Customer Testimonials
Friendly service department. Easy to schedule an appointment. Clean and comfortable waiting area. Courtesy shuttle is very convenient and the driver was very polite and friendly. Thank you
An excellent dealership, the service department is outstanding as well. I always bring my two cars there for service, never have I been anything but extremely happy. Chloe is the best
We just finished leasing our second vehicle from there. The staff is extraordinarly friendly and efficient. We look forward to seeing you in 3 years when we are up for a new lease.
Service was satisfied I was happy 😊
Excellent service all around. Satisfied with the repairs and impressed with the customer service. Happy customer! Thank you Chloe and Liberty Honda!
Liberty’s staff are always personal and professional. Everything went well from start to finish.
The staff was very professional. I appreciated being able to drop it off, receive updates by text, and get a ride back to work!
Everyone was very friendly and it was the easiest and most relaxed car buying experience I've ever had. Amnon and Rocky handled everything!
Chloe is the best to work with. From beginning to end she makes sure that the customer has no worries and is accommodated!! She has Awesome customer service! She is by far a leader at best and a great representation of the company!
Customer service was respectful and friendly. The quality of the work was great. I love how my vehicle came out
I want to thank the whole team at Liberty Honda because this was a team effort.
Friendly staff and very thorough!
Always friendly and happy to help. Convenient waiting area with vending machines and tables. They even brought my car in for me this time.
My experience right from the start was great. Justin was easy to to deal with and I never felt pressured during the process. He was always available to contact and he responded promptly. I will refer others to him and this dealership. Thanks Justin!
I came in to have my oil check which was recommend when I reach 1000 miles. Overall My experience was great it just took a 2 hours to do a check that takes no longer than 20mins. The advisor was great with informing me what else needs to be done to my car,
knowledgeable and friendly staff
I had went to pick up and buy a oil plug for my car that i needed
Friendly staff, completed work in a timely manner
Helpful knowledgeable associate who advised me as to why specific services were needed. Pleased with the overall quality of the work. Love my CRV
I have never had such a pleasurable experience buying a car. Everyone I dealt with at Liberty Honda was professional and personable. Would highly recommend buying from them .
Honest. Help deal with the insurance company to get oem parts when after market we're not working. Would go back again for service.
some of the service advisors are good to deal with...
Car was taken in immediately upon arrival. Excellent diagnostics found additional serious problem. Problem should be covered under extended warranty and Jonathan Roath spent many hours attempting to facilitate the warranty. Efforts were well documented and will be useful in complaint against warranty company.
Recently purchased a car from this dealer. Worked with William Plazas, and was a great experience.
I had a quick and easy experience purchasing my new Honda and felt right at home instantly with the entire team working together to make the process fun. A huge thanks to the entire team at Liberty Honda for being so helpful!
Very good repair job. Too bad that it took a month. Overall I am very satisfied.
Welcoming, patient and knowledgeable. Both of our service people went out of there way to explain the process and kept us aware of the progress.
Very pleased with Liberty Honda service! Jim Lanzo was so nice and very helpful in a stressful situation! I will continue to bring my car to Liberty for service!
I always have a great experience at Honda it’s what keep me coming back
I had a wonderful experience at Liberty Honda. Caitlin, Jackie and Marissa were attentive, thoughtful and an all out pleasure to deal with. It was well worth the 2 hour drive. And I love my new Honda!
The dealership is efficient and the service department demonstrates good workmanship. The service personnel take the time to explain what needs to be done. The dealership maintenance and repair costs are fair, but the labor rates are high.
👍
Friendly service and wait times are decent. I sometimes come in without an appointment to get oil changed without a problem.
Efficient, friendly staff, got the work done quickly
Service department is very professional. They stay on schedule and do a good job of explaining work done afterwards. Prices seem pretty fair too.
Jonathan was very helpful and professional. I’m happy I went to him for assistance!
Best service ever. I’ve owned cars for 50 years and Liberty Honda has the best service and Chloe is the best service rep!
Great service and smooth communication. The sales specialist and the financial manager look out for the customer.
Length of time for the service was what was promised. Done to my satisfaction and left before the promised time
Taken on time, excellence explanation by Service adviser Jamie, great service on a timely basis. Highly recommend Jamie and Liberty service department.
I’m not sure why I was asked to provide feedback on Daniel. I worked with Rick Kossikowski and he is amazing. He kept us informed of every step along the way and is very knowledgeable about the cars your sell. Working with Marissa was also great- the entire process was painless and well executed. I’m very happy with the service we were provided.
My trunk opens easily now and Jonathon was very helpful with getting the repair covered by warranty. I was happy with the service.
The experience was professional and well managed. Justin was very friendly, informative and responsive. Well done
Very thankful for working with me with my problem. That’s why I will back.! And a shoutout to Dave the service manager!
Chloe was fabulous. She took my car in and was able to take care of what needed to be done and fixed. She was very helpful.
It was quick service. All issues were resolved. After service delivery was quick and prompt
While searching for a new Accord Hybrid, I found that Liberty Honda was one of the few dealerships in the area that had any of the new model Accord in stock. I reached out via phone, and was put in contact with Robbie Wakefield. Robbie told me what they had available on the lot and we made an appointment to come in that afternoon. We looked at a new Accord and put a deposit down that day. I ended financing through my credit union (which wasn't a problem - not the case at all dealerships in this market) and ...
Great service
Prior to my appointment Liberty Honda representative explained to me throughly the repairs for my vehicle that was needed to correct the problems They also assisted me in a loaner that was very helpful
I always leave Liberty Honda assured that my vehicle is in good shape. Thank you Liberty Honda!
From my initial buy with Udi to my service with Angelica I am very pleased and feel they both have/had my best interests in mind. I would recommend this dealership.
Honda need to have more coupons for customers. Could not do all that I’m supposed to do because it was too expensive.
My repairs were done well. My car performed well this morning on the highway. I was informed about repairs during the entire process.
Excellent place to buy a Honda. Service is fast and easy. Waiting area for service is clean and they have complimentary coffee.
Jaime was excellent, courteous and very professional and efficient. She took good care of me.
the agent chole is very nice and professional, the technican explains the problem to me patiently, very helpful
(Translated by Google) Very good service, ask for Leo, he is very professional and gives excellent customer service 👌 (Original) Muy buen servicio pregunten por leo es muy profesional y da un excelente servicio al cliente 👌
Always the best experience. A tire place in the town where I live, tried to tell me I needed to replace all four tires for one damaged tire because Honda Pilots are sensitive and quoted me 1600. so I called Liberty Honda and got a super fair price for one tire and got it replaced super quick. Super friendly and professional staff too!
Friendly people and great service! Didn't have to wait for my appointment.
I had excellent service response when I had my catalytic converter replaced and I was pleased with the courtesy and the respect given to me I certainly would recommend your dealership in the future
Service os always great. People are nice, especially Udi!!!!
What made a great service experience? Is the people who service their customers. Liberty Honda has a wonderful team of people who take prune of their vehicles and service. Keep up the good work.
Great service and very communicative! He did a great job on my oil change. Thanks
Professional, explain everything, and the work was done right and done in an appropriate amount of time.
I very much enjoy visiting Liberty Honda, the staff is always very helpful and accommodating!
Always have good experiences going to Liberty Honda, staff is always helpful and very accommodating!
The service was completed as expected. Jaime did a great job explaining everything the car needed.
Efficient in person and process was pretty painless. We leased and bought two cars within 2 months from Liberty !
Great customer service definitely got work done fast and I was in and out. Definitely would go back!!
He was very good. Professional and very knowledgeable of the service my car needed. Good follow through.
Jamie is great! She’s very helpful and took me in fast! Definitely recommend her
It was easy to get an appointment. The staff was very good and the requested maintenance activities was done to satisfaction. Overall good.
Thanks Jackie for the easy purchase!
It’s ok. Location is convenient. Wait area tables are not cleaned and there are no wipes available to sanitize the tables.
I had a very good experience, I was treated well, service was fast, Frankie is great too!
The service was prompted and through. The staff was personable and friendly. Liberty Honda Hartford, CT
Clear and to the point pricing from the start. Good flow from start to finish.
All service employees are courteous and knowledgeable. I would highly recommend them to all my friends.
Angelica was prompt and cordial. Explained the service that was going to be performed and she estimated that my car was going to be ready in one hour. One hour later my car and I left Liberty Honda.
The best place to get a car most definitely! They treat you like family and no matter what your situations is they help you all the way!! Rocky and Udi helped me so much with the whole entire car buying process and it was because of them that I was able to drive off the lot with my dream car!
My entire family have purchased our cars from Honda and we are all very happy. The sales and service team are awesome, especially Jaime who is just wonderful. She is very courteous, friendly, knowledgeable and very respectful. There is no other dealership that I would recommend. You guys are awesome.
Very courteous. Took care of the problem I was having with grinding in the wheels. Explained what was happening beforehand. I will continue to bring my CRV there as I have never had a problem and always leave there feeling heard and respected. Thank you!
Employee was thorough in answering questions I had. Employee went over inspection report when car was finished. Employee was professional, courteous and polite.
Quick service. Made appointment on line. Easy!
Jonathan was great, got back to me with the issue and told me what the resolution would be.
Great service, Liberty Honda did diagnose the problem with engine light, fixed issue and provided guidance. Communication was prompt, fix was economical. Very happy with Liberty Honda Service.
Chloe is an awesome Service Advisor! She is so knowledgeable and friendly and helpful. I couldn’t be happier!
Udi and rocky are the best I’m so grateful for them they have helped me alot
Purchase of our new Honda HRV was seamless. Great staff. Would definitely recommend Liberty Honda.
Dealership should make their coupons available to all customers without thei customer asking for them.
Great place , great staff, always looking out for their customers. I would recommend this dealership to all honda drivers
I’ve frequented this facility for over ten years they offer fast dependable service and are reasonably priced.