Office Manager
Apr 11, 2026
They did a great job with the car in a timely manner I
They did a great job with the car in a timely manner I was very happy with the work they did
Apr 04, 2026
Excellent Great service real polite very satisfying.
Excellent Great service real polite very satisfying. Very likely to bring vehicle for service in the future.
Apr 01, 2026
Superb work done quickly👍 color matched perfectly.
Superb work done quickly👍 color matched perfectly. Hated to take out a raccoon and damage my Miata but Liberty Collision made it as painless as possible. Car looks like new again
Feb 27, 2026
Great service.
Great service. Courteous treatment The staff was very attentive and prompt to help me with anything
Feb 02, 2026
I have purchased 4 vehicles from Liberty and have had all
I have purchased 4 vehicles from Liberty and have had all my services and any required body work completed there. The service department is excellent, and I would not take my vehicles anywhere else.
Dave Gunderson
Service Manager
Nov 28, 2025
amazing people!
amazing people! love it here and would always come back for every service my vehicle needs.
Jun 29, 2025
Great dealership!
Great dealership! Excellent customer service! I really felt valued and appreciated as a customer. I felt like the employees at Liberty Honda really care about their customers . It’s a great place!
Jun 05, 2025
Amazing customer service by Chloe supported by top tier
Amazing customer service by Chloe supported by top tier Honda technicians. Would recommend this dealership to everyone I know.
Jun 03, 2025
Absolutely the best Honda dealer in Connecticut that I've
Absolutely the best Honda dealer in Connecticut that I've had the great opportunity to do business with
Mar 26, 2025
Worst service I ever experienced at a dealership.
Worst service I ever experienced at a dealership. Bought brand new car. Found factory paint issue on hood and door frame. Brought my car 6 times to dealership to get fixed. Once fixed and went to pick up my car I find out more scratches and find out peeled paint. Mentioned to the sales person. Nobody was there to take care. I was told somebody will reach out to me next day. Nobody reached out to me yet, even I made calls and never got to speak anyone.
Dave Ault
Parts Manager
Jun 19, 2026
Very helpful, nice attitude, satisfied with service,
Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done
Nov 28, 2025
amazing people!
amazing people! love it here and would always come back for every service my vehicle needs.
Nov 05, 2025
Good communication, excellent service.
Good communication, excellent service. Easy to schedule appointments to get service. Friendly people, good location.
Sep 20, 2025
Very pleased and Nel was great.
Very pleased and Nel was great. I'll be getting my repairs ( if any ) done at Library Honda
Sep 18, 2025
Great at communication, and fast service!
Great at communication, and fast service! Very friendly, thank you! Also the driver was very kind.
Mark Fleming
Appraiser
Mar 28, 2026
Great customer service from Svetlana always communicates
Great customer service from Svetlana always communicates with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team.
Feb 02, 2026
I have purchased 4 vehicles from Liberty and have had all
I have purchased 4 vehicles from Liberty and have had all my services and any required body work completed there. The service department is excellent, and I would not take my vehicles anywhere else.
Oct 29, 2025
Very understanding and well-organized.
Very understanding and well-organized. Very friendly and understanding. Work on the vehicle was very good. And they explained everything to what they did to the vehicle
Sep 30, 2025
Always happy to bring my Fit in for service.
Always happy to bring my Fit in for service. Chloe and all the service personnel are exceptional. I go out of my way to do business with Liberty.
Jul 03, 2025
Liberty Honda served me well!
Liberty Honda served me well! I'm glad they are available and convenient. However, during my last service visit in June, there was a troubling error made. I called and they attended to it immediately and to my satisfaction!
Amnon Udi
Product Specialist - Ani midber ivrit
Sep 07, 2026
Over the last 20 years I have bought 6 Hondas from
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation. Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly tighten the lug nuts on all of the wheels. My son drove the car home on the highway, then the next morning one of the tires fell off the car while he was driving to work. Luckily he was only driving 15 miles an hour and didn’t hit anything or hurt anyone, but if that tire had fallen off while driving 55 MPH on the highway, my son could have been killed. I had the car towed to the nearest Honda dealership (which was not Liberty Honda). They repaired the car but Liberty initially balked at paying the $2,000 cost of the repair. I had to beg to get Liberty to finally pay and I should not have had to do so. I am now afraid to have my tires rotated at Liberty Honda. I was also reluctant to revisit Liberty’s service dept. because the service appointment before that (with my 2014 Odyssey) also did not go well. My Odyssey had stalled on the road so I had it towed to Liberty House. They diagnosed it and did approx. $600 in repairs. I drove the car home (around 5 miles) and the car stalled right in front of my house. Luckily I didn’t cause an accident but I had to have the car towed back to Liberty Honda for further repairs. They clearly had not properly diagnosed or repaired the car the first time. I then had to pay more money out of my pocket to fix the Odyssey a second time. I’m willing to understand one poor service experience but two experiences back-to-back make me question what is going on. Why has the quality of their service dropped so suddenly? Do they no longer employ trained mechanics? Do they no longer care about their customers, even a loyal customer like me who has spent over $200,000 in purchases and repairs over the last two decades? Sadly,I may have to switch to a different Honda dealership to service my cars. PS I have continued to receive good service from Chloe Truglio, my complaint is with the irresponsible mechanics and uncaring service management. Review submitted by Gerald Murphy, [email protected]
Jun 25, 2026
I have been with the dealership over 3 years now and have
I have been with the dealership over 3 years now and have found no fault with their service.
Jun 20, 2026
Making a apt.
Making a apt. Was good. The staff took care of my problem in a timely fashion
Jun 19, 2026
From the moment we walked in Udi was welcoming, pleasant,
From the moment we walked in Udi was welcoming, pleasant, helpful and friendly! My experience with Honda was a 10/10 because of how Udi took care of us and listened to our needs. He guided us to the best vehicle while ensuring the Customer experience was at the core of the transaction! Udi made me feel like family! I have had horrible experiences with other dealers and I am so glad Udi changed my expectations! Thank you Udi for all your help and guidance! Smooth transition from a Nissan to a Honda and I’m never going back! I highly recommend Udi to assist you in your car buying process as he does not haggle and/or pressure you! Thank you again Udi for all you did for me! You are the best! From Damaris
May 15, 2026
Excellent, in and out very quick with little hassle and
Excellent, in and out very quick with little hassle and Udi is an excellent salesperson as well as Caitlin the sales manager!
Lucio Karapanos
Product Specialist
Feb 10, 2026
I was please on how work with each other just straight up
I was please on how work with each other just straight up nice people I am happy
Nov 01, 2025
Lucio was the sales person who made the experience really
Lucio was the sales person who made the experience really comfortable. We bought a car from Lucio in May and went back to him for this purchase
Aug 10, 2025
This was a great car leasing experience.
This was a great car leasing experience. They made my first time leasing feel comfortable, and Lucio was awesome! Very friendly and professional, thank you again!
Aug 05, 2025
Lucio was very helpful in my car purchase.
Lucio was very helpful in my car purchase. He took time to explain the features and was very communicative and made the whole process easier. Would definitely recommend Lucio!
Jul 18, 2025
Phenomenal experience, smoothest vehicle purchase I have
Phenomenal experience, smoothest vehicle purchase I have ever done. Highly recommend the online express checkout with final numbers and no playing games. After all previous dealership experiences, purchasing a vehicle from here was a breath of fresh air.
Colin Akerley
Product Specialist
Aug 25, 2026
Absolutely amazing experience purchasing my car from
Absolutely amazing experience purchasing my car from Colin! He made everything smooth, easy, and genuinely enjoyable.
Aug 19, 2026
Working with Colin was a excellent experience and I will
Working with Colin was a excellent experience and I will definitely come back and work with him
Jun 05, 2026
I enjoyed my experience at Liberty Honda.
I enjoyed my experience at Liberty Honda. I will definitely be visiting Liberty Honda again. I found the service and sales to be: Responsive. Helpful. Knowledgeable. Accommodating.
May 30, 2026
Colin was very knowledgeable, patient, courteous, and
Colin was very knowledgeable, patient, courteous, and answered all my questions. he also went out of his way and contacted my insurance company. Even after the sale he was able to help me on some minor issues. Colin’s a real gentleman and made the whole transaction very easy.
Apr 30, 2026
Kyle was friendly and had a great personality.
Kyle was friendly and had a great personality. He clearly explained the process and walked me through each step needed to get into a vehicle. I was initially unsure about which car I wanted, but he helped narrow down my options. In the end, I was able to purchase a vehicle that fits both my needs and my family’s lifestyle, with low miles. Thank you!
Frank Marier
Body Shop Manager
Jun 03, 2025
Absolutely the best Honda dealer in Connecticut that I've
Absolutely the best Honda dealer in Connecticut that I've had the great opportunity to do business with
May 16, 2025
Frank Marier and his body shop crew did a absolutely
Frank Marier and his body shop crew did a absolutely Fantastic job on our CX5. We had brought it in to the body collision shop for a miner issue, which Frank promptly repaired.. While doing this repair Frank discovered and informed us, (including videos), about a mouse and her young ones nesting in our car . Frank and the body shop crew put in much extra time and effort to eradicate the problem. To top it off they cleaned the car inside and out. Great work folk! We highly recommend Frank and the body shop team at Liberty Honda Body Shop.. .
Dec 14, 2024
2nd car purchased here.
2nd car purchased here. Happy with the service here. The quick and transparent transaction is appreciated.
Aug 04, 2024
This is the most professional and honest dealer I have
This is the most professional and honest dealer I have ever bought and serviced a car Had car in at Body Shop and they did a fantastic job Highly rate Liberty Honda Five Stars !!
Sep 09, 2023
Service is ok sometimes the wait is extremely long
Service is ok sometimes the wait is extremely long overall good place to go visit
Zoe Perreault
Digital Sales Consultant
May 01, 2026
Began search on line.
Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda.
Apr 07, 2025
I had a wonderful experience getting my vehicle serviced
I had a wonderful experience getting my vehicle serviced and always know I am in good hands whenever I make an appointment.
Mar 08, 2025
.Always willing to go on and beyond to help you out in
.Always willing to go on and beyond to help you out in any way possible. Not my first visit or last. Thank you for all the help.
Dec 18, 2024
Wind experience at Liberty Honda!
Wind experience at Liberty Honda! Kind, helpful and friendly staff! Everyone at Liberty Honda is the best !
Dec 14, 2024
2nd car purchased here.
2nd car purchased here. Happy with the service here. The quick and transparent transaction is appreciated.
Ezekiel Latiff
Assistant Parts Manager
Jul 06, 2026
Parts manager tried to change me more than double the
Parts manager tried to change me more than double the price for an axel assembly. When I researched the part online he then tried to tell me that it wasn’t an “Original Honda Part” even after confirming that part number matched perfectly. I had to push and ended up “making a deal” with him to charge me $800 for the part when the msrp on that part was about $730. The original quote they gave me was in the amount $1650 for the part alone. Add that to the labor and other service costs and taxes the total amount I owed was in about $2300 give or take. And they were going to generously apply a military discount.(how nice). I didn’t think I would need to negotiate the cost of a part on my car before bringing it in for service bro wanted to charge me like I was buying a new car. Mind you it’s a type r so the cost is already inflated but xxxx that was some egregious xxxx. “I’m here to make money” was his exact words on the phone. I mean I get it’s a business but have some conscience if the price was somewhat comparable I’d let it slide but more than double is what they went for. Crazy stuff man. Never again. I will say though turn around was good Chloe was great and the technicians that handles the car and that I spoke to was great I appreciate them. But overall yall need to get it together over there and stop ripping people off
Mar 28, 2026
Great customer service from Svetlana always communicates
Great customer service from Svetlana always communicates with me and treats me with respect .Svetlana has been very helpful in what she does. Thanks Liberty Honda for having her in your team.
Feb 14, 2026
When I need is something fixed on my brand new car which
When I need is something fixed on my brand new car which is a 2018 Honda Civic they did the job thank you Honda you prove to me that you can do great things with Honda I love my car I wouldn't have went any other place but Honda
Jan 03, 2026
Svetlana Reish it's very good.
Svetlana Reish it's very good. Tanks Svetlana Reish to explain everything before and be very nice attending.
Dec 03, 2025
I had a great experience from start to finish.
I had a great experience from start to finish. Svetlana was very thorough in explaining and prioritizing certain repairs that needed more urgent attention.
Mary Alvarez
Digital Sales Consultant - Yo hablo español
Dec 07, 2025
Had a great experience!
Had a great experience! I was very pleased with my experience at liberty Honda yesterday.
Oct 24, 2025
While they were accommodating with me being out of state
While they were accommodating with me being out of state and were willing to mail my license plates to me, the communication wasn't great. I wouldn't seek them out as a dealership to go to in the future, but I did get the car I wanted. They were not forthcoming about the fact that the car did not have a 2nd key and I had to check all the paperwork thoroughly to make sure the taxes were calculated right and that they didn't try to charge me for the VIN etch. Also, they tried to tell me that financing the warranty would cost nothing different from paying separately for the warranty, which is not accurate. The first sales person I got paired with was not even the one who did my deal.