This was a morning of pleasant surprises. I arrived just after 7:00 a.m. to facilitate my non-appointment oil change prior to another morning appointment. The staff was courteous and efficient, explaining the details of the dashboard needs-attention code and telling me the total price. In the waiting area a staff member came over to let me know that the coffee was ready. Got out in record time with all issues taken care of.
Lori Monroe was the best sales person I have ever met when buying a car. No pressure and highly personable and wonderful! On the day we were there, Lori was expecting and attending to another customer who were picking up their car that day. She was able to handle them as well as us while getting our vehicle ready for us to test drive. She informed us when she needed to attend to the other buyer, so we never felt abandoned. A surprisingly wonderful experience at Liberty Honda!
Hello: I've had my Honda Civic for a few years now and I always go for service at Liberty Honda. Even though I live in Manchester where there is another Honda dealership, I prefer to go to Liberty. The service team staff is always courteous, helpful and friendly, and so are the ladies at check where you pay. I'd certainly recommend this Honda service location to any Honda owner who enjoys great customer service.!! Thanks. 🙂 -SE.
I had a scheduled appointment for my oil change and when I got there the employees were so nice to me. It was my first time coming there and they made me feel so comfortable. Even though the wait was a little longer than scheduled they made it up to me and I didnt mind the wait either. Overall I enjoyed my experience there and will definitely be going back there for all my vehicles needs.
Lori Monroe , Jason and Sean were a pleasure to work with. Customer satisfaction was paramount. This is our second transaction with Liberty and we look forward to more.
Robert is an excellent salesman to work with. He is very Knowledgeable and friendly. The one price policy is refreshing. I would recommend this dealership and Robert to any car shopper.
I went in to get my brakes done. My car was taken in and Work was completed in a timely manner. Customer service was excellent!
I came in for my first oil change, It took much longer than expected because my stubborn car would not update the maintenance. Jaime and the service manager explained the issue and kept me updated on the progress. They were kind enough to adjust the charges, too, because of the longer than usual wait time.
Needed to replace our 11 year old Honda Civic Hybrid. We have been buying Certified Used Honda Civics and Fits for decades. Decided to step up to a larger vehicle. The wife LOVES the heated front seats on our 2015 CRV EX.
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