Customer Testimonials
Chandler is really good at his job. Very nice to talk to, and he makes sure you are comfortable with whatever repairs you are making. He is upfront and transparent when talking about the cost for the repairs. He lets you know what they recommend getting done, but he's not pushy if you refuse a recommendation. Seems like an all around good, honest man. No he didn't pay me to say that...I just like to point out great service when I see it. Give the man a pat on the back or a raise...or both! He ... Read More DealerRater - Sep 26, 2026
Chandler is really good at his job. Very nice to talk to, and he makes sure you are comfortable with whatever repairs you are making. He is upfront and transparent when talking about the cost for the repairs. He lets you know what they recommend getting done, but he's not pushy if you refuse a recommendation. Seems like an all around good, honest man. No he didn't pay me to say that...I just like to point out great service when I see it. Give the man a pat on the back or a raise...or both! He ... Read More DealerRater - Sep 26, 2026
I wasn't happy with the service they didn't tell what was wrong with it they said I had a leak but didn't tell were they drove my car to some were my car was almost on E for gas they should of explained were they were taking my car won't be back.
Very kind and informative. Felt like I was being looked out and appreciated having them check my car overlay
Chandler was professional and extremely helpful m.
Liberty Honda service department is the best!
Service department was very helpful and quick to get me into a loaner so my car could be brought into the shop and fixed. Much appreciated
Superior service. Friendly attitude. Prompt and professional! 🙂 This is why I always recommend liberty Honda to my friends and associates!
Chloe was courteous and very knowledgeable. She explained the recommended services and was able to answer my questions.
I consistently receive quality service. The service reps operate in a courteous and professional manner.
It was good She was an excellent advisor and friendly face She is good at craft
First experience at Liberty Honda service department after buying my CR-V. Chandler Boutin met me and explained everything that was being done for my routine maintenance. He was very attentive and I was very happy with the service. Waiting area was nice and clean and my car was finished in the time that was quoted. Extremely happy with every and would highly recommend.
Good experience very nice service person.
Nelly Justino is amazing totally love her working with her, she’s professional and sweet
Friendly, quick and easy service.
Competent, pleasant, and a good location. Keep up the good work. Thank you very much.
They were able to fix the problem. I paid end of story.
Making the appointment was hassle-free and I was able to wait for my car while they fixed it- GREAT experience!
Everyone from sales to finances and service was so professional but friendly. The process was smooth and easy. I was nervous as a first-time car buyer. I’ve always had my dad and then my husband, but as a widow I worried that they would take advantage. It was nothing like that. I’m thankful.
Rocky and Christian went above and beyond for me and help me get a brand new car I’m so thankful for their support and help
My experience was very good because both the salesperson and the finance specialist spoke to me in Spanish. They explained and showed me the advantages of the car I wanted.
Over the last 20 years I have bought 6 Hondas from Liberty Honda (and a seventh car from their sister dealership Liberty Mazda) and have always had all the service for all 6 Hondas done at this dealership. I was asked to write this review after recently reluctantly bringing my 2024 CR-V in to Liberty Honda for an oil change and brake fluid, but I declined the tire rotation.
Why did I decline the tire rotation? My previous service visit had ended in a near-disaster. I had brought my 2016 CR-V in for an oil change and tire rotation. However, the technician didn’t properly ... Read More DealerRater - Sep 7, 2026
Chandler was nice. But communication was poor and the face that I had an appointment on Tuesday but they didn't work on my car until Friday wasn't great.
We had a good experience at this dealership. Sales rep Colin was very professional, friendly and helpful.
I had another good professional experience at Honda liberty
I recently had the pleasure of working with Chandler, and I can confidently say that his service was exceptional. From the moment he attended to my case, it was clear that he genuinely cared about my concerns. My car had been sent for an assessment, and he took the time to thoroughly explain the diagnosis to me, ensuring I understood every detail.
Once the diagnosis was complete, I received a comprehensive report, and Chandler followed up with a phone call to discuss the findings. His excellent time management skills truly stood out; he was able to order the necessary parts ... Read More Google - Sep 2, 2026
The representatives from the service and sales location are professional, responsive, and communicative; throughout the entirety of my interactions with different individuals from various departments, I found the conversations to be pleasant and straightforward, which can be relatively uncommon within the automotive sales industry - especially so at dealerships! However, this Honda location appears to know the value of honesty, trust, and customer satisfaction when providing services to clients and visitors alike.
I highly recommend this location for new or used vehicle purchases, and I highly advise anyone searching the market for an extended warranty to inquire within the sales ... Read More Google - Sep 2, 2026
Great service the process was super quick and in depth chandler was awesome and super helpful
Chloe provides accurate quotes and time line for the work. I'm never left waiting for updates or stressing it'll cost more than I anticipated.
Rocky and Chloe are the reason I will only get my car serviced at Liberty Honda
Professional and efficient as always with top tier customer service! Liberty Honda- the best around
My third HRV and best experience ever!
Great service as always at Liberty Honda!
This dealership delivered the car on time, professional and very welcoming… I will definitely be back even though I usually don’t come to liberty I think they’re far better than Honda Manchester
I was disappointed that, when scheduling my oil change appointment, I wasn’t told about the 3 recalls on my car that would need extra time to complete. I wasn’t told at the time I scheduled my oil change. Your schedulers have the data available to them, even if it’s on another screen. It was only once I arrived, that I was told the recalls would take a few extra hours, and there was no ride available to our town. We didn’t drive two cars in, which we could have done, had we been informed.
I spoke to ... Read More Google - Aug 26, 2026
Excellent service. Chloe was awesome. Totally on top of it Got my car back really quick. The shops appearance tells you they are pros. Thank you Chloe.
The service rep was excellent. I didn’t feel pressured yet was informed of recommendations.
Customer service was top notch. They cared about my needs and listened to everything I had to say.
Excellent experience Service dept was outstanding. Everything was explained. Very happy Thank you so much
Excellent!!!! They were very helpful, very quick service and fast. The price was fair and I'm definitely coming back again for another service!
Absolutely amazing experience purchasing my car from Colin! He made everything smooth, easy, and genuinely enjoyable.
I've never had a bad experience, always professional and great communication. I will continue to use Liberty Honda for my auto needs instead of schaller Honda in New Britain. Much better service and experience.
Chandler Boutin is an AMAZING service advisor! My wife's 2021 pilot went in for a rear subframe recall. The paperwork made is seem like an alignment wasn't done after. Chandler looked into it and made sure the alignment was done! So polite to my wife, so polite to myself, a true professional. Manchester Honda told us they couldn't do the recall "until Honda had enough parts to do everyone's car". Hung up the phone with Manchester and called Chandler. Chandler scheduled us an appointment immediately, told us to come on down, we dropped the vehicle ... Read More Google - Aug 22, 2026
Good No Everything went well, staff was helpful and professional. Meetings were timely and productive.
Chloe took great care of me - like she always does
I came in expecting to lease a new Honda Civic. Sales personnel were efficient and helpful. I got what I came for with no wasted time.
As soon as I arrived someone came right up to the car. They were extremely polite and friendly. They escorted me to the waiting room. I waited in pleasant surroundings and then it was done, the car was washed and it was a great experience.
Working with Colin was a excellent experience and I will definitely come back and work with him
Good quick maintenance work
Great, great service!
Best experience EVER from a car dealership. no Joke. I was at Schaller Honda and had the rudest salesman so I ran out and went to Liberty where I was met by the NICEST sales guy Colin. young dude. polite. VERY knowledeable of the products. Explained everything perfectly and slowly. Everything I wanted this guy was accommodating. They even had a wifi work area for me to do work at on my laptop. Offered me drinks and water.
I ended up getting a Touring Odyssey since they gave me 5K off MSRP. unreal. AND they got me a better interest ... Read More Google - Aug 19, 2026
The customer service team at Liberty Honda provided excellent, communicative care when servicing my vehicle. They kept me informed throughout the entire appointment and got my vehicle back on the road promptly
The service was great. I will always come back to liberty.Honda, I wouldn't go to no other honda.Dealer
I bought my Honda Accord at Liberty Honda 36 years ago and it it still going strong. Part of the reason for this is the excellent service I get at Liberty Honda. The service representatives are friendly and professional, and the technicians are thorough.
Good experience. Friendly staff. Explained my options well. They gave me a great deal on my trade and a fair price on my purchase
Great service and awesome staff very knowledgeable and helpful
I was charged over $3,600 for breast's, new rotors, front arm controls and oil change. My breaks started to squeak and just by chance I brought my car into another service station closer to home for and an inspection to find out my oil was dangerously low. Liberty Honda NEVER changed or replaced the oil! NOT a happy customer!!!!!
Good and timely. Service covered under warranty Simple check in. Simple check out. Kind atmosphere
I have faced this challenge twice. They take much longer time what mention. They comeback with weird analogy to explain their excuse.
It was smooth and fast, the empoyees were great and helpful. The service was excellent and precise.
Always a good experience
Svetlana clearly knows cars, was super fast when inputting all the information, and was great with communication throughout the process.
Fast, friendly service with update during the service.
Chloe was amazing!!
Always on time and Chloe is very helpful
Service was very good my personal assistant she's amazing one thing about this company you don’t have to call they call you
Awesome Are dealer Was excellent
Tiffany Everett our technician took great care of us and our concerns An asset to your company.
Chloe has been amazing! She is prompt, professional and kind. I highly recommend her. She makes the process much easier.
Nelly assisted me with my Honda passport and she did a marvelous job she was professional and respectable…. From a scale from 1-10 I give her 15
Very professional and thorough. Completely reviewed work done with me.
Great experience as always the service is top-notch
Great Customer Service 🙂